Just received the post card in my P.O. Box this week. It would have  been nice if you all could have sent the claim form without us having to go the website for it.  I really needed to take advantage of this opportunity because Verizon charged me an early termination fee because they cancelled me while I was still making payments on my account.  My payments were not enough they said and I had been a customer with Verizon for over 10 years and subscribed to three lines with them.

This process should have been handled a little better.  Thanks