Bank of America TCPA settlement

Bank of America has agreed to settle several class action lawsuits that accuse the bank of using automated dialing systems to send phone calls and text messages to consumers in violation of the Telephone Consumer Protection Act (TCPA). If you received a non-emergency mortgage or credit card default servicing call or text on your cell phone from Bank of America through the use of an automated telephone dialing system and/or a prerecorded voice, you could be eligible for payment from this class action settlement.

Who’s Eligible

Class Members of the Bank of America TCPA settlement include all individuals who:

  1. Received one or more non-emergency, default servicing telephone calls from Bank of America regarding a Bank of America Residential Mortgage Loan Account to a cellular telephone through the use of an automatic telephone dialing system and/or an artificial or prerecorded voice between Aug. 30, 2007 and Jan. 31, 2013 (Mortgage Calls); or
  2. Received one or more non-emergency, default servicing telephone calls from Bank of America regarding a Bank of America Credit Card Account to a cellular telephone through the use of an automatic telephone dialing system and/or an artificial or prerecorded voice between May 16, 2007 and Jan. 31, 2013 (Credit Card Calls); or
  3. Received one or more non-emergency, default servicing text messages from Bank of America regarding a Bank of America Credit Card Account to a cellular telephone through the use of an automatic telephone dialing system and/or an artificial or prerecorded voice between Feb. 22, 2009 and Dec. 31, 2010 (Credit Card Texts).

Individuals may be members of more than one group. Those who received both a Mortgage Call and a Credit Card Call or Text may file two claims. Those persons who also received a Credit Card Call may make only one claim for either a Credit Card Call or Credit Card Text.

Potential Award

$20 – $40. The final cash payment amount will depend on the total number of valid and timely claims filed by all Class Members.

Proof of Purchase

Cell phone number at which you received one or more non-emergency mortgage or credit card default servicing calls using an automatic telephone dialing system and/or an artificial prerecorded voice (“Automatic Calls”) or one or more non-emergency default servicing text messages (“Automatic Texts”) without your prior express consent.

Claim Form Deadline

3/21/2014

Case Name

Rose v. Bank of America Corp., Case No. 11-cv-02390-EJD, in the U.S. District Court for the Northern District of California; Duke v. Bank of America Corp., Case No. 5:12-cv-04009, in the U.S. District Court for the Northern District of California; Ramirez v. Bank of America NA, Case No. 11-cv-02008, in the U.S. District Court for the Southern District of California; Johnson v. Bank of America NA, Case No. 11-cv-3040-LAB, in the U.S. District Court for the Southern District of California; Makin v. Bank of America NA, Case No. 12-cv-1662-LAB, in the U.S. District Court for the Southern District of California; and Bradshaw v. Bank of America Corp., Case No. 13-cv-0431-LAB-RBB, in the U.S. District Court for the Southern District of California.

Case Summary

The Bank of America TCPA settlement will resolve several class action lawsuits (Rose v. Bank of America Corp., among others) that allege Bank of America violated the TCPA by using an automatic telephone dialing system and/or an artificial prerecorded voice to call or text cell phones without the express consent of the recipients.

Bank of America has denied the allegations, but agreed to settle the class action lawsuit to avoid the expense and uncertainty of trial. Under the terms of the class action settlement, Bank of America has agreed to provide more than $32 million to pay any and all claims from individuals who received certain types of automated calls and texts about credit card or residential mortgage loan accounts.

Final Hearing

4/4/2014

Settlement Website
Claims Administrator

Bank of America TCPA Settlement
Claims Administrator
P.O. Box 3410
Portland, OR 97208-3410
1-877-919-9186

Class Counsel

ANKCORN LAW FIRM PC

TERRELL MARSHALL DAUDT & WILLIE PLLC

HYDE & SWIGART

KAZEROUNI LAW GROUP APC

BURKE LAW OFFICES LLC

SAEED & LITTLE LLP

LAW OFFICES OF DOUGLAS J. CAMPION APC

LIEFF CABRASER HEIMANN & BERNSTEIN LLP

MEYER WILSON CO. LPA

Defense Counsel

REED SMITH LLP

Federal law prohibits companies from contacting consumers on their cell phone without prior express consent. If you received an unsolicited text message or cell phone call, you may be eligible to take legal action. Learn more at the Text Message Spam, Cell Phone Call TCPA Class Action Lawsuit Settlement Investigation.

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3 Comments

  • Lavon Terri Rogers January 21, 2014

    The bank is taking to much money out of my account.
    I need my money back.

  • Ray Shelton February 11, 2014

    US Bank board of directors and SN Servicing has violated The OCC consent order and we know they along with their attorney Lawrence Bernard out of Jacksonville Fl have knowingly submitted forged document to a federal court. Its time for law enforcement to do their job and arrest these people. Join us if you also know of others who worked for them and know of crimes like these or you were a victim of forgery. Call me at 352 274 8467. Join our televised documentary exposing these board of directors and their policy’s. Ray Shelton

  • KAY IN MISSOURI June 16, 2014

    any updates yet?

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