Sarah Mirando  |  October 7, 2011

Category: Consumer News

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Kodak All-In-One Color Injet PrinterDoes the color ink in your Kodak inkjet printer always seem to run out, even though you rarely print in color? If so, you’re not alone. A class action lawsuit filed in California Superior Court claims that Eastman Kodak failed to tell consumers that its All-In-One inkjet printers deplete color ink reserves at “absurd levels,” even on pages that contain only black text.

According to the Kodak All-In-One inkjet printer class action lawsuit, “When printing black and white text and images, Kodak’s color inkjet printers are designed and programmed to use substantial amounts of color ink in addition to the substantially less expensive black ink. Kodak specifically designed the color inkjet printers so customers could not print black and white documents, unless there was an operating color inkjet cartridge in the printer.”

The Kodak printer class action lawsuit goes on to say that even though Kodak inkjet printers use substantial amounts of color ink when printing in black text and images, no color other than plain black can be seen on the printed page. “The documents are for all purposes substantially the same as if printed from a black and white only printer. As a result, consumers are unaware that color ink is actually being used and hidden within the black text and/or images that they have printed.”

This fact is further concealed, the class action lawsuit says, because nowhere in Kodak’s promotional, packaging or warranty materials does it disclose to consumer that its color inkjet printers use color ink when printing black text or images.

The Kodak color inkjet printer class action lawsuit is brought on behalf of all persons or entities located in the U.S. who own a Kodak color inkjet printer and who have printed black text and/or images using that printer. It is seeking class certification, restitution for Class Members, and injunctive relief prohibiting Kodak from further engaging in the deceptive business practices alleged in the lawsuit.

A copy of the Kodak All-In-One Color Inkjet Printer Class Action Lawsuit can be read here.

The case is Daniela Apostol v. Eastman Kodak Company, Case No. 30-2011-00510342-CU-FR-CXC, Superior Court of California, County of Orange.

UPDATE: A federal judge dismissed this class action lawsuit without prejudice on Feb. 3, 2014. The supporting court documents did not indicate if the plaintiff would re-file an amended complaint.

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97 thoughts onKodak All-In-One Color Inkjet Printer Class Action Lawsuit

  1. L says:

    Hello , they said the class action law suit was dismissed. That means there is no list to be added to.

  2. Lola says:

    Correction – printhead
    Not pinhead

  3. Lola says:

    Years ago I worked as a Kodak rep. During the time that the printers All in one printers first came out and the little thermal dye printers . And so many digital cameras. I went all over so many cities in CA. Setting up the displays of these items in all the stores and trained the store associates on them . At that time they were pretty good. We were sent to training for about 3 days in different states on each item as they came out on the market . I personally owned several of them myself because I chose to buy them . There were some pretty good all in one printers and there were some garbage ones too. I came across this article today as I am finally throwing out my all in one Kodak printer that I have hated to get rid of. It is the especially. 9 it is 20 years old and it’s been the best printer I have ever had. I mean has anyone ever had a printer that long. The main problem they had with these printers were , some of the pinhead needed to be replaced and I trained the store associates on that. Kodak would send out a print head replacement for free if they had that problem . Mine did when I got it. I replced it and it was good for 20 years.
    The small thermal dye printers were great until they stopped picking the paper up while going back and forth each time through the printer. That’s the only problem they had. So I think each company has had winners and losses.

    1. Lola says:

      Correction – printhead
      Not pinhead

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