My online account transaction page always showed a positive balance yet I was charged for 4 overdraft fees of $35 ea. for a total of $140. Other people had told me the bank would waive the fees if I simply contacted them and had done so for them. I expected the same since, once again, my account always showed a positive balance. BoA customer service told me that there was another location on the account page I could click on to find my TRUE account balance! It was hidden from me in my opinion and in fact.

This is not only deceptive it is predatory and possibly discriminitory. I understand there is a lawsuit in process now (04mar09) and I would like to join if I can find it.

I have written my representative and both Senators regarding changing the law that allows exhorbitant fees out of line with the banks' actual losses ($32.98 in my case for less than 12 hours before coverage by a deposit). My online account still shows a positive balance for the time period and I don't want to hear about a "secret" location on the website.

I think I have been personally responsible but was duped by Bank of America practices into believing what I saw on the screen when I accessed my account when it apparently is not a true representation of my account. The substantial deposit was shown to occur on the same day as the "overdrafts" were posted.

I'm mad as hell.