I have been a customer for over 35 yrs and now that I am old I can't get a live person from the phone company to service my line although they emailed a message for me to do the trouble shooting outside by crawling under my deck taking loose the screw to a cover box containing the entrance cable jack and connecting a landline phone into it to see if it still made the loud humming noise, and it did. Now what do I do ? I plan to seek better service and noise my complaint as this option seems only one open.

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James E Reeves

Empire, Al 35063