Ford

UPDATE: A federal judge trimmed some claims from the Ford cracked tailgate class action lawsuit on March 11, 2014.

A federal class action lawsuit claims that Ford Motor Company knew that the tailgate panels crack on its 2002-2005 Ford Explorers and Mercury Mountaineers, and its 2003-2005 Lincoln Aviators, but actively concealed the defect from consumers.The Ford class action lawsuit claims the Cracked Tailgate Problem is caused by a design defect or manufacturing flaw that allows moisture to collect behind the lower window panel of the tailgate.

“Over time, and in varying weather conditions, the trapped water creates internal stress on the tailgate resulting in a large discernable crack to the panel, immediately devaluing the Ford Vehicle,” the class action lawsuit states. “In addition to the defect resulting in diminution of the vehicle’s inherent value, the Cracked Tailgate Problem also presents a safety hazard to anyone opening or closing the tailgate.”

The Ford cracked tailgate class action lawsuit alleges that Ford knew about the problem in early 2002, but continued to manufacture, advertise and sell the Ford vehicles without disclosing the Cracked Tailgate Problem to consumers or the public. It also allegedly continued to manufacture the Ford vehicles with the identical Cracked Tailgate defect through the 2005 model year.

“As a result of Ford’s fraudulent concealment of the defect, Plaintiffs and the Class had no knowledge of the Cracked Tailgate Problem prior to purchasing their Ford Vehicle(s). Ford has also systematically refused to repair the Cracked Tailgates, whether inside or outside the warranty period, fraudulently asserting…that any cracked tailgates on the defective vehicles were caused by a collision with an outside force, not an inherent design or manufacturing flaw in the tailgate itself.”

The Ford cracked tailgate class action lawsuit is brought on behalf of all U.S. residents who purchased, not for commercial resale or transfer, a 2002-2005 Ford Explorer and/or Mercury Mountaineer, or 2003-2005 Lincoln Aviator. It is seeking injunctive relief, declaratory relief, restitution, actual and punitive damages, and more.

A copy of the Ford Explorer, Mercury Mountaineer and Lincoln Aviator Cracked Tailgate Class Action Lawsuit can be read here.

The case is Sally J. Nettleton, et al. v. Ford Motor Company, et al., Case No. CV-11-2953, United States District Court, Northern District of California.

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672 Comments

  • Anonymous June 24, 2011

    Ford Cracked Tailgate Class Action Lawsuit
    How do I get my name on this class action suit against Ford?

    • Eugene Labey December 27, 2013

      Unable to open tailgate on 2003 ford explorer xlt as handle has worn away due to moisture getting in

    • Dean & Lisa Bennett December 28, 2013

      We want our name added to the class action suit against Ford.

      • carole victorio March 8, 2014

        2003 ford explorer. Add me to the class action law suit, please.

      • Linda Sun April 14, 2014

        My 04 Lincoln Aviator has two complete vertical cracks around the Lincoln emblem. Please add me in. Thank you!

    • Shannon Glatczak February 9, 2014

      I would like to have my name added to this lawsuit.

    • DaTruth February 20, 2014

      Leave a complaint with the NHTSA, so they can see how this faulty manufacturing, does not meet safety measures.

    • Ronald L. Graves March 1, 2014

      We have a 2003 Ford Exployer with a cracked tailgate

      • M.C. WATSON April 30, 2014

        I own a 2003 Ford Explorer. Back panel has a crack, every Ford Explorer that I see has the same problem. Please add me to the class action lawsuit.

    • Thomas Riegler March 20, 2014

      Own a 2005 Ford Explorer. Back panel below window cracker and had to be replaced. Please add me to the class action.

    • Michael Hendrix May 1, 2014

      My 2004 Explorer has the same crack that was discovered after a very cold weather period.

    • John Borges May 5, 2014

      My 2004 Eddie Bauer Explorer has suddenly developed a vertical crack in the tailgate, please add my name to the class action against Ford.

    • Robert A June 18, 2014

      My back gate crack!

    • maria mejia August 18, 2014

      I have the same cracked tailgate on my 2002 mercury mountaineer. And a clicking noise in the back of the truck. Also the front electric seat ” that is on the same circuit as the tailgate” is not working.

  • Anonymous June 24, 2011

    Ford Cracked Tailgate Class Action Lawsuit
    How do I get my name on this class action suit against Ford?

    • Don February 25, 2014

      Bought the 2002 Explorer from Ford used in January 2004 and the tailgate cracked in two places on each side of the Ford emblem. Paid to have it fixed because of pieces coming loose with the wind thinking might hit another car. Guess what it’s cracked again…….
      I was told by Ford it was not a safety issue and there was no recall….. Please add me to the list

  • Anonymous July 21, 2011

    Ford Cracked Tailgate Class Action Lawsuit
    I would also like to participate in this.

  • Anonymous September 24, 2011

    My 2004 Explorer had this happen only a year or so after I purchased it new. How can I join this class action?

  • Anonymous September 28, 2011

    My 2002 Moutaineer has the same problem. I’m guessing for every 5 Explorers or Moutaineers that I see on the road, at least 3 have the same problem. Obviously it’s a design problem and Ford needs to take care of it!

  • Anonymous October 26, 2011

    I respectfully would like to join this class action law suit. I too have the very same issue with the crack on the applique. 2002 Mercury Mountaineer. Please advise. Appreciated.
    Regards, Frank Paul Cangemi

  • Anonymous November 11, 2011

    I would like to participate.

  • Anonymous November 15, 2011

    I bought explorer and didn’t have it 1 month and this crack appeared. Since then, I see them every time I leave my house…on explorers and mountaineers. I WANT IN ON THIS LAWSUIT!!! I want my nice shiny pretty explorer to NOT have an ugly crack down the hatch!!! Please let me know how to get in on this. FORD has been VERY VERY SLACK HERE!! melissa_cna05@yahoo.com

  • Anonymous November 30, 2011

    UGH! Just happened today. AND BS it happened because of impact. My car was in pristine condition and there is no way in hell I should have to pay money to ford for something they should be fixing for free. I WANT IN!

  • Anonymous December 3, 2011

    I too would like to participate in the class action lawsuit. Our local dealer quoted a replacement cost of well over $600 – dollars that we don’t have. And of course it’s not covered by car insurance.

  • Anonymous December 5, 2011

    I purchased my 2003 Mountaineer brand new and I have the same problem with the tailgate, I want to be included also.

  • Anonymous December 15, 2011

    Count me in on the class action!! Mine cracked last Friday.

  • Anonymous December 19, 2011

    My fathers 05 Mountaineer and also my 06 Explorer have the same problem!!!

  • Anonymous December 23, 2011

    I need to be part of this My 2004 Ford Explorer did the same thing.

  • Anonymous December 29, 2011

    i also would like to participate …. my 03 avaitor now has this crack!

  • Anonymous January 11, 2012

    I have this same problem on my 2002 Explorer. The crack showed up suddenly in about Feb 2010 on a very cold day. It was NOT caused by anything hitting it. I can’t tell you how many times I’ve seen Ford SUVs since then, either while driving or in parking lots, that have that same type of crack issue. How can Ford NOT admit there is a problem!

  • Anonymous January 13, 2012

    My Ford Explorer was perfect until all of the sudden that crack appeared …I WANT IN ON THE CLASS ACTION LAWSUIT!! I want my truck back the way it was …WITHOUT THAT CRACK! Everyday I drive and see the same crack in the same place on every explorer I see… Ford has to pay for the repair

  • Anonymous January 13, 2012

    where you do sign up for this lawsuit

  • Anonymous January 20, 2012

    I own a 2003 Explorer and the crack appeared about 3 months ago directly above and below the center of teh Ford emblem.

    I would hope the Class Action Suit would force Ford to pay for the repair.

  • Anonymous January 20, 2012

    I would also like to get in on this lawsuit. I have a 2004 Explorer with this same problem. I was also told they had never seen this before. I started looking a the explorers in wal mart parking lot one day and everyone around my model were cracked!! Does anyone know how to be added to the lawsuit??

  • Anonymous January 26, 2012

    I would like to participate in this class action suit. I have a 2004 Mountaineer which is on it’s third (and cracked again) tailgate.

  • Anonymous January 26, 2012

    My 2003 Explorer planel is cracked also.

  • Anonymous January 27, 2012

    2005 Lincoln Aviator……I am now on my 3rd liftgate crack. It now leaks.

  • Anonymous February 1, 2012

    I emailed the lawyers representing this case in Mid 2011 to inquire about becoming a class member. Never received a response back. The problem with the tailgate is the adhesive used to hold the plastic applique panel to the back glass has no give in it. When it heats up or cools, it will not relieve any of the pressure and starts cracking. Over time this crack gets bigger and finally splits all the way through and cracks the paint. Another thing we all have to contend with is the broken hinges on the lift gate glass. Ford acknowledged the problem and will repair it free of charge on a 2002 Explorer/Mountaineer, but anything after that the customer has to pay for. My 2004′s hinge broke while my wife was loading groceries and it fell on her head. I’ve heard of this happening and the glass shattering and causing injuries. Luckily my wife was OK and the glass did not shatter.

  • Anonymous February 1, 2012

    Part 2:
    It took 2 gentleman who helped her a half hour to disconnect the now bent gas shock arm and hold the glass in one corner to shut the lift gate so she could drive the truck home.Check your lift gate hinges, if you see stress marks in the middle it means the pin in the cheap plastic hinge is about to burst through. Another issue that should also be recalled is the serious rust issue in the rear wheel wells of the 02-05 explorer. Ford put foam between the sheet metal and plastic panels that is supposed to deaden road noise in the rear area. Unfortunately, this foam holds water and causes the metal to rust from within. This is more of a concern in the rust belt states than anywhere else. When I called ford to register my “Concerns with the above 3 issues, I was told this is the first time they have heard of this and will certainly record my concerns. First time they heard of this? Certainly not. More like the 10,000th time.

    Good luck to us all.

  • Anonymous February 9, 2012

    Have a 2004 Explorer, tailgate completely cracked down the middle 2 weeks ago. Was told it would cost over $500 to repair. I’ve heard there’s incompatibility issue with windshield washer solvent and the paint/plastic/epoxy compound on the tailgate. I’m wondering what good is it to replace if same thing happens again. Comment from Trilby above seems to confirm this problem.

  • Anonymous February 9, 2012

    How can i get in on this? I have a 2005 Explorer and it has the cracked down the middle. I purposely look at the hatch, when i think about it and i’d probably say, i’ve seen around 5 in the last month. This is a defect. I don’t care if they knew or not, reality is, IT’S A PROBLEM and they need to recall & fix this problem. I have had 2 Ford trucks, 2 Ford cars and 1 suv. I won’t purchase another Ford.

  • Anonymous February 13, 2012

    I want in on this class action lawsuit. My 2005 Ford explorer has this problem,

  • Anonymous February 13, 2012

    My 2005 Explorer has two cracks that get wider in cool weather. I was a loyal Ford customer since 1985. I just purchased my first Japanese SUV this year.
    I will never purchase another car or truck from FORD. They do not take responaibility for their mistakes. We wonder why our auto manufactures are loosing their share of the market.

  • Anonymous February 14, 2012

    My husband came home from work and asked me what happened to my 2003 Mountaineer? I walked outside too see a large crack on the tailgate. i assumed it was from the weather ( since it is Feb.). My husband told me that the car is to new for that type of thing to happen to it, so we went on a ” Web hunt” and found this site and learned about Class Action Lawsuits. I love my Ford and just want the crack fixed, i would hate for something seriously to happen like my back window breaking.

  • Anonymous February 16, 2012

    Add your crack to my growing collection:
    http://www.facebook.com/pages/Ford-Explorer-Lift-Gate-Cracks/196588340383724?sk=wall&filter=1

  • Anonymous February 21, 2012

    I want in on this.My 2004 Lincoln Aviator has that huge crack in it.The hinges are ready the brake and the lift glass will not shut all the way.

  • Anonymous February 26, 2012

    My 2004 Mercury Mountaineer has this same crack….if it is a design flaw Ford should be held responsible. No doubt this will be an issue if I decide to trade or sell this vehicle.

  • Anonymous March 6, 2012

    My 2003 Explorer developed the Ford signature crack last night, 03/05/12. The vehicle has been parked for over a month now since the engine self-destructed with just 53000k miles on it. The crack was definitely not caused by impact, and I have seen too many others for this to be other than faulty design. Count me in.

  • Anonymous March 8, 2012

    I have a 2005 Lincoln Aviator that now has several cracks on the tailgate panel. How do I get in on this lawsuit? The problem starts as one crack, but will tell you that is does get worse. Please help.

  • Anonymous March 25, 2012

    Yes, I want in too. Can anyone give me information in how to participate? I have a 2004 Mercury Mountaineer that has a wide crack on the liftgate panel. Unsightly!

  • Anonymous April 1, 2012

    I purchased a new 2004 Ford Explorer. The first issue I had was with the leather on the 2 front seats cracking with less than 10,000 miles on the vehicle. The leather was replaced not once but twice for the same problem. Then with less than 70,000 miles I had to have the shift solenoid replaced because the vehicle lurched and shifted very hard between 2nd and 3rd gear. In less than a year I had to have the complete transmission rebuilt. Now I have a crack in the tailgate panel on the vehicle. Needless to say I will not be buying another Explorer which I truly enjoyed driving, and doubt that I will purchase another Ford product because of these issues and Ford Motor Company refusing to take responsibility for these issues.

  • Anonymous April 5, 2012

    Add my name to the list.Mine cracked yesterday 4/4/12 how do we get our names added to the list of people that have this problem

  • Anonymous April 10, 2012

    2002 explorer has crack…. FORD REPLACED IN 05 Free….stated manufacture defect…. Again in 06 but charged me $50…. Has now happened again and want almost $500. I call about every other week or so and bug the dealership about it. I think starting to irritate them. Would love to take there again and get results. I want in, please help me.

  • Anonymous April 10, 2012

    I have same issue with 2003 mountaineer I would like to also be included.

  • Anonymous April 10, 2012

    I just discovered the same crack in my 2004 model! One day it wasn’t there, the next day it was! Very strange. I also would like in on this lawsuit. (unless, of course they fix it for free)

  • Anonymous April 13, 2012

    I have had the rear hatch replaced 4 times. 2 times under warranty and 1 time Ford replaced, and again under the 1 year warranty. It is now pealing from both sides of the hatch and rattles and is very noisy. This will be a problem with the resale value of this car. I see these cracks all over the Fords and Mercury Mountaineers. This hatch only last for about 12,000 miles and then cracks.

  • Anonymous April 20, 2012

    My girlfriend and her mother have matching 2003 Lincoln Aviators–and matching, well, by the posts herein, you know. I spoke with Ford customer service. Disturbingly, I was informed my call was “the first” they’ve heard on the tailgate issue. I further spoke with the dealership who “repaired” one of the vehicles in 2008. The crack returned less than a year later. Oh, each vehicle also has defective tailgate glass hinges. My brother owns a Ford F-150. It took years for Ford to finally step-up to the plate to correct a gas tank strap issue. Yes, gas tank issue. Ford’s new motto should be: “Ford. We go out of our way *not* to go out of our way.”

  • Anonymous April 20, 2012

    have two and both have cracks. ford dealership says they “aren’t familiar” with this problem, which is funny because as i drove around to look at the used cars there was one there with a damn crack in it. it gets better. another one AT THE SAME DEALERSHIP in the collision repair center with a crack waiting to get fixed! sign me up! i am sick of being lied to!!!!

  • Anonymous April 24, 2012

    I had a 2002 Ford Explorer on which the rear panel under the window cracked when very new. Ford relaced and repainted it. A few months later it cracked again, and Ford refused to fix it. Rather than paying over $300 to replace and repaint it, I had a custom heavy black “Flame” plastic decal glued over the crack with a cutout for the Ford emlem. This disguised the crack ok. I have since given this vehicle to my granddaughter.

  • Anonymous April 24, 2012

    Count me in on the lawsuit, my ’05 Explorer developed the crack in Jan. of 2012.

  • Anonymous April 24, 2012

    My 2005 Exploerer has the same crak all the way down..I to want to join the lawsuit

  • Anonymous April 24, 2012

    I would like to be included aslo for my 2005 explorer

  • Anonymous April 25, 2012

    After having discovered that the so many Hatch Finish Assys’ have broken that none are available in salvage yards; I was searching the net for a 2002 Explorer Hatch Finish Assy when I saw this item. How does one become a litigant in this case?

  • Anonymous April 25, 2012

    I have a 2003 Ford Explorer and the crack appeared one day after sitting in my driveway over the weekend a year after it was purchased. Ford has repeatedly told me this crack was caused by someone running into my truck…even though there are no other stress marks, just the crack. Anyone can look at the crack to know it happened through a manufacturing malfunction and not from someone hitting my truck! I want to be part of the suit….but will we end up with just a few dollars each or a new piece?

  • Anonymous April 26, 2012

    please include me in this suit.
    2005 explorer limited.
    Just Cracked right side of logo above & below. MFG Defect YES

  • Anonymous April 27, 2012

    Include me too. I have a 2004 explorer. Very disappointed in this. So many people having problems and they don’t care. Would never buy a Ford again.

  • Anonymous April 28, 2012

    Please add my name to the list.

  • Anonymous April 28, 2012

    I have a 2004 Ford Exploder. Same problem with the cracked applique. I would als like more information on the class action lawsuit and how to join. Ford Motor Company Corporate Headquarters told me it was my problem. Let’s make it their problem.

  • Anonymous May 8, 2012

    My 2005 Lincoln Aviator has a significant crack above the window opening panel. I can not use the window opening as it will not shut properly. I must lift the entire gate if I want to access the rear of my vehicle. I have less than 60,000 miles on my vehicle and find it distrubing that the dealerships did not make this problem known to the consumer.

  • Anonymous May 9, 2012

    I want to be included in this lawsuit. I was also told by Ford that this was the first time they had heard of the defect.

  • Anonymous May 15, 2012

    Please place my name on the list! I have a 2002 Mercury Mountaineer that has the same crack. After a while my entire back latch, lift gate, and inner panel fell apart completely and hit me in the process!!

  • Anonymous May 16, 2012

    My 2004 Mercury Mountaineer lift-gate window just FELL OFF yesterday while on the road and has caused damage.

    I spoke to Ford and they said they will not do anything because there is not an official recall. However upon a quick Web search, I do see that there are recalls for this issue for model years immediately preceding 2004.

    Does someone have to get BADLY INJURED before Ford Motor Company will actually do something about this issue?

  • Anonymous May 18, 2012

    my 2003 mountaineer has exactly this issue- how do I participate in the action??

  • Anonymous May 18, 2012

    I have a 2004 Ford Exploder. Same problem with the cracked applique and can’t even begin to count the number of them I have seen on the road with that same crack in the same spot. I would also like more information on the class action lawsuit and how to join. Ford Motor Company Corporate Headquarters told me it was my problem and I work for attorneys that represent Ford!!! Will NEVER buy another.

  • Anonymous May 20, 2012

    I, too, would like my name on this lawsuit. 2002 Mountaineer with a liftgate crack next to the emblem:(

  • Anonymous May 21, 2012

    I want in on this suit too. I have a 2004 Ford Explorer that has had a crack in it for a few years now and it has only gotten worse. Very disappointed with Ford for not owning up to this. I want my crack fixed!!!!!

  • Anonymous May 22, 2012

    My 2005 Explorer (Eddie Bauer, V8) also has this issue to the left of the rear-center “Ford” applique. I too have had this REPLACED and it has happened again!
    Ford made it seem like they were doing me a favor by only charging me $100 for the dealer’s labor. Reading all your fine complaint posts makes me even more mad at Ford for their deceit. The Explorer is a vehicle produced for many, many years….how could they screw up so bad and then ignore loyal owners who are looking for resolution? Well I’m ignoring them when this POS dies and I need a new car – hope the class action lawsuit goes REAL WELL for us!

  • Anonymous May 28, 2012

    I purchased my Aviator in ’04 new.
    The crack appeared in Feb. ’11. How can I
    Sign up for this class action lawsuit.

  • Anonymous May 29, 2012

    I WANT IN FORD LIES. How do I get in ?

  • Anonymous May 30, 2012

    I have a 2004 Lincoln Aviator with the same problem! Cracked tailgates hinges. Everyone keeps asking how to join in the suit, but no one has any answers. There’s got to be more info out there! Something needs to be done about this.

  • Anonymous June 25, 2012

    My 2003 Explorer rear hatch cracked last 2009. I could never convince myself that some hit it with something or gave it a hard kick since I don’t see any marks that would indicate someone hit it with something. I just woke up one morning and found the cracked rear hatch.

  • Anonymous July 1, 2012

    Same with our family. We now look at every Explorer we pass, and it seems 9 out of 10 have the same crack.. How do we get involved and all get our cars fixed?

  • Anonymous July 15, 2012

    My 2003 mercury mountaineer has a crack down the panel how can we get it fixed

  • Anonymous July 16, 2012

    Mine Cracked in 2008 on my 2002 eddie bauer

  • Anonymous July 18, 2012

    I would like to join this lawsuit as well. What can I do?!

  • Anonymous July 24, 2012

    I would like to join this class action suit. I have a 2004 mountaineer I have owned since it was new. I have had to fix the lock on the liftgate already. The liftgate has a crack in it, and just recently my liftgate glass detached from the truck when I was closing it.

  • Anonymous July 26, 2012

    How do I get my name on this class action suit against Ford? I have a ’03 Explorer XLT 4.6 with the panel that cracked and then broke off hitting the car behine me in a our local carwash.

  • Anonymous July 28, 2012

    I too would like to join this class action lawsuit. I have an 05 Ford Explorer with the same crack.

  • Anonymous July 28, 2012

    My panel cracked on a cold day…just driving down the road. Can Canadians join in this suit, or is there another similar class action suit north of the border?

  • Anonymous July 28, 2012

    My son is now driving our 2002 Explorer since we didn’t want to sell and take a bigger loss due to the cracks on the tailgate. Yes I said more than 1 crack! A second one stared forming as well. I’ve seen the cracks on so many Explorers I have lost count!

  • Anonymous July 30, 2012

    My panel on2004 Explorer cracked just sitting in parking lot. How do we push this lawsuit along?

  • Anonymous July 31, 2012

    2005 Mountaineer, mid-winter, ugly crack – sound familiar? Need to join fellow Ford owners in lawsuit.

  • Anonymous August 7, 2012

    When I took my 2005 Mountaiineer Premier to the dealership to have one of the PLASTIC hinges on the read lift gate (also a known defect by Ford, but no recall was done) the service manager advised me of this liftgate class action suit when he saw the crack, from top to bottom, around the emblem on the plastic part of the lift gate. Cost to repair would be $700-$800. I see literally 5-10 of Ford and Mercury SUV’s on the road everry day with the lift gate crack. I have owned this car since 2005 but was never advised there is a class action suit. I want in on this.
    Shame on you Ford and Mercury!

  • Anonymous August 8, 2012

    I want in. How?

  • Anonymous August 10, 2012

    I have a 2004 explorer and also have the same crack in mine. I also noticed the hinge issue. If ford knows these issues are on their vehicles they need to address and fix if they had sound business ethics. Based on what I have read, I truly question their ethics. I WANT IN AND WANT THEM HELD ACCOUNTABLE FOR SUBSTANDARD CONSTRUCTION.

  • Anonymous August 12, 2012

    I see a LOT of comments here but I don’t see a lot of action on this class action suit against Ford. My ’04 Explorer lift gate also cracked in May of this year. I bought this vehicle new in Portland, OR and now live in northern CA. The vehicle has always been garaged at home. Two questions: Has anyone been added to the class action by commenting on this site and does anyone know the status of the class action?

  • Anonymous August 13, 2012

    My 2003 Explorer Tailgate has cracked again. Three years ago it was replaced at a cost to us of $200. My wife contacted Ford directly to get a discount. The crooked dealer claimed they had never seen this problem. Liars. Now we have two cracks on the replacement panel. My question is “will a 2006 window panel fit the liftgate?”

  • Anonymous August 15, 2012

    I live in the Denver, CO area and I do not own a Ford Explorer, but just being on the road and commuting to work and back everyday I see this same crack in the same place on countless Ford Explorers. I lost count how many of these cracks I have witnessed on the hatch door just right of and around the Ford emblem. Just today I witnessed one on the left side of the emblem. They are identical cracks on each Ford Explorer I have seen and every time I see a different one I know it is a defect and that obviously Ford is not correcting the issue because so many are still driving around cracked. I wish I could take a picture every time I spot one as evidence but it is hard when driving alone. I hope all Ford Explorer drivers are fairly compensated or your vehicle properly repaired.

  • Anonymous August 15, 2012

    I own a 2002 Mercury Mountaineer, supposed to be a luxury vehicle and this crack just kills the look. How do I get in on the last suit

  • Anonymous August 19, 2012

    I own a 2004 Ford Explorer. My right upper tailgate hinge cracked. I am not able to close the glass hatchback on the tail gate. I took off the glass hatchback to try and locate the cause of the problem. As it turns out the striker was loose and had come apart causing stress on both of the upper glass hatchback window hinges. However Ford does not sell and hatchback striker by its self. They will only sell the glass hatchback as a complete unit. $2,500

  • Anonymous August 21, 2012

    My 2004 Mountaineer has a crack in the tailgate. Pisses me off that almost every Mountaineer I see has the same problem. Include me on this lawsuit.

  • Anonymous August 26, 2012

    My 2005 Ford Explorer has a crack in the lift gate. I have seen many other Explorers with the same issue. I would like to be included in the lawsuit . I would hope that Ford would take responsibility for this issue and make repairs to owners without saying the vehicles are out of warranty. The say how great their vehicles are, but do not stand behind their product. This is typical of big business.

  • Anonymous August 27, 2012

    I own a 2005 Mercury Mountaineer, I too have the crack that runs down around the Mercury emblem. Just yesterday I went to close my hatch and the hinge broke off the last side of glass causing the hatch part to fall on me. I hope Ford fixes this issue soon before someone gets seriously injured. If I was driving down the road and the hinge broke off the hatch could have hit another vehicle and possibly killed someone.

  • Anonymous August 28, 2012

    I have a crack in my 2005 Ford Explorer. The dealer said that is wasn’t covered but would gladly fix it for about $800. We have done a lot of business with this dealer. Not any more! I have seen many Explorers with cracks. I hope that something comes out of this class action.

  • Anonymous August 29, 2012

    I have a 2003 Lincoln Aviator with the same crack in the tailgate that everyone else seems to have and which Ford says is from “external forces”, or something to that effect. I hope all of us are justly compensated. How many people have the same problem and don’t know about this lawsuit? Hundreds? Thousands? Wish there was a way to join this suit or at least check on the status of it.

  • Anonymous August 30, 2012

    05 Ford Crack, yeah I was quoted about $800 to fix. Oh sure no problem, all this money in my wallet feels uncomfortable to sit on anyway. I don’t even care if they knew about it beforehand (which I’m sure they did) I just want them to fix it, among all the other problems with this piece of junk I actually paid money for.

  • Anonymous September 1, 2012

    I WANT IN ON THIS LAWSUIT!!! I only have 30,000 miles on my 2004 Explorer. I want my nice shiny pretty black Explorer without an ugly crack down the hatch!!! My Explorer is garage kept in controlled climate year round except while driving. First it looked like a hair line scratch around the emblem and now it looks like the grand canyon. I am heart broken. I take great care of my car. I look for the tailgate on every Explorer on the road and almost everyone has a crack in the same area. I want it fixed. Please let me know how to get in on this. Anyone just hate the gas fill up on the passenger side like I do? Driver side a must next time!

  • Anonymous September 3, 2012

    I want in on this too. Can’t believe Ford isn’t fixing this with so many people with this problem.

  • Anonymous September 8, 2012

    Count me in! I have a 2003 Explorer that has a crack in the upper hatch. I’ve been noticing almost all explorers I see now have this crack. They have to fix this!

  • Anonymous September 8, 2012

    My 2003 Explorer leaks around the hatch window since right after I bought it in 2004 , and it cracked,,, for the past two years i have to check it every time i’m going somewhere because it doesn’t stay close… i can be driving and it just flys open. The loose hatch window now causes my open door light on my dash to stay on at all the times even when my vehicle is turned off the lights will never turn off,,,, I have to manually turn off all the lights on my explorer everytime I turn it off. How do I get in on this law suit?

  • Anonymous September 11, 2012

    I have an 03 explorer that I love except my tailgate cracked and half of it fell off somewhere!!! It looks terrible!!! I wanted to just buy that piece but you can’t they want you to buy the whole lift gate! We thought about going to a junkyard but they are all cracked so can’t even do that!!! I just want it fixed it looks terrible!!! I want in on this lawsuit!!!!

  • Anonymous September 11, 2012

    My 2005 ford explorer also cracked after owning it for less than a year. How can I put my name on this lawsuit?

  • Anonymous September 12, 2012

    ….it only pertains to buyers that bought their truck new. meaning you have to be the original and any owner. even so, this lawsuit never went through hence have you ever seen a recall?? no. i have replaced mine on the aviator twice. and it is cracked again. dont bother replacing it unless you are getting rid of the truck quick because it will crack again and again.

  • Anonymous September 13, 2012

    I have a 2005 with 46,000 miles AND A CRACK AROUND THE FORD LOGO!!! I have been given some estimates to repair it but it seems to me that FORD should be responsible for this mess. This car is in perfect condition and the crack in the back panel needs to be replaced by Ford. I did sign up for the newsletter but how do I become part of the group who is taking this to court?

  • Anonymous September 14, 2012

    I have ’03 Explorer…noticed the crack THIS YEAR!! When it is colder it gets WIDER!!!!

  • Anonymous September 14, 2012

    IIF YOU ARE ON FACEBOOK THERE IS A PAGE FOR THIS!! I ALSO FOUND THIS!!!

    http://www.murrayfrank.com/lawyer-attorney-1780007.html

  • Anonymous September 15, 2012

    Went out to my 2005 Ford Explorer TODAY and noticed the crack on the back hatch right by the FORD logo. What BS!!!

  • Anonymous September 16, 2012

    I am really Tired of Replacing this Aplique, This is My Fourth Time, We need some Lawyers, Had enough of this, I have a 2004 Ford Explorer, Each Time Ford need to repair this Sht for Free, This nothing but a way for them to make money off of us.

  • Anonymous September 17, 2012

    I’ve repaired the back of my 2004 Mountaineer 3 times now. I’m currently in the process of doing it again. I’m literally doing it myself, trying various means of “bumper repair” rather than going to a shop. I’ve read sooo many complaints that I know it’ll just break again.

    Well, now the engine’s started giving mystery stalls and power loss. After checking practically everything at several mechanics (including the dealership) I went online and found out this is another gremlin of the 2004 line that has never been fully owned by Ford. I’m seriously starting to think it isn’t worth it to put any more money into the thing.

  • Anonymous September 18, 2012

    I have the same problem — I thought it was my own until I started noticing (at least 10 a day) everyone else’s. This is not coincidence, its a definite manufacturing error. Please let me know how I can join the lawsuit or help force Ford to do a recall.

  • Anonymous September 18, 2012

    About 3 years after purchasing my new 2002 Explorer Eddie Bauer, I noticed the first crack. Now there are three cracks. The rest of the vehicle is still very nice. I have purchased four SUVs from the same dealer and asked the GM which is an old friend about the cracks. He said “too bad”. I will never buy another Ford, period.

  • Anonymous September 19, 2012

    I want in on this too! I thought my son did it by slamming down the gate…he was the first to notice it.But I too have noticed many other people with the same crack and realized it wasnt just my 2005 explorer. This was my second explorer and my daughter has an escape, but this probably be the last ford I buy

  • Anonymous September 23, 2012

    Our 2002 Ford Explorer now as 3 cracks on the tailgate panel. Moved it to Arizona in ’08 from California. It got a new crack every year for the first three years here. I dont see any Explorers here with out cracks. Yes I want in on this lawsuit please.

  • Anonymous September 26, 2012

    I’m from Kazakhstan. I have a Ford Explorer 2002, and also cracks in the lining and then dropped the glass castle. Glass Castle just rotted from moisture. Had to remove the cover and lock zanogo do. Pad taped set but after a month she snogo cracked. I’m with you! File a lawsuit plaintive!

  • Anonymous September 26, 2012

    I too want my name on the lawsuit. My 2002 Explorer has two cracks!

  • Anonymous September 27, 2012

    My 2004 Explorer has the same problem, happened about a month ago, didn’t realize so many people have this problem. Unreal!! Please tell me if this lawsuit is still active. Thanks

  • Anonymous September 28, 2012

    Interested as well!!! Bought the car at a dealer. Had a very fine hair-line fracture. Dealer said “”not a big deal…just cosmetics and the part is probably about 20 bucks or so.” Okay, no big deal. I bought the car and an extra $1500.00 2 year warranty to boot. ‘If I find anything wrong it will be fixed.” Few weeks later, by my surprise, I started seeing Explorers, Aviators and Mercury’s all with the same thing! Took the car back to get it fixed with my warranty. Nope! It’s not covered?? As time went on the crack got bigger. Now here I am… frustrating!

  • Anonymous September 28, 2012

    P.S.
    Should have read more post….
    - My 04 Aviator is also having problems with the lift-gate hinges or hdrolic-like mechanics that open and close it.
    - The lift-gate glass makes a weird plasticy crackling /bang sound.
    - The hatch is slow to open, tight to close and does not go up all the way on its own like it should.
    - Does anyone have any other issues that we may compare? like a rev and bang sound? unprovoked acceleration and deceleration while driving? An unattached shifter and gear change button that sometimes makes shifting imposable with out wiggling it? Windows, moon/sun that move slow? Or the lighter cover that sticks? How about frequent dead batteries? and a CD changer that seem to want to change CD’s when the radio is on??…. think I bought a lemon?

  • Anonymous September 30, 2012

    Count me in. My 2003 Aviator has this distinction as well. We’ve already paid to have hinges, latch replaced. Because of the crack, the latch doesn’t line up with the mechanism and it doesn’t shut. Had to rope it shut. Ridiculous. Another aggravating issue…..center caps on the wheels. Had to replace those 3x. They shouldn’t corrode like that Ford!!!!! Where’s the quality Ford? Not buying another.

  • Anonymous October 4, 2012

    The panel on my 04 Explorer EB cracked a second time. Ford gave me a quote of over $500 to replace, paint and install a new panel. They also quoted $49.75 for the Ford Emblem! A little conceited perhaps? The first time it happened was in May of ’09. Ford repaired it under warrantee but still charged me $100.00 – perhaps because they sublet the painting and install work to a body shop. The Ford Enthusiast’s website offers many tips on DIY repairs and materials. Since it doesn’t appear to me that this Class Action LS has legs, I am inclined to consider buying the panel ($249.30), painting it flat black and installing it myself. While a lot of car owners are potentially affected, the suit has limited appeal because it affects only ’02-’05 Explorer/Mountaineer owners. Bummer.

  • Anonymous October 6, 2012

    I purchased a 2003 Explorer this year. It has this same crack in the same location as described in this lawsuit. I’ve seen it on seven Explorers since I made this purchase in August of this year. I was doing some research reseach and ran across this website. I would like to be included in this lawsuit only to get my vehicle repaired.

  • Anonymous October 6, 2012

    I purchased a 2003 Explorer in August 2012. I has the exact the same crack in the same location as described in the lawsuit. I would to be included in the lawsuit only to get my vehicle repaired.

  • Anonymous October 9, 2012

    An I still able to participate in this lawsuit? Same problem as all above comments. Very disappointed in such a large crack in my 2003 Lincoln Aviator.

  • Anonymous October 12, 2012

    My 2004 Explorer cracked last week and now the back window rattles quite loudly. I want to participate in this lawsuit to get my vehicle repaired. This will be my last Ford.

  • Anonymous October 16, 2012

    my 202 Explorer did the same and I now have a nice 6″ crack down the tailgate taking in water….Thankls Ford…I want in to this suit as well.

  • Anonymous October 16, 2012

    MURRAY FRANK LLP
    275 MADISON AVENUE, SUITE 801
    NEW YORK, N.Y. 10016
    212 682 1818
    http://www.murrayfrank.com
    After much Googling this is who is heading the case. I rcv.’d a quick email response with the actual lawsuit. So this is how I added my name to the list!

  • Anonymous October 19, 2012

    crack in mine as well i want in

  • Anonymous October 19, 2012

    Are also has a crack in it. I end up purchasing a new one and now I can’t even get it to stay on. all the time
    i glue it. its keep falling off no matter what I do.

  • Anonymous October 25, 2012

    I also have an Aviator2005 just walked out of work mine is cracked too want to bein on lawsuit how do i get on the list?

  • Anonymous October 26, 2012

    I have a 2004 ford explorer that also has a crack in the tailgate. I’d like to be added to this list and get this fixed.

  • Anonymous October 27, 2012

    Has anybody had the liftgate glass shatter on them? I woke up this morning and glass was shattered. I don’t know if it was because of vandals or because of the defect.

  • Anonymous October 28, 2012

    Please add me to the list. My tailgate was repaired once back in 2005. It is difficult to continue to purchase Ford products when you know they do not play fair when dealing with the customer.
    My F150 is doing fine.

  • Anonymous October 29, 2012

    Ours too – the glass shattered and the tailgate cracked.

    2005 Explorer. Not impressed.

  • Anonymous October 30, 2012

    Our tailgate is cracked. We called Sunrise Ford in North Hollywood, Ca. pertaining to the recall on the hinges, and they stated that we had the recall repaired already, which is untrue. Add us to the class action

  • Anonymous November 5, 2012

    Same thing just happend to our 2002 which is barely driven but is has been cold lately. The dealer said it happens and they will not fix and it is $1000 fix. Add me to the list.

  • Anonymous November 6, 2012

    My 2004 Explorer now has 2 cracks. How do I get in on the class action suit? Do I go to a dealer?

  • Anonymous November 6, 2012

    My 2004 Explorer now has 2 cracks. How do I get in on the class action suit? Do I go to a dealer?

  • Anonymous November 10, 2012

    I own a Mercury Mountaineer, 2005 and today noticed the crack. I am the person that started the Ford/Mercury Peeling Paint Complaints group on Facebook and one of the first to sue Ford in Small Claims Court. We now have 450 member, almost all of the members that followed our information on our group won in court as well. I invite all of you to join us, because our numbers and support has brought Ford to their knees and now doesn’t even appear in court, they know they will lose.

    Our group is located at: http://www.facebook.com/groups/fordpeelingpaint/?fref=ts

    I have just posted a photo of my cracked tailgate and will go after Ford in Small Claims Court once again and then report on how I did it and the conclusion of my efforts. Join us, I think this is now a big enough issue that we might add Cracked Tailgate to our group name.

  • Anonymous November 11, 2012

    I have a 2005 Explorer and this happened about 6 months ago. I love my car and would just like it fixed. If it takes being part of a law suit – so be it. With all the Explorers and Mountaineers I’ve seen with this same problem, it’s definitely a Ford issue.

  • Anonymous November 12, 2012

    I have 2004 ford explorer, was told when I called dealer, when the ford seal was put on, it was tighten to tight. I don’t no my cars place of assembly on that particular part, which was probably a robot, but manager at dealer was not happy I was given that info. $700.00 to fix it. Did not to it but have been taking picture of other cars. Would definitely think ford would this fix this as it can be a safety problem if a piece breaks off and hits another car

  • Anonymous November 13, 2012

    Just came from Ford dealership that sold me the vehicle. Bottom line they said, ” To bad , so sad.” Not only is Ford not standing behind their product, neither are their dealers. The Ford name used to stand for something. It now stands for Fraudulent / Outright / Raw / Deal. You should all hide your faces. Your a disgrace to the Ford name.

  • Anonymous November 13, 2012

    I also have a ford explorer 2003 with the same crack on my tailgate they won’t do anything for me found it a week ago on November 8 2012..

  • Anonymous November 16, 2012

    Original owner / stll have both Explorers
    2002 – Explorer – 130,000 – Tailgate cracked at 40,000
    2006 – Explorer – 125,000 – Tailgate cracked at 50,000
    Dealer has said several times, no known recalls.
    I appreciate the facts posted by others on this website.
    I will be broadcasting this Class Action Suit on Facebook .
    Sincerely

  • Anonymous November 18, 2012

    Just discovered crack on my 2004 explorer tailgate November 18 2012; count me in

  • Anonymous November 18, 2012

    My 2005 Mercury Mountaineer just cracked. It has 78000 miles on it and was in great condition until this ugly crack formed. I want in too. I am not the first owner but still paid good money when I bought this vehicle in 2007.

  • Anonymous November 20, 2012

    Have 2005 mountaineer that crack appeared in tailgate. Need to know how to join the class action .

  • Anonymous November 23, 2012

    My 2003 Aviator is cracked and I would like to join the Class action. Any information would be greatly appreciated.

  • Anonymous November 24, 2012

    Ya mine had a small crack on the tail gate and today the crack is big.dont know why it got bigger its cold here now.maybe thats.i hope ford sees the problem ridiculous.HELLO!!!!!!!!!!

  • Anonymous November 24, 2012

    have a 2004 Explorer with a crack in the rear panel just left of the emblem. Have now been noticing a majority on the road have the same cracked panel!

  • Anonymous November 25, 2012

    I have a crack to and i have seen several others that has cracked.

  • Anonymous November 26, 2012

    I have a 2002 Mountaineer with the same problem….now the dang upper part of the liftgate won’t stay shut!

    Has this lawsuit gone anywhere??

  • Anonymous November 27, 2012

    I have a 2003 Explore that has the same problem I bought it used and the day after I bought it the crack appeared. I would like to get in on this as well. Also if any one knows about any lawsuit’s concerning the motor on the 2003 and 2004 i would like to know about them also. Thanks!

  • Anonymous November 28, 2012

    I have a 2005 Mountaineer and the tailgate crack appeared this year. I too respectfully would like to be part of this lawsuit. What action can I take to be included?
    Thank you.

  • Anonymous November 30, 2012

    I have a Mercury Mountaineer and also have a tailhate crack. Please count me in!

  • Anonymous November 30, 2012

    My 2004 Mountaineer developed the crack in November of 20011 and has been getting worse ever since. I have been watching another car complaint listing that shows the same results as this site. Ford has done nothing and will not acknowledge the defect. I would like to join in any suit or other action that addresses this issue,

  • Anonymous December 9, 2012

    Same as all the others. I have the crack and would like to get in!

  • Anonymous December 9, 2012

    I bought this 2004 used in 2010 six months later big crack appeared in tailgate overnight! It makes me ill everytime i look at it! Ford should fix this problem.

  • Anonymous December 10, 2012

    I respectfully would like to join this class action law suit. I too have the very same issue with the crack on the applique. 2002 Ford Explorer thanks.. ive tried many times to get ford to pay for the piece of shit they sold me!!!!

  • Anonymous December 11, 2012

    In 2008 my panel cracked I paid to have it replaced. Now it has happened again in 2012 this time it came off completely. I want in on this class action lawsuit.

  • Timothy Shaw December 28, 2012

    Please include my name in lawsuit. 2002 ford explorer limited with cracked tailgate.

  • Timothy Shaw December 28, 2012

    Please include my name in lawsuit. 2002 ford explorer limited with crack on tailgate.

  • Ed Miller Jr December 28, 2012

    2002 explorer with this issue. Looks horrible ! I take pride in how my vehicles look and there’s nothing I can do unless I want to fork out over $500.00 ! I want in…

  • Lei December 29, 2012

    2003 Explorer crack in rear lift-gate. It is garaged every night. My husband and I have seen so many cracks like ours. Had an older model Explorer. The glass window was separate from the door so it did not have this problem. Gave it to son who still drives it. No cracking. I’m afraid water may get into rear window wiper mechanism and disable it. Has anyone had this happen? Called Ford. Marquis employee number 62822 has not heard of the problem occuring. Case # 2000787. Please add me to this suit.

  • Charlotte Van Duser December 29, 2012

    Have a Ford Explorer and the back window just shattered after having two cracks in the tail gate. Have also seen numerous Explorers with the same problem.

  • Jill December 30, 2012

    Just happened on my 2003 explorer. I would also like to be involved.

  • Charles Winsor December 30, 2012

    I have written and called Ford to no avail. I want in this class action suit and have pictures of my 2002 Ford Explorer and other Explorers I have seen in my travel with 1-3 cracks in that tailgate panel.

  • Tony January 1, 2013

    My 2003 Aviator rear panel cracked a few years ago. This is definitely a design flaw and Ford must admit this and replace all the cracked panels. I have not seen a 2003 -2005 Explorer,Mountaineer or Aviator without this defect. This Lawsuit has dragged out far too long and the plantiffs must be more assertive.

  • Carey January 3, 2013

    I would like to be added to this lawsuit. My 2004 Explorer tailgate crack appeared last night. This is completely frustrating.

  • Kathy January 4, 2013

    I would llike to be included in this lawsuit. My 2003 Explorer cracked on Dec. 27, 2013. How do I get added?
    vxacs

  • Mark Rodabaugh January 4, 2013

    Add my name as well…cracked tailgate on 2004 explorer.

    I also have broken window hinges.

  • Kayla January 6, 2013

    My 2005 ford explorer has the same problem it is very fusturating!!! i notice it on every ford explorer around this year please help..

    • Toussaint L Avent Jr December 27, 2013

      I have a 2004 Ford Explorer that recently cracked at the rear tailgate lift just as the others that I have read about. I would like to be part of the class action suit.

  • MacDonald January 7, 2013

    I’ve been a loyal FORD owner for more than 4 decades. Add me to the class. My 2002 Explorer has that now infamous crack. It appeared suddenly on the rear panel. Shame on you FORD for this and so many other issues that SHOULD have been met with LEADERSHIP & LOYALTY.

  • Tyler January 7, 2013

    Add my name to this growing list. My 2004 Ford Explorer’s tailgate cracked at under 65,000 miles

  • Jack January 7, 2013

    Add me to list been looking at crack for tooo long

  • George January 8, 2013

    We have a 2004 mountaineer with 88000 miles. Runs great and looks great except for a crack that appeared to right of Rear Medallion on Glass Tailgate. This was discovered early November of 2012. Local dealer was no help in answering questions. Show me the Money!

  • Bob January 8, 2013

    The tailgate on my Lincoln Avaitor has cracked. How do I get my name on the suit against Ford?

  • Keith H January 9, 2013

    I would like to have my name added. My 2002 Mercury Mountaineer’s, only have 65000 miles, cracked today. Looks terrible and Ford should stand behind their product.

  • Charles January 9, 2013

    I am the original owner of a 2002 Ford Explorer with a cracked lift gate….Please add my name to the lawsuit.

  • Antwan Carter January 10, 2013

    I’m sure they aren’t going to do anything. But put my name on the suit as well. I think i’m going to buy a new piece and take it to get fiberglassed for more strength.

  • Cody Alberts January 11, 2013

    My ’02 Ford Explorer just had the hatch panel crack this week, add my name to this list.

  • dan January 11, 2013

    Out of the blue a cracked tailgate appeared on my 2002 Explorer at 110,500 miles.

  • Philip Gentile January 12, 2013

    I have the same issue with my 2004 Explorer. I have a friend that has a Mountaineer with the same problem. I will be sending him this link. How do we get involved? Will the lawyers contact us? Is this a waste of time???

  • carlos January 12, 2013

    have a 2003 with same problem as others!

  • Pamela Conley January 14, 2013

    2003 Ford Explorer, vertical crack in tailgate below window 1/4 inch wide. Add me to this lawsuit too, please.

  • Don M. January 15, 2013

    How do I get my name on this class action suit against Ford.

  • Don M. January 15, 2013

    How do I get my name on this class action suit against Ford?

  • Gary MacDougall January 15, 2013

    I love fords but my 03 explorer back hatch cracked with out being even touched. why they did not use metal is blows my mind.

  • Judy Capito January 16, 2013

    I bought my 2005 Lincoln Aviator used in 2007. The applique on the tailgate was cracked. I took it to a Ford dealer in Naples, Fl.. It was covered by warrenty. A few months later it cracked again, I took it back to the Ford dealer ship and they said Ford would not replace it again…but they would. It lasted for about a year, then cracked yet again. I have not had it repaired because of the cost and have been told, with a new one, it will still do it again. The service manager here in Richmond told me they have to order this part for all the Ford product SUV”S. I do not have children and do not use the tailgate all that often. I am now afraid to use it at all, because the crack is so bad, I fear it will completely crack in too and I will then have a leaking problem. I hope you can help me. Thank you. Judy 804 301 4511

  • L. Cruz January 18, 2013

    I have a 2005 Lincoln Aviator that I purchased used in 2007 as a dealer program car with 11,000 miles. It has never had body work and is always garage kept. It currently has 45,000 miles on it. 2 days ago I noticed a crack on the rear hatch plastic panel to the right of the Lincoln emblem. Strange thing is it cracked on its own. I know because I cleaned the rear window when I parked it and it hadn’t been moved when the crack appeared. Now I have a vehicle in mint condition with a large crack on the rear hatch. I love my Aviator but, now it looks like it’s ready for the junkyard.How do you get in on this class action?

  • Jersey Chang January 18, 2013

    My 2003 ford explorer is also having the same problem. The cracked at my tail gate below the rear window just cracked for no reason. I would like to be added to this lawsuit. Please help me out.

  • Terri January 18, 2013

    Just put my name on the class action. Last week I thought someone tried to break in my vehicle and come to find out it’s a defective part. A long crack in the rear by the ford sign. Everyone please call MURRAY FRANK llp
    @ 1-212-682-1818 and ask for Bridgette she will help you. I hope this info can help!!! Goodluck everyone:)

    • DaTruth February 20, 2014

      I will be contacting this person. Thanks alot. Hope everything works out, for all the hardworking people who want good vehicles.

  • Marlene Olson January 19, 2013

    The tailgate on my 2003 Explorer just cracked! Was I surprised to find out that this is an ongoing problem with the 2002 thru 2005 models. Please add my name to the list of disappointed customers (Plaintiffs). Please contact me at marlene_steve@q.com for any other information you might need. Thanks.

  • brian o January 19, 2013

    plz add me to that list as well for any info contact me at leeo21@comcast.net

  • Gini January 20, 2013

    I contacted Ford 2 years ago regarding this. They informed that this was considered cosmetic and it would not be covered- even thru my warranty- and yes, they did put this in writting. Cosmetic? A cosmetic issue with my 04 explorer is causing my back windshield to rattle. Not feeling very secure having my son sit in the back seat. I no longer let my family or anyone sit in the third row seat. Add me to the list please!

  • Frank January 22, 2013

    I fixed the crack the first time it happened but why fix it again as it will just break again. Is there a solution out there that actually prevents it from cracking?

  • Jerry January 25, 2013

    My 2004 Aviator has the crack, how do I participate in claim?

  • patti January 26, 2013

    I have had my 2005 moutanier for awhile and within in the first year of having it the tailgate cracked. since then I have noticed every mountanieer and explore are cracked on the same place I was wondering if anyone knows what to do w
    ith this situation

  • aurilia tankersley January 26, 2013

    i have a 2002 ford explorer. bought it new. now in 2013 the hatch cracked in 2 places. cosmetic? i don’t think so. please add me to the class action also.

  • Gary Harshbarger January 26, 2013

    I had the same crack appear in my 2005 Linoln Avaitor. I see alot of referance to this defect out on the internet Ford should address the issue.

    Thank you

  • Judy January 27, 2013

    Please add my name to this lawsuit!
    My 2003 Explorer (bought brand new) just cracked!

  • Lisa January 27, 2013

    While driving my 2002 Explorer the rear window imploded, the tailgate is severely damaged as well.

  • russell January 28, 2013

    I want in too. mine isn’t cracked but has seperated from
    glass and hase allowed water to rott out the stricker bolts
    which is part of glass assembly.mine is an 2005 and this should not happen!!! poor quality on their part.:(

  • Elaine January 28, 2013

    2003 Explorer – I can’t believe the horrible crack. How can I be included in this lawsuit?

  • Bryan January 29, 2013

    I would like to be added as well. I have a 2005 mountaineer which produced a crack on my upper tailgate right at the mountaineer symbol at around 30k miles.

  • Tim January 29, 2013

    My 2005 Aviator has 2 cracks below the glass. Looking online at used parts suppliers shows lots of tailgates, many listing a disclaimer of the cracked trim.

  • Judy January 29, 2013

    My 03 Explorer just cracked yesterday!

  • MARCHELLE DALE January 29, 2013

    I have 2002 Ford Explorere XLT and my back windown panel cracked also. I have saw many Ford Explorers with same issue while driving. I will never buy another Ford Vehicle.

  • Yefim Perepelitsky January 29, 2013

    Please add my name to the list on this class action suit against Ford. I hav ethe same problem in my 2002 Ford Explorer.

  • Richard Roth January 30, 2013

    Please include me in this action.

  • Andy January 30, 2013

    I have a 2004 Lincoln Avaitor and just last week the rear widow exploded due to this crack. I was on a very busy highway and just about causes an accident, I am very interested in this suit

  • Deborah Coleman January 31, 2013

    Scrapped together the money to buy my 2003 Explorer six months ago and BAM..crack in liftgate three months later.I just feel sick about this and DO NOT have the money to get if fixed.HELP !!!

  • Tiny February 1, 2013

    My ’04 Mountaineer is babied like no other, the truck is a multiple award winning show truck. I am the only person to touch it and I do not even slam the hood. I noticed the crack in the lift gate after a period of time when I had not even approached the rear of the truck, it was just there one day.

  • Mike February 1, 2013

    My 2004 Ford Explorer XLT has had this same crack for as long as I can remember. The quotes I have received to repair it have been outrageous. Ford has wanted no part of my issue. I notice every Explorer from this time period and at least 90% of them have the same crack. Please include me on this Class Action Lawsuit.

  • Danny February 3, 2013

    Both my brother and I have explorers and have the same problem. The cracks happened within the same year. We do not abuse our vehicles and know that this is a manufacturing issue. Today I decided to research on the internet for the issue as I am frustrated and tired of looking at the crack. I read the details regarding the lawsuit I had discussed the problem with my wife and my explanation to her mimics the details of the law suit reveal. I noticed that water was getting caught within the door for a while and then would drain from the door when in the open position. So, when water freezes it turns into ice and expansion occurs. I am an engineer and deal with analyzing product complaints. Materials have different expansion rates and if they are not tested to the real life conditions the product will fail. Testing involving duplicating the events in extreme weather will reveal that expansion of the different materials in the assembly of the tailgait will cause the crack. Unfortunately, my brother and I have vehicles that were re-sales so we would not qualify to be included in the lawsuit and that is a shame as this is a manufacturing defect. When we bought the trucks they were fine and now we have to deal with the fact that they did not perform the proper testing prior to releasing faulty product into the market.

  • Marshall February 5, 2013

    We are having the exact issue. Ford better get their head out of their butts and start getting issues like this resolved. Next car will NOT be a ford if they can’t even be kind enough to have this be a recall. This is ridiculous

  • Barbara February 7, 2013

    Add me to the lawsuit.

  • marlin February 8, 2013

    i have an 02 Ford Explorer with the same crack

  • Bion February 10, 2013

    I just purchased a 2003 Explorer without the crack. I have had it 2 weeks where 1 week was spent in a climate controlled garage. The weather has changed here lately and it has just now started cracking. There has been no abuse since I have had it since this unit only has 72000 miles and is in excellent condition and only one owner prior to me and has owned it from new. I noticed all of the other units I have looked at had the crack and was happy to see this one did not….until now. I even made it a point to close the hatch lightly and use the handle only and not press on the panel…and it still cracked. Saddened but it did go 10 years.

  • Diane February 12, 2013

    I would like to be addedto thid suit.

  • Diane February 12, 2013

    Add me to this suit

  • joseph miller February 12, 2013

    Add me please

  • nancy kamit February 13, 2013

    please include me in this law suit. How do i put my name in this action?

  • Norman Reaves February 14, 2013

    I too, have a 2004 Ford Explorer, Eddie Bauer Version, with the cracked tail gate. Does anyone know the status of the class action law suit? Can pictures be sent to the attorney representing this suit?

  • Edward February 15, 2013

    Add me to this complaint against Ford.

  • Ted February 16, 2013

    Add me. 2002 model of the explorer.

  • Mel February 16, 2013

    My 2003 Lincoln Aviator has this problem. How do I get my name on this complaint.

  • LILI February 17, 2013

    Please add me to this class action suit against ford. Mine had cracked now for a second time..mine is 2005 explorer

  • Corinne February 18, 2013

    Same problem. 2005 ford explorer. Contacted ford and they will not help. now I am going through the BETTER BUSINESS BUREAU.

  • Rob February 18, 2013

    I too woul like to be added to the list. My 2003 Mountaineer has the same crack.

  • Katie February 19, 2013

    Hi, I have the same problem with my 04 explorer, how do I get put on the list?

  • Jesus Casas February 21, 2013

    Have the same problem add me please im sick of ford .

  • KELLY PANNEBAKER February 21, 2013

    I have a 2002 Ford Explorer that has this problem, as well. It was replaced once and has re-cracked again in multiple spots on the window panel. Please add me to your list of Tailgate Panel Victims…shame on you Ford!!!

  • Kenneth February 21, 2013

    I bought the 2003 Ford Explorer new. While it was under dealership warranty it cracked twice. Now it cracked again for the third time. They will not fix it now since the warranty has expired. My explorer has always been kept in the garage. So I don’t think weather is the problem. It is a defect in the trim below the window. They need to replace it with a metal type of material or hard thick plastic like the sides under the doors. I hope we can get some help. Everywhere I travel I see the cracks on all explorers around our year models. You notice on the newer explorers, Ford brought the glass all the way down. Left the defective trim off.

  • Michael Weiler February 21, 2013

    I had the same problem with the liftgate panel. The 2004 explorer was in the garage and over night it developed a crack just left of the ford emblem. I was thinking on trading it in for a new ford truck but I questions the quality of ford products.
    MIKE

  • Janie Cornish February 23, 2013

    I have this problem with my 2004 explorer. How can I be added to the claimants for this???

  • Fran February 23, 2013

    I have a 2004 Lincoln Aviator that I’ve driven since it was brand new. It’s in very good condition except for the crack on the rear window hatch that has appeared within the past six months. The hatch won’t close properly and leaves an approximate half inch gap. I hate the road noise I can now hear from the cargo bay. Should I also be concerned about carbon monoxide seeping in during idle time in winter months of Minnesota? I would like to participate in the class action suit.

  • Denise February 25, 2013

    My 2003 explorer cracked about a year ago and was told that something was wrong with the locking mechanism because the lock on the hatch kept jamming

  • Sidney W February 26, 2013

    Re: my 2003 Lincoln Aviator tailgate. It cracked, and was replaced under warrenty at no cost to me. Now, the replaced tailgate has 3 cracks, and I am out of warranty. Count me in.

  • Jerry White February 28, 2013

    Yes by all means do include me as well as my 2003 Ford Explorer now also has acrack on the liftgate right next to the Ford emblem. Really surprised Ford has not recalled these vehicles for this problem.

  • Joseph February 28, 2013

    I would also like to be part of this class action lawsuit. My 2003 Explorer has been cracked for about 2 years. Dealer wanted over $600 to repair their defect. The info I have read online and thru inquiries says it is the glue that is causing the issue. How accurate that info is sublect to opinion. I have read that in different Ford forums and that info has come from the service people at Ford. Ford is calling it a cosmetic issue and not a safety issue so therefore, no recall. My 2 cents. Good Luck EVERYONE!!

  • Suzie March 1, 2013

    I have a 2004 Mercury Mountaineer, and I have seen many around my community with cracked liftgates. Please add me.

    Also, both of my visors (driver’s and passenger’s) cracked and fell from the ceiling. Is there anything happening with this? The strange thing is that we never used these before they fell.

  • Marc Zito March 3, 2013

    Ford replaced the cracked hatch on my 2002 Explorer. It was years ago, but it was after the warranty period was over. However, my daughter-in-law’s 2003 has just suffered the same fate. If there’s any recourse to be had, count us in..

  • Helena March 4, 2013

    I would like to be part of class action suit. I already replaced back door on my 2003 Ford Explorer( because of this crack) ones at my cost , and it happened again.

  • Jorgine B March 4, 2013

    Count me in as well have 2002 Explorer XLT with the same problem how ridiculous there should be a recall on these and they should fix them for no cost even without warranty if its their defect and they knew about it!!!!

  • Adam V March 5, 2013

    My 2003 Explorer had been clear of this issue for 10 years. Just this week after getting a car wash and parking it in the garage, I came outside the next day and there it was….the dreaded Cracked Tailgate. I would like to join this class action suit and would like the damage repaired at no cost.

  • Ron Contrady March 5, 2013

    I have a 2005 Mercury Mountaineer, Mine is cracked. Has anyone heard back from anyone in terms of joining this lawsuite?

  • Andree Gitchell March 6, 2013

    Did not receive a response to my email inquiry over a year ago. Own TWO 2002 Ford Explorers and would appreciate learning how to participate in this class action suit. I doubt these emails will do it. Both of my vehicles have the now infamous cracks. If this law suit is not settled soon all of us will have disposed of our vehicles ….. Or is this their intent?

  • Deborah Patrick March 8, 2013

    My 2004 Explorer XLT has a crack in the hatch and I contacted Ford 2 years ago about a Recall and was told NO RECALLS on this matter. I now hear alot of rattling in the back and the danger of the glass falling out. How can ford not recall this when they are so many problems with these and the danger it is to be on the road and your glass fall out and cause someone behind you to have a accident. I surely want to be included in on this for we are living on a fixed income with my husband being disable and cannot afford to fix the problem that should not have happened in the first place. Come On now FORD you say you stand by your product then recall them or face alot of people and even maybe lose these customers that may buy another. COUNT ME IN !!!

  • Janine March 8, 2013

    I own a 2002 Ford Explorer with the same problem, how can I be part of the class action?

  • Jim Mathias March 8, 2013

    I have the cracked tailgate panel as well. This is a widespread issue and clearly a design flaw and I’m looking forward to some type of resolution. Please keep me posted.

  • Paul Neto March 11, 2013

    2003 Lincoln Aviator large crack or rear plastic.

  • Bobby Maddox March 12, 2013

    I own a 2002 Ford Explorer that have two vertical cracks in the in the tailgate. Please include me in the lawsuit

  • Trina Brading March 12, 2013

    I have a 2002 Ford Explorer XLT with the same problem of the cracked tailgate. I would like to be included in the class action suit. What needs to be done to take part?

  • Chris March 12, 2013

    I would like to join this class action lawsuit. I have a 2004 Ford Explorer with a cracked liftgate.

  • Rayna March 13, 2013

    I want to paticipate also. Mine cracked about a month ago. I had thought my kids did it some how until my husband noticed other fords with same crack.

  • Nancy March 13, 2013

    Count me in! I noticed the crack about 1 month ago on my 2003 Explorer. I didn’t realize what a problem it was until I came across this website. I thought it was a paint issue. Guess it’s much worse than that and I am not happy!

  • Sally March 13, 2013

    I have a 2002 Explorer and just noticed that crack that must have happened over the weekend somehow. I was not hit at all and the tailgate has a large crack all the way down. I didn’t think to look for any sort of recall or lawsuit until i noticed another explorer in my work parking lot with the same looking crack in the same place mine was. I don’t think it’s just coincidence at this point.

  • Carol March 14, 2013

    I have a 2005 Mountaineer. We have repaired the crack in the tailgate twice and we were told that it will continue to crack. This is getting expensive.

  • James March 14, 2013

    My 2003 Explorer has the famed crack also, imagine that-and FORD does nothing. This IS the LAST FORD I will ever own. Not to mention the faulty rear differential gear housing that has been replaced 3 times – once under warrenty and twice at my cost of over $1,200,00 each time.

  • Hugo Corona March 16, 2013

    Just today i noticed a crack on my 2004 ford explorers tailgate panel, right below the window, that curves around the ford sign and down to the end of the panel. I just so happened to be driving around and saw 3 other ford explorers with the exact same crack and pattern!! This is no coincidence to me anymore! Count me in! How do I get my name on this?

  • Gerald pruitt March 17, 2013

    My 02 explorer just cracked today. All by itself in the same way. I want on the list for the the class action suit too.

  • Raphael March 18, 2013

    Same here. Crack in the lift-gate. How do I participate?

  • Bob March 20, 2013

    The rear window plastic panel on my 2004 Ford Explorer cracked a few years ago. I called Ford and they refused to repair the defect. The dealer said they would do the repair at cost because it had been covered for others. I have held out to get Ford to take the responsibility to fix it. In the mean time I have cut my hand on the cracked plasitc and stopped using the window access. The fact they refuse to acknowledge the defect is criminal.

  • Caitlin March 20, 2013

    I want in on this class action suit, too! Have had my ’03 Explorer XLT for about 5 years and my rear hatch just cracked! I find it absolutely RIDICULOUS that Ford is not fixing this issue. COUNT ME IN!

  • Tina March 21, 2013

    How do I get my name on this class action suit against Ford as well?

  • patti March 21, 2013

    Sign me up.. How do i sign up? My 2003 explore has 2 cracks on the hatch.

  • Jean-Claude Jean March 24, 2013

    I have a crack on that lift gate that causes damage now it wont close ,, I wana be part of this law suit

  • Jean-Claude Jean March 24, 2013

    I have a 2005 Lincoln Aviator I need to know how to get them to fix it.

  • Crystal March 24, 2013

    2004 Explorer, same problem, and the bolt that holds the glass part of the hatch has popped out as well.

  • Lynne March 25, 2013

    This just happened to me last nite. Thanks to a friend forwarded this to me today… I have read a number of different sites/blogs and complaints of the same issues. I have a 2005 Explorer. Not sure if this action suit is still active or not but I would like to be added if able. I can’t believe with the thousands of complaints Ford is not issuing a recall or doing something…shame on you Ford.

  • Nancy March 25, 2013

    I commented 12 days ago that initially, I thought I just had a problem with the paint. Today, I went to get in my truck and had a 6 inch vertical crack through the entire back panel of my lift gate. We’re supposed to try to limit use of the lift gate. Tough when that’s where all the storage space is!!! I want in on this lawsuit!!

  • Diana March 26, 2013

    2004 Ford explorer. also problems with this. Is it too late to get in on this suit? ford says it is not responsible to fix this.

  • JL March 27, 2013

    our 2003 eddie bauer explorer has just cracked. disappointing.

  • Melissa March 27, 2013

    Count me in, 2003 cracked liftgate.

  • Carmen Angelo March 27, 2013

    I’m In 2004 Lincoln Aviator…….74,000 miles

  • Emily Ramirez March 27, 2013

    Why is this a class action? Not a recall?
    I have a 2005 Mercury Mariner cracked.

  • Robert Lachance March 27, 2013

    I would like to join this class action as well. We noticed the crack in the tailgate August of 2012. I asked my Ford Dealer about it and they said it would about $500 to repair it.

  • Karen March 27, 2013

    2005 Ford Explorer Eddie Bauer – same crack appeared- and insurance company said I have to pay the $250 deductible, they will pay around $143. Insurance guy said ‘this is really common on these models, happens all of the time.” The OTHER weird thing -in my work parking lot – same make, model and even COLOR as my car– and THEY have a crack in the same place!

  • Susan March 27, 2013

    How can we join this class action lawsuit. My car had had this happen twice already. Thanks

  • Max March 29, 2013

    My 2005 Eddie Bauer Explorer has developed the same taildate crack defect. I realize that the suit is brought forward on behalf of all of us who purchased new…thanks

  • Bernard Merlo March 30, 2013

    I have a 2003 Aviator, it has a cracked lift gate. Checked 6 other Avaitors over the last couple of weeks. 5 of the 6 had cracked tailgates. How do I get in on the class action suit against Ford?

  • Don DB March 30, 2013

    I have a 2004 Lincoln Aviator ~ the only “defect” is the cracked tailgate. How do I benefit ffrom the class action lawsuit

  • JAN April 1, 2013

    My Ford Explorer tailgate has cracked also with several more lines that look like the beginning of more cracks. How do I get my name on this class action suit against Ford?

  • debbie blizzard April 3, 2013

    I need to know how to get on this. I have a 02 and its cracked… can’t believe ford is not doin anything….

  • Nancy April 3, 2013

    I would also like to participate in this. I own a 2005 Mercury Mountaineer with the same long vertical crack.

  • Christy Banzet April 3, 2013

    Count me in also! I have a 2003 ford Explorer with the same issue. Ive seen many Explorers around town with the cracked lift gates but when I called the Ford dealer here in town, they told me there are no recalls for this issue.

  • Bobby Townsend April 6, 2013

    03 Explorer, cracked around ford emblem on lift gate

  • Tim F. April 7, 2013

    I own a 2003 Explorer that I bought new in September 2003. In February 2012, the rear panel cracked just to the left of the Ford emblem. Ford should be forced to remedy this defect.

  • roger piper April 8, 2013

    how do I get my name on this lawsuit?

  • Brian April 9, 2013

    Same problem on my 2004 Explorer. Is there anything I can do to get it replaced/fixed at this point?

  • Leslie April 9, 2013

    2004 ford explorer with cracked panel also, I want it repaired.

  • Todd April 9, 2013

    Unbelievable! I went to a Ford dealer to fix the burst upper radiator hose in my 2005 Explorer, and happened to mention the crack in the rear door/hatch panel. The body shop guy showed me another car getting an estimate with the exact same crack. It even followed the same line. Ford should pay to have it fixed. How do I join the suit against Ford?

  • Lincoln April 10, 2013

    2003 Lincoln Aviator. Cracked Tailgate.. breaks my heart.

  • Dustin April 11, 2013

    2005 Lincoln Aviator. Crack appeared at about 30,000 miles. Exactly the same as everyone else is describing. I will never consider buying a Ford vehicle, ever. So much for well made American products.

  • Leigh April 12, 2013

    2005 Ford Explorer crack in the hatch panel.

  • Tony Goff April 12, 2013

    We have the same issue as many have described, a crack in the plastic has been rejected by Lincoln as not covered by my warranty. The rear hatch broke at the hand grip point all the way to the glass. The best our local dealership could offer is to patch and paint at our expense only! And the bondo treatment they suggested would not last and we would be faced with the same issue time and time again; according to the mechanic that looked at our issue. Needless to say none of our dealerships have collision repair departments so they would have to refer us to a third party vendor. I am at a loss as to how we should proceed from this point? Please help!

  • Terri April 12, 2013

    Same problem 2003 Explorer. I think we all need to go look at new Ford vehicles and tell them we want to buy but won’t buy a Ford again because of this. If enough dealers start talking to Ford, it will make a difference.

  • Lets Do This April 14, 2013

    I own an 02 Explorer & can’t understand why Ford hasn’t resolved this issue prior to now. It’s 100% obvious that they used a faulty product & should honor their customers complaints.

  • Rick April 15, 2013

    Joining the club of Panel Cracked Tailgate!! Need to be fix asap

  • Robert April 15, 2013

    My 05 Mountaineer has the same problem!!!
    Count me in.

  • David Leon April 16, 2013

    My 2004 Explorer Limited has also succumbed to the defective crack on the tailgate just below the rear window. Even if I get it replaced, estimated at $500 for parts & labor , there’s no guarantee that it would not crack again in the future. It’s a flaw and Ford should recall at once.

  • Larry April 17, 2013

    I have a 2002 Ford Explorer that has the same crack by the ford emblem. I would also like to get in on the class action suit against Ford. Sign me up!!

  • Jennifer April 17, 2013

    Is there still a way to get on this??? It is so frustrating pulling into a parking lot and seeing several other Fords with the exact same crack as mine! Since last week, mine has gotten worse with pieces actually coming loose.

  • JimPoling April 17, 2013

    2002 Mountaineer – Purchased in 2003. Cracked in 2005 – assumed abuse by teenager son. He quickly pointed out several fords with the same problem. Shortly thereafter a second crack (vertical), then a third. Still have the vehicle, afraid to open/close the rear hatch due to cracks.

    Do the right thing FORD . . .Help us out !!!

  • Susan Barney April 17, 2013

    I recently discovered a crack from the rear window to the latch on my 2004 Explorer! Today I found out that this is happening to many vehicles and there is a class action suit regarding this matter. I have cared lovingly for my vehicle and it’s an insult to have this happen out of the blue! How do I join the suit

  • Nimitz April 19, 2013

    I just bought a used 2003 Explorer XLT Sport. It’s a beautiful vehicle. I stumbled across all this mess about about the rear window. My hinges look a little crooked, but there are no cracks in the glass, but I will look at the hinges closer! I don’t think Ford will do anything about this for me because I’m not the original owner, however I sure hope the glass doesn’t fall out. BUMMER!!!

  • David April 19, 2013

    My 2004 Mercury Mountaineer rear panel is cracked by the Mercury logo. Shame on Ford for not fixing these problems. No more Ford products for me.

  • joe CT April 20, 2013

    please add me into this lawsuit too. I have a 2002 Ford Explorer XLT the crack went all the way through on left side of Ford emblem and is 90 percent thru on right side.

    How do I get ford to fix at no charge? it’s just a matter of time before the tailgate window either cracks or falls out there is no support beneath it please somebody reply back to me

  • joe CT April 20, 2013

    please add me into this lawsuit too. I have a 2002 Ford Explorer XLT the crack went all the way through on left side of Ford emblem and is 90 percent thru on right side.

    How do I get ford to fix at no charge? it’s just a matter of time before the tailgate window either cracks or falls out there is no support beneath it please somebody reply back to me. We travel a lot out of state and are one pothole before disaster

  • Stephen Murphy April 20, 2013

    I want my name added to the list, 2003 mercury mountaineer… I thought it was just a fluke until I started noticing other mountaineers with the same problem.

  • mauricio April 22, 2013

    I have the same problem. How do we get in this law suit? Can’t we just make it a recall?

  • Elroy April 23, 2013

    Ditto, 2005 explorer. low mileage. looks showroom new except for that crack in the applique that suddenly appeared this weekend.

  • Ayryn April 25, 2013

    Any new news on this issue. I have a 2005 Aviator and the crack just appeared

  • Bob April 28, 2013

    My 2004 Explorer developed a crack down the center of my tailgate. It has gotten bigger with time. Someone told me of a woman driving down the highway and her tailgate fell off and caused an accident. With all the complaints from people having the exact same problem, how can Ford deny that it is their fault? The government or the Safety Board should step in and force them to make the repairs, and also fix the peeling paint problem!

  • don April 30, 2013

    I have a crack in 2003 explorer I want in. thanks

  • Aaron May 3, 2013

    2003 mountaineer….I was so careful when I saw the crack starting but poof the back panel is ready to fall off

  • Midge Herring May 5, 2013

    I also want help.Ford should be held responsible for their faulty products!!Thank You.

  • Kellie May 6, 2013

    I have the same problem. I can’t believe how many others have this issue and Ford won’t step up? I would like to join the class action suit to get my 2005 Explorer fixed.

  • Nick May 7, 2013

    I have the same problem, cracked right down the middle of the panel. Now moisture is getting in behind the panel and corroding away the latch mechanism so that the “Door Ajar” indicator keeps popping on and off causing the auto door locks engage and disengage while driving. Also causes alarm to trigger in the middle of the night if I lock the doors to the vehicle.

  • rob May 9, 2013

    So Whats the latest on this lawsuit looking to get my crack fixed, will look at the carbon fiber tape from the backside for a short fix.

  • jim May 9, 2013

    I also have a 2002 ford explorer with a cracked rear door and that is why my newer cars are a toyota and a hyundai

  • Ali May 15, 2013

    My 2002 is cracked as well and the glass just shattered this morning in my husbands face. How do we get this taken care of? My kids were in the car and scared to death!

  • jaycee1964 May 15, 2013

    Mine cracked too.. almost every explorer I see has this same crack in the middle of the panel.

  • Danna May 18, 2013

    Same here, and does anybody know of a lawsuit concerning the TRANSMITION! I wish I had gone with the Lemon law. Started at 12,000 miles.

  • Danna May 18, 2013

    add me in! same deal. Gotta love a company when they know and do not care!

  • Anthony Catalano May 19, 2013

    I thought I signed up to participate in the class action, but I didn’t see my comments. I have a 2003 Lincoln Aviator with a cracked liftgate.

  • Robert May 21, 2013

    I have a 2004 that has the same issue. The crack runs top to bottom close to the Ford emblem. The vehicle was purchused new as well. WE NEED HELP.

  • RPMacy May 21, 2013

    I would like some more information on this. I have a 2005 Explorer and it is in great shape except for this. Upsets me very much.

  • Jo May 27, 2013

    We have a 2005 Mountaineer and we just noticed this crack on our tailgate near the Mercury logo that was NOT there before. Does anyone know of a way to get this fixed at no cost? The vehicle is in excellent shape except for this and it’s very aggravating.

  • James 5-27-2013 May 28, 2013

    I have a 2004 Ford Explorer that has the crack by the Ford Emblem on the rear door. Ford refuses to stand by its work and reimburse me in any way for the repairs. I also want to be included in the lawsuit.

  • Steve Facko May 29, 2013

    2005 Mercury Mountaineer – same rear hatch crack at the emblem. Has been there for years. Same vehicle has the common “paint peeling” problem on the roof – and has now growin into a big rust spot. Asked Mercury about both a few years back and they acted like they had never seen the problems – even though you can see the same problems on the same vehicles on the street every day. I want in on the door crack class action and on the defective paint class action if there is one. Shame on Ford (Mercury) for leaving you customers out to dry when it was their engineering & manufacturing processes that caused these defects. PS – I also have a 2002 Ford Escape with the paint pealing off of the lift gate – at least Ford is “consistent” in their manufacturing process.

  • David C, CT May 30, 2013

    I have a 2002 Ford Explorer XLT that I have replaced the panel twice. I would like to join the lawsuit to support the claim that the engineering and design of this part is faulty and should be recalled.

  • Connie June 4, 2013

    I want my name on this class action suit. I have 2004 Explorer. Cracked panel under the logo. The rear window hinges broke! Luckily I was strong enough to hold on to the window so it did not end up on the ground. When vehicle is put into reverse. There are times when I hear a loud bang. Ford dealership in NY said, “Ford knows about the problem, they don’t know how to fix it yet.” Nine years later, we are still waiting for the fix! I will never buy another Ford product again.

  • Chris June 7, 2013

    I want my name on the list, crack just appeared on my explorer.

  • keith jackson June 10, 2013

    I’m in also I would like my name added my 03 explorer xlt is xarack and is cracking more each day!

  • William June 11, 2013

    My 2002 ford explorer has a crack down the panel how can I get in on the lawsuit.

  • Norman Storns June 11, 2013

    I purchased a 2003 Lincoln Aviator from a dealership in 2006…In 2007, the dreaded crack appeared in the liftgate. Please include me in the class action suit.

  • David Pedersen June 11, 2013

    The liftgate on our 2004 Mountaineer started to crack not long after purchasing it and has progressively got worse. I took it to a local body shop for an estimate to get it repaired. The estimate was $1500.00.
    I think it is a design flaw because it can not withstand the impact of closing the liftgate.

  • Adam June 12, 2013

    my dads 2002 explorer xlt rear hatch window EXPLODED today. and now we have to replace it. just another one of fords good ideas.. thanks ford!

  • Angela June 13, 2013

    I would also like to join this lawsuit. My 2004 has been cracked for years.

  • Bernadette M June 14, 2013

    I have a beautiful 2005 Lincoln Aviator and I am so sad to see that same crack on the back hatch. I baby that vehicle and when I took it in for an estimate, they said I would have to replace the entire hatch. If this was known by Ford all along, they need to right their wrong at their expense, not mine! My family is die-hard Ford people, you want to loose out when we come shopping for vehicles?!

  • Bernadette M June 14, 2013

    #337 count me in!

  • Peter Krasucki June 17, 2013

    I bought new aviator replaced original hinges one time already. Now I need to replace it again. Now also have crack in the lower panel of tail gate. Have decided not to buy any more ford vehicles. Buy Mercedes no problems.

  • Graham June 17, 2013

    I have a 2002 with the same crack. I have seen approximately 50 others and each person stated they don’t know how it happened; it just appeared.

  • Richard Schachner June 18, 2013

    I have a 2004 explorer with the same problem. I would like to be part of this settlement.

  • Lee Smith June 19, 2013

    2005 Ford Explorer Eddie Bauer back hatch cracked while sitting in driveway, not being driven. Contacted Ford customer service with no resolution. Please add me to class action law suit against Ford Motor Company.

  • Stephanie June 21, 2013

    I own a 2003 Lincoln Aviator with a cracked liftgate. Please add me to the class action suit.

  • Abel June 22, 2013

    Please add me to this law suit I have a 2002 mercury mountaineer ! With a cracked tail gate !

  • scott r June 24, 2013

    i would also like to participate 04 ford explorer crack on the tail gate. very common and expensive to fix.

  • Wade Burt July 1, 2013

    I have tried to fix mine with a new panel, but it continues to break. This is not cheap.

  • jeff July 3, 2013

    Same here 2004 explorer. Big crack getting bigger. See lots of explorers with same problems. Add me. To list

  • Mildred Smith July 4, 2013

    have 2004 Aviator with cracked hutch- Reported it to Ford corporate 2009 with no resulting action.would like to be in this class action lawsuit.

  • Carl Coats July 4, 2013

    2003 cracked Ford Explorer, would like to be added.

  • Christina D. July 10, 2013

    The panel to my 2003 Explorer cracked some years ago. I went to fix it a t the dealer & we came to an agreement to pay 50/50 but they never mentioned there was a recall. It is now 2013 and it’s broken AGAIN! Please add me to this class action….twice.

  • janeen sewell July 12, 2013

    i call about the cracked tailgate in my 2004 mercury mountaineer a couple years ago and they wanted to charge me to repair it. then I notice other vehicles had the exact same problem and I asked them was that a defect in the manufactured and they responded no. I am very interested in this because I now owned this vehicle and I feel like I should be compensated for this mishap. Please include me in this matter.

  • Deborah July 14, 2013

    I bought my 2003 ford explorer new in 2003,In 2010 is when the cracking that everyone else is talking about right where the Ford emblem is I’m so afraid that the glass is going to break I try not to use the Hatch but sometimes I have to and I’m always scared that the glass is going to break. The cracking has got worse. I want to be part of this law suit.

  • Mireya Hayes July 15, 2013

    We have a 2004 Explorer with the rear panel crack. I have run across many others on the East Coast with the same problem and have even taken a few pictures when possible. Please include us in this action.

  • Gladys Alamo July 15, 2013

    I bouught my Ford in 2005 and every since I noticed that awful crack on every single ford explorer. I was happy and lucky but in a military movement to Texas when picking up my truck and through the inspection I was so mad and dissapointed to notice that my Ford was not special anymore. It cracked from top to bottom and what is worse the claim company just paid me not enough. Please include me in this law suit

  • Will TenBroek July 18, 2013

    My explorer had this happen twice and now the back housing is all rusted out and causing me mayhem!!! constant beep of rear hatch and a replacement hatch (used) is 900!!

  • Richard July 27, 2013

    I recently purchased a 2005 Explorer and just after the last heat wave and then the cool night it cracked at the emblem completely . I would like to be added to this lawsuit if possible. Dealer told me 1000.00 to fix it

  • Richard July 27, 2013

    I recently purchased a 2005 Explorer and just after the last heat wave and then the cool night it cracked at the emblem completely . I would like to be added to this lawsuit if possible. Dealer told me 1000.00 to fix it

  • Amy August 3, 2013

    We have a 2002 Ford Explorer XLT, same crack on the hatch. We would like participate in this action.

  • Sean August 5, 2013

    I have a 2003 aviator. Is this being taken care of by Ford now?

  • Justin Baker August 6, 2013

    2004 Eddie Bauer, just purchased. Crack is completely across.

  • Josh Dillander August 6, 2013

    I just drove 2 hours for a replacement hatch that was the same color but sounds like I might need to keep a look out for a back up.

  • Carlos August 8, 2013

    My 04 Explorer. I been with the cracked rear panel for a few years already

  • Michael August 10, 2013

    2005 Explorer. Got the crack repaired by a local shop. Cracked again in the exact same spot.

  • Michael August 10, 2013

    2005 Explorer. Got the crack repaired by a local shop. Cracked again in the exact same spot.

  • Paul Arras August 13, 2013

    Our 2004 Eddie Bauer Explorer also developed a cracked tailgate.

  • brian August 13, 2013

    2003 lincoln aviator cracked panel what is the process to join this law suit

  • Fred August 13, 2013

    Mine is busted and I’ve seen hundreds also busted

  • Lisa A August 16, 2013

    2005 Lincoln Aviator with cracked lift gatte and busted latch, please add me to the class action suit as well.

  • Barbara August 19, 2013

    Our 2003 Mountaineer has the same flaw. Ford fixed this once and within a year it cracked again. When you call Ford Motor Company they give you the run around. They wouldn’t stand behind the repair. They changed the design of the rear door in 2007. Obviously they knew all about this.

  • Bobbi Corley August 20, 2013

    My back window shattered the other day on my 2002 mountaineer I would like in on this as well

  • shanda horn August 21, 2013

    I noticed 4 months ago my back panel had cracked I couldn’t figure out how it happened then2 months ago I was going down the road and my 2children were with me there age 4 & 5 yrs old and my back glss exploded for no reason causing glass to fly every where and cutting me and my children to be cut and leaving scars please add me to this lawsuit still have no back glass

  • Paul Gardner August 21, 2013

    I have the same problem Cracked rear Bezel I think is what it is called.. I have not had the glass explode yet; but many other problems that Ford refuses to be held accountable for such as the gear shift breaking because of the use of cheap materials for this gear shift lever. I think this will be my last Ford vehicle I ever purchase. I just don’t understand why the American automobile companies can’t understand why Americans are buying foreign vehicles, really take some pride in your product, take a pay cut and put better materials in the vehicles you make!

  • Robert Hallowell August 21, 2013

    Add me. Mine is cracked also.

  • James August 22, 2013

    I have the same problem, I have had it fixed to the tune of 350.00 each time. I have had it done 5 times, I barely use the car it sits mostly. If I put 5 to 6k a year its a lot due to I have a company car. I want my name on the lawsuit.

  • Bryan August 22, 2013

    I have a 2004 ford explorer that has developed the same crack in the tailgate window panel that has been stated in earlier post.

  • william goodlin August 23, 2013

    I have the same issue.Didnt realize how expensive it would be to get replaced so purchased this 2004 ford explorer and has the crack straight down near the emblem. It has caused my sensor to go off inside the liftgate and car was alerting me that “liftgate ajar”.please add me to this list of people…

  • Liz Breuer August 23, 2013

    I have a 2005 with the same situation. Please include me. Thank you.

  • Liz Breuer August 23, 2013

    # 377 – posted earlier but neglected to enter a number.

    I have a 2005 with the same situation. Please include me. Thank you.

  • Charlie August 25, 2013

    I purchased a used 2004 Eddie Bauer edition last year at the end of July. The hatch bezel was not cracked at that time. about 3 months later, I heard it crack on the way to work. I checked on line and there had been a recall on this due to a hinge problem, but there was no outstanding recall for my VIN and the Carfax didn’t indicate that it had been fixed. I plan on trying to contact Ford to see if they can address this issue directly instead of having to go through legal action. The cost to the company would be insignificant compared to the goodwill generated by their fixing it voluntarily.

  • Jim S August 25, 2013

    I have repaired the lift gate three times on my 2003 Exlporer, which I purchased new. The last time by filling the crack with sealer hoping that would allow it to contract and expand without further cracking. It just cracked in a different place. I have contacted Ford numerous times in the past 7 years only to be given the same run around. No more Fords in my driveway.

  • Jim S August 25, 2013

    I have repaired the lift gate three times on my 2003 Exlporer, which I purchased new. The last time by filling the crack with sealer hoping that would allow it to contract and expand without further cracking. It just cracked in a different place. I have contacted Ford numerous times in the past 7 years only to be given the same run around. No more Fords in my driveway.

  • Jim S August 25, 2013

    I have repaired the lift gate three times on my 2003 Exlporer, which I purchased new. The last time by filling the crack with sealer hoping that would allow it to contract and expand without further cracking. It just cracked in a different place. I have contacted Ford numerous times in the past 7 years only to be given the same run around. No more Fords in my driveway.

  • Nancy Oberholtzer August 26, 2013

    I purchased a 2005 Eddie Bauer Explorer and replaced the tailgate in 2011 because it cracked below the window to the Ford logo. Ford would not pay for the repair so I paid over $500 have the tailgate replaced. I turned this complaint in to the PA Attorney General’s office, they contacted Ford Motor Co., and I got a letter back from one of their attorneys that since my car had over 75,000 miles on it and it wasn’t a safety issue, they would not cover the cost. In early August of 2013 I noticed the tailgate cracked at the same place as before. I took it to my dealer who agreed to repair it and not charge me labor. The cost was $291. Ford should have to pay for every repair made on the Explorers tailgates since it was not the owner’s fault that they cracked. This is my second new Explorer. I would like to be included in the class action lawsuit to recover the amount that I paid for repairs.

  • Scott B Robinson August 26, 2013

    2002 Ford explorer had the crack on the back hatch and Today i went to shut the lift window and the whole thing shattered..I’ve taken pictures and contacted the Ford dealer for repairs that I will have to pay up front.please add me to the Law suit

  • H.R. August 26, 2013

    I have the same problem on a 03 Mountaineer, include us if you would.

  • Ellen August 26, 2013

    On my 2004 Mercury Mountaineer the tailgate started cracking within a year. It got steadily worse until it went from the top by the window, down around the left side of the Mercury emblem and to the bottom of the top lift gate. I looked in to repairs $750 + rental car and 10 days in the shop to replace the bottom part and each letter and emblem!
    This past year the hinge on the upper right side broke (I am right handed – if you are left handed, the left side would be affected and you would have a crack on the right side of the emblem). The window fell on my head and I actually saw stars!. The lift gate wouldn’t go up or down and was hanging at an odd angle & was frozen. A trip to the dealership service dept and $150 late the hinge was fixed.
    The service writer was very honest and said Ford has known all along about the defect but after claims started coming in they stopped paying for the repairs (they did at first). And they did finally stop making them this way and started making them with a totally glass lift gate. (not sure of the year they did that).
    He also told us about this class action suit and that is how we became involved and submitted a claim.
    Now, whenever I see a Ford or Mercury with this issue I tell the owner about the class action if I can locate them. I have also left notes on windshields about the class action suit to make them aware.

  • Scott Benedict August 26, 2013

    Rear gate lid in our 2003 Aviator kaputz! big crack bottom to top. What a disappointment!

  • Scott Benedict August 26, 2013

    Rear gate lid in our 2003 Aviator kaputz! big crack bottom to top. What a disappointment!

  • vinny ingrassia August 29, 2013

    Second time 2004 Explorer tailgate cracked the past 3 years and I had to repair. It is now cracked and will remain cracked to death do us part. 160,000 miles and on second engine…..

  • EFREN MAGANA August 30, 2013

    I have the same problem with my 2004 Lincoln Aviator, please add me to the lawsuit.

  • Dexter Nunnally September 1, 2013

    Crack just appeared today on my 2005 Ford Explorer (110,943 mi). I bought the vehicle brand new in ’05 and this flaw was not mentioned. Took it to my dealer and found out it is a common occurrence and no recall. Part is $185, but it must be painted to match the vehicle.

  • Robert Stacks jr. September 2, 2013

    My 2005 Explorer plastic liftgate cracked completely into two pieces after only a year! Ford needs to fix this problem. I notice explorers since mine cracked and a vast majority of the 2004 and 2005 are also cracked. NO MORE fords for ME.

  • A. Ross September 2, 2013

    2003 Mountaineer, panel cracked three or four years ago. Has anyone heard if this case has been settled??

  • Diane Edwards September 6, 2013

    2003 explorer hatch is cracked in two different places the bell keeps going off telling me my liftgate is open! Being a female I honestly have no clue how to totally shut that off!!
    Diane
    Tennessee

  • Diane Edwards September 6, 2013

    #394 forgot I enter the number
    Please add me

  • ivan September 6, 2013

    I have 2002 ford explorer with the same ploblem, big crack on the lifth gate panel

  • Praneel September 6, 2013

    I would like in n this I have a 2005 Lincoln aviator with a cracked tailgate

  • Cherie woods September 7, 2013

    I purchased my explorer in 2009. My tailgate was not cracked. It cracked about 6 months later. I thought someone hit it. I then started to notice most all explorers had this same crack in in one of three different locations on the back tailgate surrounding the ford emblem. I purchased my vehicle from a small dealer in corona ca auto one. At tat time there was no crack visible. Am I eligible for the class action suit. I was not informed about this defect.

  • Gordon Hofer September 8, 2013

    Purchased a 2002 Mercury Mountaineer used. It did NOT have the cracked tailgate problem until a year after we bought it. Estmates to repair it have run between $900 and $1,000.

    We could find NO recall information.

  • Anthony September 8, 2013

    I close back door and window crack when I close it 900.00 to fix

  • Gary Miller September 9, 2013

    My 2004 Eddie Bauer edition’s hatch bezel cracked on the way to work. I checked on line and there had been a lot of others with the same problem. My vehicle has only 76,000 miles on it and is garage kept. Please add me to the lawsuit.

  • Israel Toledo September 9, 2013

    I purchased a 2003 Ford Explorer from JD Byrider and three months into ownership the plastic cover surrounding the Ford emblem cracked. At first, I thought the damage was caused by someone who punched, or leaned hard against the lift gate only to find that this is a recurring problem with other consumers who own the same make and model and extends to other vehicles Ford manufactures. Has there been some kind of resolution to the class action?

  • Arlene Mendez September 10, 2013

    Please add me to the Lawsuit. I have a 2002 Ford Explorer XLT with the plastic cover surrounding the Ford emblem cracked, just recently the alarm goes off as it thinks that the door is ajar. I have to turn off the internal lights and lock the truck manualy. The dealer still has no recall on it. I am getting estimates to replace it, but it may happen again. Very disappointed.

  • ennis thompson September 10, 2013

    Proud owner of a 2004 Lincoln aviator. I have fell victim to the tail crack and would love to be added to this class action suit. I was reading up on repair options and found this page. The not so humorous thing is I am noticing it on almost every explorer, mountaineer aviator I see.

  • Keith L. September 11, 2013

    How do I,can I, still be apart of this class action

  • faith September 11, 2013

    How can I be added to this lawsuit. Have a 2005 mountaineer with a crack at the tail gate door below below the window. This decreases any resale value I may have. Please let me know.

  • Ted Nollan September 11, 2013

    Please let me know how I can be added to this Ford Explorer cracked tailgate lawsuit.

  • Gary Buchanan September 12, 2013

    please add me to the lawsuit. 2005 Aviator with a cracked tailgate

  • Dan Parks September 12, 2013

    please add me to the lawsuit. 2005 Aviator with a cracked tailgate

  • Allan Smiley September 14, 2013

    How can I be added to the Class Action suit for my Ford Explorer cracked tailgate?

  • ryan proctor September 15, 2013

    Please add me to the class action lawsuit also. I have A 2003 LINCOLN Aviator.

  • Dave September 15, 2013

    Please add me, 2002 Ford Explorer 4wd Limited V8, Cracked rear panel.

  • Victoria Nellon September 16, 2013

    I have a 2005 Explorer and the crack appeared out of no where around 2008/2009. Please add me to list.

  • Scott Schweiger September 16, 2013

    Please add me to the list, i have a 2003 Lincioln Aviator that has a crack on the back rear panel!

  • Barbara Shaw September 17, 2013

    Please add me to the list, I have a 2002 Ford Explorer that has a crack on the back rear panel. Also the piece of this panel was broken off from the car wash. It might cause the pressure thru the crack.

  • Lindsay Ducharme September 17, 2013

    I have a 2004 Ford Explorer XLT. I purchased it in 2012 and shortly thereafter noticed the crack going from top to bottom on the liftgate panel to the left of the emblem. Within a matter of months the driver side half broke off and is currently waiting to go into dealership to be repaired. Please include me in this lawsuit.

  • Christopher Lightner September 18, 2013

    05 explorer xlt. I noticed the tiny hair line crack 2 days ago. Last night the temperature dropped and this morning HUGE crack 10 inches in length. I know of many others with the same problem.

  • Lisa September 18, 2013

    I would like to be added to the lawsuit. I have a 2005 Mercury Mountaineer and today a crack appeared on the liftgate from below the glass to down around the emblem.

  • Carl Moyer September 18, 2013

    Please add me to suit I live in PA found large crack to the left of the emblem this morning after sudden drop in temperature overnight.

  • Tammy Rackley September 19, 2013

    Please add me to the lawsuit. I have a 2005 Ford Explorer and a crack appeared today right below the window on the back panel.

  • Ian Piccione September 20, 2013

    I too have a cracked tailgate in my 2004 Explorer XLT. This crack appeared last Fall (2012) and I would like to join this suit.

  • Michael McCleery September 22, 2013

    The plastic on my 2002 Explorer XLS is cracked also.

  • Wojtek Jurkowski September 23, 2013

    I have 2005 Explorer with same problem. Cracked plastic trim on rear liftgate under glass, just on yhe right of ford logo. Count me please.

  • Denise M MCLEOD September 23, 2013

    HOW CAN IJION

  • Ronald September 24, 2013

    My 2002 Ford Explorer Eddie Bauer is in mint condition except for the stupid cracks in the tailgate. Count me in.

  • Denise M MCLEOD September 24, 2013

    my 2005 ford explorer have a crack rear please add me to the list

  • Kevin September 24, 2013

    I have a 2004 xlt, it just cracked to the right of the ford emblem. I was raised in a ford driving family, and we are having thoughts of buying others brands next time. I really hope ford steps up! This explorer has a lot of mechanical problems. Now cosmetic problems too!

  • Henry September 25, 2013

    I have a 2005 Ford Explorer and have had it since 2008. Just this summer 2013, I noticed a crack in the liftgate to the right of the Ford emblem. Please add me to the list

  • Tim Traub September 26, 2013

    I have three cracks in my 2002 Ford Explorer Eddie Bauer that I bought brand new in 2002. These cracks showed up several years ago. Please Add me to the suit.

  • Ray September 26, 2013

    2003 Explorer XLT. Same issue. Please add me to the list.

  • Benjamin Goneberg September 27, 2013

    Bought our 2002 explorer new. after freezing weather found the rear panel cracked. The crack closes in hot weather, and opens in cold. The expansion rate of this material is too large for a body panel.

  • Maressa Williams September 27, 2013

    HI
    just noticed crack in the back as well like everybody else. I worked for them suckers for 10 yrs. and the knew about this and never told me back in 2005 so this has been out since 2002. add me to the law suit.

  • penny wolfe September 27, 2013

    my 2003 ford explorer has developed 3 cracks two of which are at least 2-4 inches long, and growing.

  • Brett Farr September 27, 2013

    Had my 2002 explorer hatch replaced under warranty from the crack. The replacement cracked 3 months later. Add me to the lawsuit also please.

  • Patricia Strickland September 28, 2013

    I have a 2003 Ford Explorer XLT I purchased new and have the same crack in the liftgate to the right of the Ford emblem. Please add me to the list. I certainly hope the courts can force Ford Motor Company to recall these defective & DANGEROUS liftgates BEFORE someone gets killed on the highways when the rear liftgate window falls out!!Thank You!

  • Jared Tate September 29, 2013

    I have a 2004 Explorer XLT with the crack.

  • Janet Burkett September 29, 2013

    I was so proud of my 2004 Ford Explorer because I was one of the few ones without a crack in the back. Be careful what you wish for because the crack started small (from the right of the Ford label down to the bottom) in late August and after a long road-trip this past weekend, now the crack is huge and goes from the bottom, all the way to the top of the lift gate. If it is not too late, please ADD ME TO THE LAWSUIT.

  • Sal Bonetello September 30, 2013

    Add me too the list of “crack of shame” law suit; 2002 Explorer :(

  • Obara Wade September 30, 2013

    Add me to the list of consumers adversely impacted by the Cracked Tailgate problem on Ford Explorers. I have a craked tailgate on my 2005 Ford Explorer.

  • Gregory RIvas October 1, 2013

    I had the car in New Mexico where moisture is obiviously lower for most of its life, 100k miles. After moving to Sacramento for a year, I am now experiencing the cracked tailgate. Coincidence? I think not. Also, where is the lawsuit for faulty transmissions? At 95K, had to perform a complete overhaul resulting in $4k worth of repairs. Just say no to products made by Ford. I have now added an expletive to my vernacular, FoMoCo!

  • Anthony Bledsoe October 1, 2013

    Add me to the list as my 2002 Explorer Eddie Bauer Edition lift gate is cracked as described above.

  • Randall F. Matheny October 2, 2013

    Liftgate cracked on 2005 Explorer Sport. Visited my Ford dealer when first happened and was brushed off by service, saying that it was a common problem but Ford issued no recall. Just found this site, the first I have heard of the class action suit. Ford keeps secrets well.

  • Pam Higginbotham October 3, 2013

    2005 Mountaineer liftgate crack. Please add me to class action lawsuit

  • Jeff Mott October 5, 2013

    My 2003 Ford Explorer XLS developed the same crack in the back door near the emblem. Please add me to the the list.

  • shelley moore October 7, 2013

    2004 ford explorer xlt yuup crack by the ford emblem! add me to the list

  • Tyler October 8, 2013

    2004 Lincoln Aviator crack by emblem. Please add me to the list.

  • karen taylor October 8, 2013

    woke up to find the back panel on my ford explorer 2005 is cracked!! add me to your list. It is unsightly and i am worried about water getting in the crack and causing further damage to the interior of the panel.

  • Jared Wilson October 8, 2013

    Purchased my 2004 Ford Explorer about a year ago, didn’t know that these cracked often at the time so spent several hundred dollars fixing the applique panel crack that it already had only to have it crack again. Please fix this, I love this car but am disappointed in Ford not wanting to help us out.

  • Laurie Grenier October 10, 2013

    I just noticed a large crack on my 2004 Eddie Bauer Explorer. Please add me to the list. Not happy.

  • Brian Boedeker October 10, 2013

    I also just noticed the same type crack in my 2005 Ford Explorer. Come on Ford!! There is obviously a manufacturing defect with ALL these vehicles.

  • michael smith October 10, 2013

    my 2002 mountaineer has a rear cracked hatch panel.

  • Todd Ratner October 11, 2013

    2004 Explorer – cracked panel

  • Michael Giambrone October 11, 2013

    2004 Crack became so bad that the panel has actually fallen off! I refused to pay to have something replaced that was obviously defective

  • H. Marshall Craig,Jr October 11, 2013

    2002 Ford Explorer bought new. Crack continues to worsen. Abra estimated $463.44 to replace defective panel on liftgate.

  • Raheem Oneal October 11, 2013

    Tailgate panel cracked and completely fell off I refuse to pay for a defective part…Please add me thanks…..

  • Nick Goulas October 12, 2013

    Found my liftgate cracked this morning. 2005 Ford Explorer XLT 4WD. Can’t believe that there is no recall for this widespread defect. Add me to the list. Thanks!

  • lars October 12, 2013

    always wondered why everytime i went by another explorer i saw the same issue but never a recall. i bought my 2004 explorer brand new from dealer never got a call on this crack add me to the list.thank you.

  • John Vernam October 14, 2013

    Same as the rest. Just had a crack appear on my 2002 one morning for no reason. Well apparently a design reason.

  • Darcy October 17, 2013

    I have a cracked lift gate on my Ford Explorer

  • Bryce Powell October 18, 2013

    2003 Explorer 100th Anniversary Edition. Cracked tailgate panel. #Depreciation

  • Francis T Cunningham October 18, 2013

    2002 Ford Explorer I’ve had the crack for a year or so and the window just exploded on me last week.

  • Lilly McCoy October 19, 2013

    This is my 4th explorer the back lift has a split
    now. It is a 2004 explorer I’ve had no accidents. I’ve seen so many explorers with the split in the same area. Can we get a recall to have this repaired?

  • Roy Sedge October 20, 2013

    Have Ford Explorer with multi split back lift. Please add or advise me concerning lawsuit.

  • Kim October 20, 2013

    2003 Ford Explorer with cracked liftgate

  • Scott Robinson October 22, 2013

    My 2003 Ford Explorer has had the cracked liftgate for about a year. I took it to Ford three times and was told it was not covered. On 09/01/13 the back window just exploded on me driving down the highway. went right to the Ford dealer and got the run around, was told the lift gate crack would not cause the window to just fall out.
    I had to pay 1254.10 to get the window and panel fixed. Lucky for me USAA covered most of it.

  • Suzie Mize October 22, 2013

    Please add me -2004 Explorer – tailgate cracked last week!!!!!

  • #466 Suzie Mize October 22, 2013

    Forgot to add number

  • Dave C. October 23, 2013

    Discovered cracked back panel on my 2004 Explorer about 2 months ago, and now we see them all over!
    So slimy of Ford. Why can’t they just do the right thing and fix them??? Instead they have to be sued. Nice.

  • Tara S October 23, 2013

    04 Mercury Mountaineer – Tailgate panel cracked about a month ago. In addition the locking assembly beneath the crack is faulty, causing the window to fly open randomly. Any word on this status of the lawsuit?

  • Sean Flinn October 23, 2013

    add to the list – 03 Explorer

  • Mick Speciale October 23, 2013

    I have a 2002 Ford Explorer Eddie Bauer and this is the second time the back panel has cracked. This time it is in two places. I have stopped behind several Explorers while waiting at lights and I would estimate 75% of them have a cracked rear panel. Bad defect, easy fix, Ford should pay!

  • Roger Greathead October 25, 2013

    Have a 2003 Ford Explorer solid crack just appeared next to Ford oval across panel below glass – temp just hit freezing over the last few nights in WI – definitely not been hit in an accident – please add me to the lawsuit

  • Elizabeth Miller October 27, 2013

    2003 Aviator with cracked panel on rear hatch…now what?

  • Sheryl Campbell October 28, 2013

    My ford explorer, 2005, is also cracked. Add me to the lawsuit.

  • Rene Bautista October 30, 2013

    2003 Ford Explorer with cracked lift gate panel.

  • AMBER REED October 31, 2013

    My 2004 Ford Explorer has cracked. Please add me to lawsuit!

  • Raynera Griffy-Hundl November 1, 2013

    I have a 2003 Lincoln Aviator. I have a cracked life gate also. Please add me to lawsuit.

  • paul ryan November 2, 2013

    Original owner of2004 mountaineer with cracked tailgate for last 7 years please add me to lawsuit

  • MARIE November 2, 2013

    My 2002 Ford Explorer XLT has cracked. Please add me to lawsuit!

  • MARIE November 2, 2013

    i failed to number myself. #479

  • susan jones November 2, 2013

    My Ford Explorer has just shown crack. Please add my name to lawsuit.

  • Alexander Moya November 3, 2013

    Original owner of a 2004 Lincoln Aviator with a cracked tailgate. I had the tailgate replaced once and of course it cracked again after the first cold night.

  • dale crites November 3, 2013

    I have 2004 explorer eddie bauer tailgate cracked a couple of years ago. Paid ford dealer to replace. It just cracked again in october. please add me to to list of disgruntled and disappointed buyers.#483

  • Jeffrey dolph November 4, 2013

    My wife and I own a 2005 explorer which has developed the crack in the liftgate like every other explorer, in these model years, I see on the road. Never been in an accident, came out to go to work one day, and there it was. Please add me to the list#484

  • Tab November 4, 2013

    Original owner 2003 EB Explorer. Told by dealer they “don’t know how this happens but see a lot of it” suggested I caulk it. Add me to the list.

  • Jeffrey B. Marshfiel November 4, 2013

    I have a 2003 Mercury Mountaineer that now has a cracked tailgate.Prior to purchasing this SUV I used to lease from Ford. I once leased a 2003 Ford Explorer from Ford which when I shut the back the tailgate it cracked.At that time Ford held me responsible for part of the repair. Please ad me to your lawsuit

  • Tracy Manning November 4, 2013

    I have a 2005 Ford Explorer XLT. The rear tailgate just applique just cracked . I had to get it fixed through my insurance company as body damage. Ford wants $170 for the part then cost another $200 to paint to match. Only to have this recurring problem.Plastic parts on high dollar vehicles. How do these engineer get paid to create such crap? And such a statement for Ford quality. No wonder the older cars/trucks last 30-50 years. Sign me up. Ford should be responsible for creating or using crap material.

  • Tracy Manning November 4, 2013

    I failed to number myself #487

  • Anthony Catalano November 4, 2013

    ThoughtI was listed. If not add me to the list.

  • Teresa November 4, 2013

    #490 I noticed the crack on the rear panel this morning though I suspect it has been there for a while as it is quite long and wide. I called over to Ford this morning to make an appointment to look at the car, the service person couldn’t quite comprehend what I was describing and said he never heard of such an issue with the Explorer and told me to bring the car in. My husband called to let me know a co-worker with a 2005 Ford Explorer has the same exact problem, a few internet searches later and I now know this is a reoccurring issue for the Explorer. I couldn’t believe there wasn’t a recall for this.
    I called Ford Service back to see what the cost would be to fix, now that I could verbalize exactly what the issue was and I was told it would cost $165 for the panel/part, $250 for paint and labor and $30 for the Ford emblem (the audacity to charge for the emblem!). Please add me to the list.

  • Felicia Hatch November 4, 2013

    #491 I have a 2002 Ford Explorer. Tail gate cracked and I had it replaced. The new replaced part has now come loose and is about to fall off. Please add me to the list.

  • brandy tucker November 5, 2013

    i went out oct 20 of 2013 and seen some damage to my back window and when i shut my back glass the window shattered out what can i do about it . it is a 2005 explorer didn’t see in time please add me to the law suite

  • Mary Jean Lantz November 5, 2013

    I have a 2004 Aviator and would like to be added to the class action lawsuit. I have called Ford and Lincoln and they said they can do not anything about it unless the car is still under warranty. I explained to them that I have seen a number of Aviators and Explorers with the same problem, but they just don’t care. We bought this car new and we have kept it in very good condition, but to replace the panel would cost over $500.00 and my husband said it will probably crack again because it is the same panel. #493

  • Justin Lamb November 5, 2013

    Please add me to the list. I have a 2004 Ford Explorer and on November 2nd 2013 I noticed a crack to the left of the Ford oval in the back panel. Vehicle is clean, taken care of very well and currently has 98,000 miles.

    • Doris Williams December 28, 2013

      I own a ford explorer 2002 bought it new but I notice last month in Nov , there was a crack right under the
      Window in the tailgate it broke straight through is it to late to get in on the suit please respond.

  • Mark WOlfe November 5, 2013

    thought i was on this list already..So annoyed that this is going on.. Every Ford explorer I see on the road has this issue..

  • Mark WOlfe November 5, 2013

    #495 Mark Wolfe
    I have bought ford my whole life.. I constantly get recall notices in on my Ford Trucks and I can believe that this issue is still going on .. Add me too..

  • Bill Cook November 5, 2013

    I have a 2004 Ford explorer XLT, which has a cracked tailgate also. It showed up about a year ago.

  • Jason Smith November 7, 2013

    Same thing on my 2004 Eddie Bauer. Same spot, to the left of the silly tag. Other then that my truck is immaculate. It bugs me everytime I have to see it. Oh yeah anyone have the issue with the back hatch glass hinges wearing out yet? $310 to have those replaced and even the dealership said “Its a crappy design and they used a really soft metal”. Gotta love it. Please add me to the list.

  • Tina Rexrode November 7, 2013

    2005 Ford Explorer with cracked tailgate to the left of the emblem, happened approximately 10 months ago. Please add me to the list!

  • Kristin Mascetta November 7, 2013

    I’ve seen a lot of Explorers with the cracked tailgate and thought maybe it was from closing it too hard. Well, I never use it at all and came out this morning to find that it was cracked anyway. I am irritated to say the least and from what I’ve read there is no point in getting it fixed because it will just crack again. Add me to the list #500.

  • Todd Hoover November 7, 2013

    I was surprised to see that my 2005 Mercury Mountaineer was not the only vehicle with a crack that appeared overnight. (right side of the emblem) Add me to the list!

  • jason b November 7, 2013

    2002 mountaineer….same as everyone on here,,,i’ve noticed just about everyone who drives an explorer or mountaineer that their plastic piece is cracked or missing all together

  • Derrick O November 7, 2013

    Yes, this just happened to my 2003 Aviator. Very disappointing!!! I take pride in my vehicles and was surprised to find this crack. I hope Ford/Lincold decides to repair this issue.

  • Karen Delph November 8, 2013

    My 2004 Ford Explorer’s tail gate panel cracked. Tried to see how much it would cost to fix and it was very expensive. I glad to hear that there is a problem with these tailgates.

  • Tom Mavity November 8, 2013

    I bought my 03 Explorer XLT new. Mine cracked in 2009 but never thought I could do anything about it. Till now. Add me to your list please.

  • Jackie Peterson November 12, 2013

    We bought our 2003 Ford Explorer in 2002 & it cracked. We had that fixed/replaced & now this one has also cracked! Please add me to your list.

  • Steven Decker November 13, 2013

    2002 Ford Explorer same crack on right hand side of ford logo ill take #507 please

  • Brenda November 13, 2013

    Please add me to the Ford Cracked Tailgate Class Action Lawsuit. I have a 2004 Explorer and have kept it in excellent condition and my tailgate cracked. I’m so upset about this.

  • Pedro J. Martinez November 14, 2013

    My 2003 Ford Explorer has developed a crack right in the center of the trunk lid. I noticed a month ago and found out that the dealer will charge me for fixing. This is a manufacturer’s flaw and I refuse to pay for correcting the problem.

  • d. sellinger November 15, 2013

    Mine just cracked and I’m not happy

  • Julie Campbell November 16, 2013

    #510 – I own a 2004 Eddie Bauer Ford Explorer, my rear panel of the liftgate also cracked just to the side of the Ford Emblem in 2008. We had a warm day and an very cold night, the next morning I noticed my liftgate was cracked. I contacted the Dealer and they told me that they had never heard of this problem happening with any other explorer, which I knew was a lie. I know the owner of an Auto Wrecking Yard who told me that the same Ford Dealrship calls there all the time to get new back panels that aren’t yet cracked. I look at the Explorers going down the road and over 1/2 of them that I see have the exact same crack. This is a manufacturer flaw and Ford should fix it. If not the next vehicle I will buy (WON’T BE A FORD)

  • Joshua November 16, 2013

    Our 2003 ford explorer just cracked this week. I just noticed it today and my wife ago drives it said she saw it two days ago when she left work. We have been having some wild temperatures this week so I am pretty sure their assessment of the cause is correct.

  • Richard November 16, 2013

    Own a 2005 mountaineer. Saw all the explorers and mountaineers
    With the cracked tailgate and thought wow we are lucky
    Ours is not like that. Guess what – we now have a cracked tailgate !!
    Add us to the list.

  • James Witt November 17, 2013

    Mine cracked after 5 years.

  • Billie Terry November 19, 2013

    After the tailgate cracked the 2nd time on 2002 Ford Explorer, I called Ford and was told it was not an issue. I see too many Explorers with the same problem

  • William November 19, 2013

    My tailgate cracked a couple of years ago and I always believed it to be a defect. I used to see other aviators with the same issue. I’m glad to see that this is now surfacing.

  • R Tirey November 19, 2013

    I have a 2003 Ford Explorer XLT and like everybody else my tailgate cracked about a year ago. This is my 4th and last Explorer want a vehicle that the company stands behind. Add me to the Lawsuit!

  • Tracy Kenney November 21, 2013

    I have a 2005 Mercury Mountaineer which also has a crack down the right side of the emblem on the back panel. Took it to our Ford dealer and he said he didn’t know anything about other people complaining about that sort of thing. Suggested I take it to a local repair shop to have it fixed as they could not fix it. Also said he didn’t know anything about the class action law suit against Ford on this matter. Not a happy camper!

  • Tracy Kenney November 21, 2013

    oops forgot to number. I am #518

  • Kevin S November 22, 2013

    I never noticed how many of these were like this until mine cracked last month. Please add me to the list! I guess I am 519 or so….Ugh. Is anything happening with this suit?

  • Scott Kearney November 23, 2013

    #521 Cracked several years ago.

  • Diane D November 23, 2013

    My 2003 Mountaineer cracked around 2007. Looks very bad.

  • Tom Dzmura November 23, 2013

    I purchased an immaculate 2005 Eddie Bauer Explorer with 60000 gentle miles – always garage kept, and pristine. Not a garage – I store it outside, and after the first few cold nights this fall, CRACK – my rear liftgate panel has large crack all the way down the panel just to the right of the Ford logo. As a longtime ford owner / driver, and having worked as a consultant to Ford many years ago – my experience with them has always been good – but when I called the Ford customer complaint line today (800-932-3673) the nice woman on the phone told me they have no recall for this problem – BUT that she would log my info and should I have it repaired (which I certainly will) I should save my receipts. If done by a Ford Dealership, there’s no need to have details about the repair other than the dealer receipt – but if done by a 3rd party – I must have my VIN on the receipt, AND a detailed breakdown of the parts and labor charges for reimbursement – should Ford decide to do a recall on this issue. Please add me to the Class Action – so that hopefully they’ll either make this right, or have to take care of it as a result of the lawsuit.

  • Loren korth November 24, 2013

    We own a 2003 XLT love the car! This is my 2nd Explorer, wow what a surprise to here this! I just got an estimate to fix this problem and its
    About $600.00. Not a allot of money but from what it sounds like from other owners it may happen again!
    FORD what does this say about the products you sell!

  • Karmela Barron November 25, 2013

    I bought my 2005 Ford Explorer brand new from the Ford dealership and my tailgate is cracked around 2008.

  • archie johnson November 26, 2013

    I have a 03 Eddie Bauer explorer, and the tail gate has a double crack right on the sides of the ford emblem, it’s there anything being done about this?

  • beth stanley November 26, 2013

    2003 Explorer. Two cracks on tailgate.

  • Andrew Stalnecker November 26, 2013

    Wanted an update on the Ford Cracked Tailgate Class Action Lawsuit

  • Brad Stidham November 26, 2013

    I have 2004 Ford Explorer Eddie bauer Edition. Tailgate has huge crack in it as well.

  • #530Josh Hill November 28, 2013

    2003 ford explorer xlt. Amazing! This crack actually just happened toe last night in 23 degree weather!

  • MJ November 29, 2013

    Mine just cracked on Wednesday. Will Ford fix at no cost?

  • Josh Herron December 1, 2013

    Mine just cracked today…

  • Carlos Galvis December 2, 2013

    2004 Ford Explorer XLT. I have 3 cracks on the tailgate panel.

  • Tricia Alvarez December 3, 2013

    I purchased a 2002 Ford Explorer brand new. My tailgate cracked two years ago. took it to Sawgrass Ford in Sunrise, FL and they would not replace it without me paying for it. I would like to join this class action if not to late.

  • Anthony Washington December 3, 2013

    My 2004 Eddie Bauer cracked a couple years ago. I want to be added to this class.

  • ricardo ronquillo December 3, 2013

    had mine fixed at dealer but cracked again

  • John Maggard December 4, 2013

    Please add me to the class.

  • Alan Lenderman December 5, 2013

    Add me. Mine split so bad that half the panel fell off in the carwash.

  • Jason Finlinson December 5, 2013

    Please add me to the list. Thank you!

  • Melissa Shelley December 6, 2013

    Please add me to the list. Mine also cracked and Ford takes no ownership for the problem.

  • Gordon Meyer December 16, 2013

    Please add me to the list. Thank-You!

  • Gordon Meyer December 16, 2013

    Please add me to the list. As Ford wants no part of this.

  • mary December 20, 2013

    I am taking mine (‘ 02 explorer with less than 50,000 miles) to a dealer next month to see if they will fix it. If not add me to this also.

  • Ken Mullins December 20, 2013

    Our 2002 explorer same crack add me also please.

  • Georgia Charpentier December 21, 2013

    2003 Ford Explorer – Back panel just cracked. Amazing how many I noticed in the last few days since the crack appeared in mine. Haven’t followed up yet but did go to the site that was mentioned about half way through the posts. It’s http://www.frankandbianco.com/lawyer-attorney-1780007.html. Good luck to us all.

  • Primo December 22, 2013

    I have a Ford Explorer Eddie Bauer 2004. The tailgate has 3 cracks. I do believe this is a manufacturer’s defect. Please get me on this lawsuit!!!!

    I also have other issues and defects with my explorer. It’s incredible that I have such a junky car and am stuck with it! :-(

    HELP! Thanks!

    Jo

  • Jim C. December 22, 2013

    2003 Explorer XLT. Cracked tailgate from window straight passed the Ford emblem. I want to be in the CLASS ACTION LAWSUIT. sign me up.

  • Victoria Chalmers December 25, 2013

    My 04 explorer tailgate cracked few days ago. Sign me up!

  • Anonymous December 26, 2013

    My 2004 Lincoln Aviator has had this problem for a couple of years now. I would like to join this class-action lawsuit. How do I join?

  • Chris O. December 26, 2013

    Mine has been cracked for a year. 2004 XLT Explorer. I would like to be added.

  • Kendall Miller December 27, 2013

    My 2005 Aviator has cracked please add me to your list.

  • Phil December 28, 2013

    I have a 2007 Mountaineer no crack in the tail gate yet, but the hinges for the glass crumbled and the glass fell off the hinges when my wife popped the glass hatch open by accident. The hinges appear to be made of pot mettle and new hinges are $51.00 each. Every make of vehicle seems to have an issue of some sort but to continue making a defective part for so many years demonstrates a lack of concern for the customer and product quality.

  • Nicole Conway December 29, 2013

    2004 Mountaineer with cracked hatch and because of the water that got in the hatch does not shut all the way where the crack is. The bolts to the synch have rotted. Please help. How do I add my name to this?

  • Tye Lewis December 29, 2013

    My 2002 Mountaineer rear hatch has now broken a second time. I concur with so many other posters who have had the problem or have seen several vehicles so affected.

    Add me to the list. Ford should stand behind their products.

  • Doris Williams December 30, 2013

    My 2002 Ford Explorer tailgate cracked straight down under the window please include me in the suit

  • willie pastucha December 31, 2013

    I have a 2004 ford explorer with 50,000 miles my rear panel cracked 3 years ago, haven’t replaced it because
    I don’t want to spend the money on something I didn’t break. Ford needs to admit they are at fault, for a defective
    product and give a free replacement. trying to hide the truth is not going to make the problem go away. So sad
    ford cant back up the products they sell. No more FORDS for me.

  • Roger Smith January 6, 2014

    My 2002 Ford Explorer suffered the cracked panel problem in Fall 2013. I wish to be counted among those listed in this class action.

  • Beth Romig January 9, 2014

    I want to participate also. I own a 2004 Mercury Mountianeer and this just happened on Tuesday when the plar vortex hit.

  • Beth Romig January 9, 2014

    I have a cracked panel right underneath the window on the back hatch!
    PLEASE include me in the lawsuit!!!

  • Chris Barnes January 10, 2014

    2004 Explorer in meant condition…today I noticed the crack…now I’m just pissed!

  • M.J.T. January 12, 2014

    My 2003 Mercury Mountaineer now has this crack under the window and to the right of the logo. Saturday night in the driveway it was fine, Sunday morning, still sitting in the driveway, it’s cracked. This is a defect that needs to be addressed! Ford is shirking their responsibility – obviously they knew about this. Shame on them – no corporate conscience. I want to be part of this lawsuit.

  • Kristina January 13, 2014

    Can I still join the class action lawsuit? 2002 exploder!!!! Cracked tailgate and exploding glass has me painfully searching for glass slivers in my hands. Please add me.

  • BRUCE January 13, 2014

    I just stumbled across this lawsuit …. How do I get included in this action ?
    I am now on my third panel on the back of my 2003 explorer (the original, the first replacement , and now the second replacement as of a 2 months ago / 11-2013). They seem to last about 5 years for me and seem to fail/crack when the tempature drops below 35 degree’s. When I did the first replacement , I checked for a recall or a class action suit and at the time (2-2008) there was nothing in effect. Please let me know if there is still a chance of getting in on this suit. Thanks

  • Ellis Cambre January 15, 2014

    very low miles on suv…same crack i see on many 05′s like mine very light use cannot understand WHY Ford would not make good on an obvious design / materials flaw…very bad customer relations. DEALERS are helpless .

  • Peter Cohen January 20, 2014

    My 2002 Ford Explorer has the common cracked tailgate finish panel below the rear hatch glass. I was given the run-a-round from the local Ford Dealers and even pressed into wasting my time with their efforts to get more income for the body repair shop.

  • Tom McCray January 20, 2014

    I have this cracked rear panel to the right of my Ford logo too. Just noticed it yesterday on my 2005 Ford Explorer with 78000 miles. If there is a class action, count me in. This is unacceptable.

  • RB January 20, 2014

    My 2003 Ford Explorer liftgate cracked also! I would like more info!!

  • jeff oriend January 22, 2014

    i have the same issue i would like my name added to the list on the law suite,9335 fleming grant rd micco,fl 32976

  • Raik Stolle January 23, 2014

    Searching the web for some other fix, I just stumbled across this lawsuit. Same issue – 2002 Ford Explorer with 2 cracks in the tail gate panel. If there is a chance to join – count me in.

  • Richard K. January 24, 2014

    My 2002 Mercury Mountaineer lift gate just cracked. I just signed on to this site in the hopes something might be done to repair it due to this possible manufacturers defect.

  • Vicky Banaga January 29, 2014

    Darn it. I knew it. I purchased my 2005 Explorer in November of 2011 and called Ford to report it because I had seen several with same issue. I was assured by Ford that they were not aware of an issue with this, and they had not gotten any reports or recalls on it. It makes me mad that they lied about it. They even sent me something in the mail thanking them for contacting them and reporting issue.

  • MIKE January 29, 2014

    i dont know if this is proper but here is the contact information for ford motor company.
    i am thinking maybe if everyone calls them they will do something.
    i dont know how ofter people visit this site. but if we launch a phone bomb, maybe we will get
    some results.

    Ford and Mercury United States

    1-800-392-3673

    1-800-232-5952 (TDD for the Hearing Impaired)

    Monday-Friday, 8:00 a.m.- 8:00 p.m. Eastern Time

    Saturday, 9:00 a.m.- 5:30 p.m. Eastern Time

    if everyone that want to Participate lets decide on a date and make it happen.
    thank in advance to all involved.

    • Tracie 18-25......wellFaulkner January 30, 2014

      I have always noticed that other cars of this model had this crack in it and questioned individuals about it. Wouldn’t you know, I developed a crack in mine overnight. Very upset! I most certainly want in..

  • MIKE February 1, 2014

    Ford Cracked Tailgate Consumer Action

    On June 15, 2011, MURRAY, FRANK & SAILER LLP filed a class action complaint, in the United States District Court for the Northern District of California, on behalf of a proposed nationwide class of consumers of certain Ford SUVs that have experienced damage, in the form of a large crack, to the tailgate of their vehicles. An image of the sample crack is set forth in the picture below:

    The affected vehicles include model 2002 through model 2005 Ford Explorers and Mercury Mountaineers, and model 2003 through model 2005 Lincoln Aviators.

    The complaint alleges that although Ford knew about the cracked tailgate issue in early-2002, Ford continued to sell the affected vehicles and systematically refused to repair or replace the damaged tailgates both inside and outside of the warranty period.

    Click here for the complaint

    If you own or owned a model 2002 through model 2005 Ford Explorer or Mercury Mountaineer, or model 2003 through model 2005 Lincoln Aviator, and experienced damage from a cracked tailgate, please contact us to discuss the matter.

    Contact:
    FRANK & BIANCO LLP
    Bridget V. Hamill
    (800) 497-8076
    (212) 682-1818
    investigations@frankandbianco.com
    http://www.frankandbianco.com

    • Lisa Yendrek Merryman May 13, 2014

      My son has a 2003 Ford Explorer – 2 cracks in tailgate. Wasn’t that way when we purchased, or wouldn’t have obviously. Please include us in this class action suit.

  • RICHARD February 1, 2014

    FORD WANTS US THE PAY FOR THE REPLACEMENT PART AND FIND SOMEONE OR DO THE REPAIR OURSELVES. AFTER I PAID THOUSANDS FOR A FORD, ONE WOULD THINK WITH ALL THE REPORTED PROBLEMS FORD WOULD TRY TO SAVE FACE. HERE IS WHAT SOMEONE FOUND AS A PRICE FOR A REPLACEMENT PART.

    [ 2 ] BODY HARDWARE / LIFT GATE / GLASS / Applique
    applique 2002-05
    PARTS: Part included with glass with applique.
    MSRP Core ? Online Price
    $174.98 $0.00 $130.80

  • Janice M. Jones February 2, 2014

    I purchased my 2004 Ford Explorer Eddie Bauer brand new. Never had any collisions to the back of my truck, just noticed my tailgate is also cracked. I’m hoping we are all part of the class action since. I live in St. Louis and will contact my dealership tomorrow, I will give an update.

  • Rex Caldwell February 3, 2014

    How do I get my name on the law suit. My 2004 explorer has a crack in the back hatch beside the Ford logo

  • kelly craig February 4, 2014

    I am also interested in this lawsuit as we have a crack on our 2005 Ford Explorer by the Ford logo also!

  • Sal February 6, 2014

    Have a 2003 Ford Explorer and a 2005 Lincoln Aviator. Bought both new, and BOTH have cracked tailgates.
    I would like to join class action against Ford. How do I do so?

  • Keith G. Maher February 9, 2014

    Purchased 2005 Explorer in 2006 from Ford dealer. Crack appeared two days ago on the right side of ford emblem,for no reason.Did research on this part and found this article about this defect. Please submit my name for this suit

  • Jesse snyder February 9, 2014

    I would like to be added to the suit my 2004 is cracke

  • Donna Barton February 11, 2014

    We have an 02 mountaineer that has the rear panel cracked for quite sometime now. We also noticed many other cars with similar problem. We decided to look at info online concerning ford issues because within the last few months the rear panel is completely rusting through. This car is garaged and only has 129000 miles on it. Obviously, both of these problems are issues that need to be resolved by ford motor co. Please add my name to any lawsuit regarding both of these issues. Certainly makes you reconsider future automobile purchases when a company does not stand behind their product when issues are obvious FLAWS!!!

  • John February 13, 2014

    This cracked appeared on my Merc driving back from Kentucky last week when it was very cold. My local Ford Dealer’s service manager acted surprised saying they’ve never seen the crack problem, and that I probably shut the glass trunk too hard. However, I since found by my own research there is a recall on the lift glass hinges where Ford will replace them, but not the crack they are obviously associating with the hinge problem. Now that I’m aware, EVERY early 2000′s mountaineer/explorer I see has this EXACT same crack. By the way, I’ve never used the glass hatch… I only open by the entire lift gate. In the whole vehicle design scheme, this defect is small potatoes compared to Ford’s potential customer loss. It’s a small piece of plastic for Ford to replace… but the defect is not normal (like a wigethooojit inside a black box that no one ever sees); every boy, girl, man, woman, and grandmother can easily see and feel bad about this cracking. So yes, how do I get put on this list? I want Ford to correct this problem and provide a free fix to it’s customers. I own too much Ford preferred stock not to help avoid seeing something as little as this hinder future profits!

  • Gwen February 13, 2014

    I would also like to be added to this class action lawsuit as I noticed a crack last night in the liftgate panel of my 2005 Eddie Bauer Ford Explorer, located from top to bottom, just left of the Ford emblem.

  • Robert Sage February 14, 2014

    Just got my crack on a 2003 Ford Explorer last week, was researching fixes and found this. Please add me to the lawsuit.

  • Michael Lowe February 15, 2014

    I would like to get on the class action list. We have a 2004 Explorer Eddie Bauer that has had two replaced and needs another soon. What a pain.

    thanks,

    Michael

  • Frank Santana February 17, 2014

    I have the same problem, the crack on the lift gate panel, on my 2005 Ford Explorer. How can I become part of this class action suit.

  • Robbin Parham February 19, 2014

    Hello, I really need to be added to this lawsuit against ford. I just purchased a 2003 mercury mountaineer and a day after purchase, I experienced a burning rubber smell. The dealer said it was a something that spilled from a cupler, and he wiped something down and their wasnt really a leak. Not really a leak, means there is a leak. Now three days after this a crack has happened in on the hatch, just like every one else. We should not have to fix a problem, that everyone os having. That is impossible. Please add my nane amongst many others. The economy is already hard enough without these unstoppable problems.

  • Valerie McCoy February 20, 2014

    I would like to be added to the list for the class action suit. My 05 Explorer has the same issue with the crack in the tailgate. I have also had to replace the hinges in the glass twice and it still leaks water. Ford needs to fix it!

  • Janice M. Jones February 20, 2014

    I am doing an update to my recent post. I asked my Ford Dealership to assist me with the financial obligation in repairing my tailgate either 100 % or 50% and was told they would not do so. The dealership relpied on my Facebook page, that there was a program that repaired the tailgates but it is over and I asked why I wasn’t notified since I am the original owner, no answer. I contacted St. Louis’ CBS affiliate KMOV for assistance in which they are doing a story on the trailgate the week of Feb. 24th. They also contact Ford Executive Offices on my behalf and Karen Jones from Ford’s Executive Office called me and admitted it was a manufacturer defect but there is no warranty due to the age of my 2004 Ford Explorer. I asked her why was there a timeframe for the warrant since tailgates are still cracking? Mine cracked 1/31/14. I asked her if they thought the owners would just sit back and do nothing after the tailgate cracked and she just stated they would not fix it. Karen Jones’ phone number is 313-337-5892. Let’s flood Ford Corporate and see if we can get some results.

  • Ron Wollner February 24, 2014

    The crack issue just showed up on my 2003 Ford Explorer this past weekend. (2/21-2/23/14). I have left a message for my dealership but have no reply. I remember getting a notice about the tailgate havng some type of issues and making an appointment for it to be taken care of years ago and supposedly they took care of it. OBVIOUSLY NOT!!!!!! Please add my name to the lawsuit.

    Thanks,
    Ron Wollner

  • Cathy File March 2, 2014

    I have a 2003 Ford Explorer (one owner) with several cracks on the back tailgate as well. Other than the cracks, my Explorer has held up pretty well.

  • Frank V March 2, 2014

    Glad that I just found this web site. I am the original owner of a 2003 Explorer. About 5 or 6 years ago a very thin hairline crack started to form and since then has gotten progressively worse / larger.

  • Maria Bernwinkler March 6, 2014

    I had this problem with my 2004 Explorer. It cost me ~$500.00 to fix it. How can I join this class action lawsuit?

  • John Composono March 6, 2014

    I have a 2005 ford explorer that has a crack in back lift gate. Please count me in on this class action lawsuit!

  • Juana Allen March 8, 2014

    The 2003 Ford Explorer XLT V6 is the first vehicle I have ever bought brand spanking new off the Ford lot. Recently I noticed that there was a crack on the rear hatch door that runs vertically and “ironically” near the Ford logo. At first I thought that something or someone had rear-ended me or had been caused by some sort of an outside impact, but after looking at the crack more closely I did not see any sign of either malicious or outside impact as being the cause. I called Ford at 1-800-392-3673 to speak with someone and asked if they had “any clue” what could have caused this. Their answer, “something or someone must have hit it and cracked it”. I could not get any other answer but this one. I was very disappointed. I have Googled this topic and have seen the exact same crack as mine on other forums and complaints. Please add my name to this class action lawsuit!!!

  • K. Stewart March 10, 2014

    I would also like to be added to this class action lawsuit as I noticed a crack last week in the liftgate panel of my 2003 Eddie Bauer Ford Explorer, located from top to bottom, just right of the Ford emblem.

  • xochitl March 10, 2014

    Please add me as well. Does anyone else have issue with sensor showing a door open but everything is closed

    • Patrick Wiegand March 30, 2014

      Yes I do, all doors are closed but door ajar shows all the time

      • Jim April 3, 2014

        2002 Explorer XLT pannel just flew off the hatch while on the highway. Shame on Ford for not wanting to help us. They are losing so many loyal customers who will never buy with them again. Hello Toyota!

    • Jim L April 14, 2014

      Yes, along with the crack on the hatch. It also takes a extremely long time for the interior lights to go off after turning the Explorer off.
      I have found that if I turn the dimmer all the way off the warning will go away. Also the electric door locks will not function correctly with the error.
      Once it is tuned off you can turn it on again and it functions normally, lights, door ajar, and locks. It is nice to have some dashboard light at night.
      But, if if the dasboard dimmer is tuned all the way up to turn dome light the door ajar immediatly reappears along with the other problem. So I turn it off again then brightn the dashboard.

  • David Kiser March 15, 2014

    Add me Please

  • Tanyell March 18, 2014

    I have a 2005 Explorer and I would like to be added. Please anyone, reply on how to be added to this lawsuit. Thanks.

  • Rick Sommer March 19, 2014

    ’04 Eddie Bauer Explorer, same cracked panel as described multiple times above. Not due to any abuse or accident. Please add me to the class action complaint please.

  • Pat March 22, 2014

    I have a 2004 Explorer same cracked panel. Please add me to the class action lawsuit.
    Thank you.

  • Thomas Reeves March 25, 2014

    I have a 2004 Explorer that I purchased new. I have noticed a lot of explorers have this crack and wondered why mine did not. it is obviously a defect because they are all in the exact same spot. my explorer has always been in a heated garage and not driven in the winter time until this year. My back hatch has developed this crack sometime in the last 4 days. It has to have to do with water getting in and freezing.The hatch was never opened and closed during this time. Ford has dropped the ball on this. Put me on the class action list also.

  • Patrick Wiegand March 30, 2014

    I would like to be added to this class action against ford with my 2002 Mercury Mountaineer, my rear glass shattered from this.

  • James March 31, 2014

    I have the same crack on my 2003 Ford Explorer. Just about every Explorer I see now with the partial lower liftgate panel has the same line crack running through or near the ford logo emblem. Its a shame that Ford won’t admit their mistakes. This is so obvious that it’s a manufacturing flaw how else could these same cracks be appearing on these vehicles.

  • Tim Derkatch April 2, 2014

    Same issue crack down the back hatch by the ford emblem no impact ever. Add me to the suit please. 2004 Explorer

  • Patrick Picking April 2, 2014

    I have the same cracked panel. How do I get added to the list? I scrolled through this long list of comments, but couldn’t find anyone getting an answer!

  • jim cross April 7, 2014

    I would also like to be added to this lawsuit. How do I add my name to the claimants?

  • Win Robbins April 7, 2014

    Add my 2003 XLT Explorer to the list of cracks. How do we get in the list?

  • Charles DeLand April 7, 2014

    I have a 2005 Explorer that has a vertical crack right in the center of the back panel below the glass. Please add me to the class action.

  • Shain Armijo April 10, 2014

    2004 ford explorer xls I want in on this too. Obvious manufacturer defect that should be handled. This happens too frequent and there should be some quality control in the company that’s so big..

  • AJ Crook April 11, 2014

    I own a 2002 Ford Explorer with a cracked tailgate, please add me to the class action.

  • Todd April 13, 2014

    Add my name to the lawsuit.

  • tamika mitchell April 17, 2014

    Please add me to the lawsuit. I have 05 explorer with the same problem

  • Donna Little April 19, 2014

    It’s time for Ford to ante up, I also have a 2004 Ford Explorer with a cracked rear panel..

  • Paul Ford April 23, 2014

    Sign me as well my 2005 Lincoln aviator has the same crack.

  • Julie S. Lantz April 23, 2014

    OMG, I can’t believe there are so many of us with this problem – arrgghhh!!!!! Mine started with a hairline crack I noticed about 2 weeks ago which I actually thought was a deliberate keying by some idiot. Then the other morning as I was leaving for work, I saw another huge crack next to the other and realized they were two cracks. How does this happen? And, of course, I just paid off my 2005 XL last year. Never have had any issues before and I’ve been driving Explorers since they first came out – and I’ve been a Ford customer since 1985! There’s got to be something that can be done – saw 3 other cracked Explorers driving home tonight. Clearly this defect is not an isolated incident and seems to me Ford definitely needs to take responsibility. Time for me to become a pain in the ass for Ford. Please add my name & my 2005 XL Ford Explorer to the Class Action Lawsuit.

    • M.C. WATSON April 30, 2014

      Pleaseeeeeeeeeeeee ! be a pain.

  • James Byrd April 27, 2014

    it is 4/27/14 I have a 2002 Ford explorer it is now 8:53pm in east , Tenn and my back hatcch glass just blew up what the heck. That is crazy nobody around it not to hot not to cold just sit and blew up !!!!!! I know because we were on the porch when it happened…So please put me on the list !!!!! Thank you

  • M.C. WATSON April 30, 2014

    I have a 2003 Ford Explorer that has the same crack in the back hatch. I’ve notice that just about every Ford Explorer has the same problem. Please add me to the list.

  • SJ Padilla April 30, 2014

    I have the same issue with my 2004 Ford Explorer. The hatch is crack and today the top part of the hatch broke off and on side is hanging. I am so upset and thinking what if it unhitched while i was on the freeway.

  • John Long May 15, 2014

    My Ford explorer also has this same crack. I to have noticed it on every explorer in town. Please add me to this suit.

  • Christian Jarzab May 17, 2014

    2004 Moutaineer purchased new now has the vertical crack. I purposely look for others on the road and 8 out of 10 2002-2005 Mountaineers or Explorers will have it. This is BS! Ford needs to pay up. Add me to the suit!

  • Sharon Shope May 23, 2014

    I had this crack mysteriously appear a couple of months ago so add me to the list. I am going to purchase the piece myself and repair it for about $100. It’s not a matter of just letting it go as water gets into the crack. I am very dissappointed that Ford won’t even recognize the fact that there is a problem.

  • Stevan Casse May 24, 2014

    5/24/2014
    How do we get on the list for this suit?
    We bought a Mercury Mountaineer new in 2005, has been garaged most of the time except for this last winter several weeks ago I noticed the same cracking as others have stated

  • efren May 27, 2014

    my 05 explorer has this, how do i get my name on this?

    • cwestfall May 28, 2014

      My 2004 Lincoln Aviator is a great vehicle; however, my tailgate cracked as I was driving thru town some time ago and I would like to a part of this suit.

  • V Fletcher June 1, 2014

    Please add my name to the class action lawsuit.

  • Joseph Birch June 9, 2014

    We have a 2003 Ford Explorer with the same issue of the cracking of the trim plate on the hatch. Please add us to this suit!

  • Laurie Marino-Ruiz June 11, 2014

    I have a 2004 ford explorer and I
    love it but it has a crack too. would love to get it fixed. Please add me to the suit.

  • dick rush June 12, 2014

    Trim broke in two and was lost. Did not hit anyone as far as I know. Please add me to the list June 12, 2014. Please reply.

  • Melissa Frado June 16, 2014

    I own a 2004 Lincoln Aviator and now have the infamous crack!! Please add me to this class action lawsuit.

    Thank you!!

  • Miyaka McGuire June 18, 2014

    I too have that horrible manufactures flaw!

  • Michael L Hardman June 23, 2014

    2005 Ford Explorer Limited. Same crack as everyone else. Add me to this lawsuit.

  • Colette Lambrech June 27, 2014

    I also would like to be added to this class action lawsuit. How do I get my name on the list? Explorer with a crack also and would like it fixed

  • CJ Green June 28, 2014

    I agree. I have a 2002 Explorer XLT with two cracks near the emblem!

  • J Baker July 6, 2014

    2002 Mercury Mountaineer. Vertical crack by emblem. Over time water got in behind thus rusting bolts for latch and latch does not work for the glass hatch. Include my name on this list

  • RAY INMAN July 8, 2014

    MY 03 AVIATOR, 37,000 MILES, HAS A CRACK ON THE REAR PANEL (APPLIQUE); NO USER ABUSE, JUST POOR ENGINEERING. ADD ME TO THE LAWSUIT

  • J. Westphal July 11, 2014

    I also have the crack on 2004 mountaineer, also left hinge broke on July 10, 2014

  • dan torolski July 13, 2014

    add my name to list –2002 ford explorer

  • Joe Sers July 16, 2014

    I have a 2004 explorer with the exact problem. Really disgusted with Ford. Sign me up

  • anthony m July 16, 2014

    please add my name I have the same problem on my 2003 Lincoln aviator

  • mark reynolds July 17, 2014

    05 Lincoln Aviator – cracked tailgate. How many is that now…I’ve lost count. WOW!!!!!!!

  • Luis July 24, 2014

    How do I add my name to the list? My Aviator has a vertical crack from the glass down past the emblem.

  • JT Gard July 25, 2014

    I have the same cracked rear panel to the right of the Ford logo, too. I noticed it Jan 2014 on my 2003 Ford Explorer. I love the Explorer and intend to buy another if Ford makes this right. If the class action is still in litigation or pending, count me in. When they made the panel modification, they recognized their error. Now it’s time for Ford to maintain customer satisfaction. Please add my name to the list.

  • Cynthia Bright July 30, 2014

    I have the same issue, and shortly after it occurred I was one of the many who went on one of the internet sites listed in the class action lawsuit and made a written complaint of same. I wish to be added to the lawsuit as well. Please advise as to how to become a plaintiff against Ford for this egregious act.

  • Lisa Zube August 10, 2014

    I have a 2002 mountaineer and many back hatch panel cracked too which caused the window hatch not too latch and close and just the other day the back hatch window exploded. Please add me to this class action law suit as well

  • sean Loether August 11, 2014

    I own a 2004 and had the same crack occur in 2013.Add me to the Class Action suit!

  • Jimmie Collins August 12, 2014

    Please add my 2005 Explorer to the list.

  • Patty Helman August 13, 2014

    I too would like to be added to this lawsuit, as everyone else I also have a cracked panel on my 2003 ford explorer, my hinges that hold the rear window are also broke. I have called Ford motor they were no help, they said there was no recall and no other complaints, wth, every ford explorer I see that is made like mine have cracked rear door panels…

  • Junk hinges August 19, 2014

    I purshased a used 2004 Expedition from a dealer and one month later the hinges crack on the tailgate. I almost lost the glass. I called Ford and they told me I have to pay ot of Pocket. This is a manufacture defect and they won’t fix the problem. Are they crazy do they see how many complaints are in for the same reasons. Someone Please Help!!!!!!!

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