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Samsung TV Defect Class Action Lawsuit

By Kimberly Mirando

 

SamsungA class action lawsuit filed in Superior Court claims that Samsung plasma, liquid crystal display and digital TVs have defective capacitors that cause the TVs to prematurely fail.

According to the Samsung TV class action lawsuit, “The Televisions are defectively designed and/or use defective materials because normal operation and usage of the Televisions exposes the capacitors…to excessive heat and/or excessive voltage, which, in turn, causes the capacitors to fail.”

 
As a result, Samsung TVs fail before their expected useful life has expired.

The Samsung TV class action lawsuit further charges the company with knowing about the design defect but failing to recall the Televisions to fix the problem, and refusing to pay for labor or diagnostic expenses for consumers who’s TVs manifested the defect more than a year after purchase. As a result, consumers “have paid and continue to incur substantial parts and labor fees to repair their defectively designed Televisions,” the class action lawsuit states.

The Samsung TV class action lawsuit is brought on behalf of all consumers who purchased a Samsung TV in California from January 1, 2006 to the present. It is seeking restitution, damages and other relief for violation of the Consumer Legal Remedies Act, breach of warranty, and violation of the Unfair Competition Law.

A copy of the Samsung TV Defect Class Action Lawsuit can be read here.

The case is James Keeley v. Samsung Electronics America, Inc. and Samsung Electronics Co., Ltd., Case No. 37-2011-00101584-CU-MT-CTL.

 

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Updated December 1st, 2011

 

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45 Comments

  • Anonymous December 2, 2011

    We have had problems with our TV and now we are having problems turning TV off and on. Can we still take part in the class action suit.

  • Anonymous December 4, 2011

    I have the same problem as I now know so many people have with my TV not turning on. When I talked to a Samsung rep. he never mentioned that he knew what the problem was, just to try turning the TV off and try again. I would like to be a part of this class action lawsuit.

  • Anonymous December 9, 2011

    I have a samsung 62″ DLp Slim plasma tv the lamp keeps going out. I have called the customer service department and could’t get the problem solved and told them that is all you see online is the same the only thing that they keeps telling me that they are sorry and they can give me some service numbers where i have to fix it my self

  • Anonymous December 9, 2011

    My name is Toni Hollinger I have a 62″ inch samsung DLP Plim plasma tv . I have called several times to the customer service department about it but they just keep giving numbers to have it repaired on my own

  • Anonymous December 15, 2011

    I have a friend that has a bad Samsung TV. I started a facebook page for him, “I have a defective Samsung TV” to help him. I started a page against Sony years ago and Sony now helps everyone that posts on the page. So join the FB page because you will have a potential audience for 600 million people.. There is power in numbers.

  • Anonymous December 27, 2011

    I Have the same problem with my 46″ samsung lcd tv. I Dont think its just a capacitor problem. samsung offer me to change the capacitor. the tv works for 2 weeks and then same problem occur. i think the whole power bored has issue not just the capacitor.
    so how do i sign up to be part of law suit on Samsung TV..

  • Anonymous December 27, 2011

    Bought a 40″ “LCD in 2008. Also purchased extended 3 year warranty on Amazon site along with TV. Sure enough the unit failed in 2011 and had to have 2 capacitors replaced. Unit has now completely failed post warranty, due to design malfeasance. Arrogant Korean company that has no respect for US Law or US Citizaen. Can go straight to hell as soon as I get reimbursed for the cost of the crap TV and extended warranty. No more Samsung products for me. Sell that shit somewhere else world. Hey maybe China your friend? We defend their sorry Southern asses from the North and they still can’t do the right thing for all the money we pour into their sorry peninsula. Take US Tax dollar but no likey Americans.

  • Anonymous December 28, 2011

    My 40 inch samsung lcd tv now makes a clicking sound every time I power it on and it takes approx. six minutes before it fully powers up and is useable. It is very annoying, please let me know how I can become part of this law suit.

  • Anonymous January 5, 2012

    Our 50″ Plasma started clicking two days ago. Now all we get is a blicking light on the power button with just a faint clicking noise if you are close to it. I believe after reading all the complaints that Samsung needs to be responsible for putting faulty parts in their TVs! I will never buy Samsung again!

  • Anonymous January 5, 2012

    Oh…Can I not join the suit since I live in Indiana! Our Plasma is a FPT5084x/xaa. I have been reading many complaints and fixes for it online. The same issues as their LCD’s are having this year. I called and they said that only the LCD’s are being fixed. The problem doesn’t exist with the Plasmas….yeah right …they need to take a look at Youtube!

  • Anonymous January 11, 2012

    I live in Florida I want to start one for Florida residents too. How do I do that I had one that cost me 200.00 for the blown capister. Please let me know how to file one here!!!!

  • Anonymous January 19, 2012

    My46″ ” Samsung TV is less than 3 years old and just today starting cycling on and off. We can’t watch it at all – we have to leave it unplugged. Can’t wait to see how much it’s going to cost to repair.

  • Anonymous February 8, 2012

    Bought a Samsung LCD 46″ in 2008. The capacitors have already been replaced, and are once again cycling on/off when I turn the TV on. You can replace the capacitors, but it only masks an issue with excess heat/poor power supply. I did a Google search and cannot find out how to join the class in this suit. Send me an invite!

  • Anonymous February 11, 2012

    i’m having the same problem with my samsung tv. how can i join this law suit.

  • Anonymous February 13, 2012

    How can I join? I’m having the same problem with my 46″ Samsung.

  • Anonymous February 13, 2012

    I would like also to join, How do I go about it? I also have the same problem right now with my Samsung and could not get any assistance of course from Samsung.

  • Anonymous February 25, 2012

    we ‘re getting a bad spot on the screen that intermittently is a red dot then a blue dot. It’s really distracting as it near the middle of the screen. Ours is a plasma. Can we be a part of this suit, we’re in Illinois?

  • Anonymous February 26, 2012

    I purchased a 46″ Samsung in April 2008. In January 2010, started getting the clicking, tv not turning off correctly. I had to pay $324 to get the motherboard replaced. No tv should break within two years, and what disturbs me is Samsung does not want to admit something was wrong. That is what makes me not want to purchase another Samsung.

  • Anonymous March 2, 2012

    I also purchaed a 50″ DLP TV in May 2006 and a 42″ Plasma TV in May 2008. I paid two Samsung TV for $ 6,650.00 The life of Samsung TV broke down between 2-2.5 years. I had expected someone to law suit on samsung. So, I did not threw out two defected Samsung TVs.I will never buy Samsung again! How can I join..

  • Anonymous March 9, 2012

    My Samsung T240HD tv smoked; results, no picture, but still has sound. I am an electrician; potential fire hazard?

  • Anonymous March 19, 2012

    We just started having the problem on our 50″ Plasma this last weekend 3-1512. The Tv was bought in July 2010, and managed to work for almost 2 years? I thought the problem was in the remote, as I couldn’t get the TV to turn on, the led light just flashed? Then when it did turn on, with in 10 secs it shuts itself off, then turns itself back on then off?? I finally had to unplug it to keep it off. I went on line to see what could be wrong, and found out that this is not an isolated incident but a growing trend. I contacted Samsung’s Customer Support with all the info, and was politely informed that because my TV was past the “1″ Year warrantly I would have to contact a repair shop on my dime. Why should I have to pay to repair my TV, when Samsung is clearly at fault for not addresing this problem when came to thier attention years ago?

  • Anonymous April 24, 2012

    It happens with LED’s as well. A few weeks ago it cycled on and off and after about 4 minutes now it stays on. Bought it 13 months ago. 55″ LED model UN55D600 in North Carolina. No help from Samsung yet. Will it get worse????

  • Anonymous May 4, 2012

    I have a HPT/5054x/XAA Samsung 50 inch Plasma, The picture has gone out, however you have sound, there is also a hot smell coming from the back. I had a repair man come out to the house he said the circuit board Y, and the Circuit Board upper and lower buffer are all out. He also said this is very common because of the design of the TV. Has anyone else had these issues with their TV, when I called Samsung they said they have never had a issue or complaint about this, however I find that hard to believe.

  • Anonymous May 8, 2012

    Samsung stood behind my 55″ LED. Replaced motherboard at their expense.

  • Anonymous May 30, 2012

    We bought a 51″ Samsung plasma in July 2011. We noticed that there was a weird line on the top of the screen and thought it was just the cable system (although it was not on any other TV) then one day a tapped the edge of the TV with an empty plastic laundry basket and the wham–no picture at all (this tap would not even knock down a toddler)–Samsung’s response–too bad soo sad. They said it was our fault (there was a tiny 3/4″ crack (you need a flash light to see it) and when a screen is cracked it voids the warranty–if their TVs are this delicate then they can keep them–We will never buy another Samsung product and we are telling everyone to stay away.

  • Anonymous September 12, 2012

    I have a fpt5084x/xaa as well it just clicks several time and then starts the red light a very slow blink then nothing. It was on for a few hours last night then turned off and tried to turn on agian this noon. I is plugged into a surge protector and has it’s own breaker and outlet, plus there was no storms since the last time it was working. This tv has seen fairly gentle use for about 2 years and nobady in my family or house smokes. I seems like samsung either can’t get it in thier heads to put good compacitors on thier boards or it seems more likly that they are designing these screens to fail at almost right around 2 years since everyone been saying that this model tends to fail all around the same time.

  • Anonymous October 19, 2012

    We bought a 58 in Plasma TV in Jan 2009, TV died Saturday. We paid $3,400 for this TV, I called Samsung and they said they will not assist me. My model number is PN58A650, I don’t believe this was part of the settlement but it should be. It is the same issue, makes clicking noises and we smelled wires burning and then the TV would not turn on at all.
    We are expected to pay 3,400 for a tv that didn’t last 4 years. What kind of crap is that!
    Their Customer Support rep Leticia was very very rude and snotty.

  • Anonymous November 14, 2012

    Ditto to Susan. Bought in Cal the PN58A650 in Mar 2009. Great till last month when started power cycling at startup and now inop. No capacitor issue that O can see. Clearly design defect for so many failures so quickly though. Sony trinitron lasts 20 years and still going.

  • Anonymous November 27, 2012

    10 month old 51 inch Samsung Plasma (purchased 1/2012) made LOUD pop, then no picture and not sound,… and smoke coming up the rear center. Would like to join the law suit, in Texas.

  • Carl December 31, 2012

    #24 Keith how did you get it taken care of i have same model doing same thing, thanks.

  • Jo-Ann Baker January 4, 2013

    My HD samsung tv has a off an on problem. Only 2 years old. Won’t turn on now ans samsung won’t fix even though its a know problem. Want to charge to fix and I don’t have that kind of money as I am retired.

  • shane January 16, 2013

    My 50 inch plasma made a popping noise then screen cracked internally doesnt work junk

  • Daniel Aizer June 21, 2013

    i have internal star crack on not one but two samsung plasma tvs and i am livid. one is a 43″ model and the other is a 51″ 3-d tv both out of warranty and from the looks of what ive seen online it would probably be denied for coverage even if i was still under warranty but i have to be honest i’m not happy about being out about 1700 dollars for two tvs that only lasted a year and a half. SAMSUNG YOU SHOULD ASHAMED OF YOURSELF TAKING ADVANTAGE OF HARDWORKING PEOPLE WHO PURCHASED YOUR PRODUCT!!!!!!!!!!!!!!!!!! I WILL BE CALLING SAMSUNG WHEN THEY OPEN TODAY BUT IM NOT HOLDING MY BREATH. we all need to get together and start a CLASS ACTION LAW SUIT if they wont stand behind their defective glass panels in plasma displays.

  • Martin Blomberg September 25, 2013

    I have a HPT/5054x/XAA Samsung 50 inch Plasma, The picture has gone out, however I have sound. I ordered and changed 2 capacitors that were “bulgy”/swollen on the power supply board, but the problem is still there. Anyone got any ideas how to fix it?

  • B. Metz November 1, 2013

    I purchased a Samsung Class 46 series TV 33 months ago. Recently it developed broad vertical shadowing right of center. Samsung refused to recognize this as a defect and wont correct this issue. I am certain that there are many more people, who like me spent $1100.00 on a television who thought it’s life expectancy would exceed 33 months!

  • Rae Comeaux November 10, 2013

    Samsung plasma tv model PN51D530A3F seems this model has a defect. It will not turn on, makes clicking sound, red light flashes, and of course no warranttee. Several consumers have this issue surf the internet you will find many forums. Thank you

  • Daniel Collins November 18, 2013

    I own a Samsung HDTV model LN46A550P3F a little over a week ago I started having problems when turning it on. The TV has a unrecognizable digitally broken up screen and a loud screeching noise and this start up. The TV recycles itself, up to 9 minutes. Have read and seen many of the same issues on the web. Repairs: some say it’s defective (2) Capacitors that have to be replaced, others have replaced the mother board… Is there a potential risk of FIRE ? I live in Breezy Point NY and survived Sandy. I don’t want to see my house up in Fire because of a TV.

  • Jeff Woodman February 5, 2014

    I just purchased this un32eh5300f samsung TV and it hasn’t worked right since I got it. How can I get involved with this suit?

  • Greg February 8, 2014

    I purchased a new Samsung 64″ Plasma in February 2013, from Costco. I haven’t used the TV more than 3 months because I was living in another state. When I returned home November 2013 the TV was not coming on. I have complained to Samsung and they have dropped the ball on doing the repairs. I still have a warranty, but I’m afraid this problem will happen in the future when the warranty is over. I learned of this issue from Brandmart of this class action suit that was settled in 2013. I researched and found this site and others on this matter. It appears to be the exact problem as before in the previous class action suit and Samsung is continuing to use these defective parts. If anyone can help me get in touch with these attorney’s would be appreciated. I’m considering another class action suit and welcome anyone experiencing these problems. Thanks for the help.

  • ginger April 24, 2014

    ive got 600 bucks in repairing my samgsung… I need in this lawsuit I DISLIKE Samsung!!!!!!!! and im very upset

  • Maria Larocque May 24, 2014

    I have the Samsung SMART TV UN46ES7500. The problems started within 6 months. I was out of town for several months and now out of warranty. I know the last time I checked I still had warranty on the set until 9/14. but now it says it’s out of warranty. This is the most expensive home entertainment item I have ever bought for my self. Now I spend all my time in the bedroom to watch television and don’t get as many projects done.

    It is unbelievable to me that a National Recall hasn’t been ordered for all these television sets having the same problems since 2006. And in that time the price for the TV’s has basically doubled. I haven’t even used any of the SMART features yet. It’s only been used for satellite TV and DVD’s. What else should we be doing to get some action?

  • chris w June 16, 2014

    in 2012 I purchased a 47′ led Samsung television. I started having on/off problems 6 months ago. now it won’t turn on at all. I called a local t.v. repair shop and they told me about this capacitor problem for the
    last couple of years. they also told me that it’s probably not just the capacitors. the whole mother board
    is what needs to be replaced. I’m very mad about this. I need some info on these lawsuits etc. someone
    please respond and guide me in right direction……..

  • Eric Perez June 29, 2014

    Same issues as everyone else… Samsung refuses to take responsibility. Unacceptable. Unfortunately I do not where to go from here… Please help!

  • Lori Anderson August 19, 2014

    Purchased a 32″ LED HD Samsung TV in August 2012, and have developed the on off cycling problem. My husband believes it is the inferior capacitors in the power supply. Called h h Gregg as we have purchased numerous TV’s from them and was told to call corporate – corporate said they could send someone out to repair at a cost, then called Samsung told them was aware of the class action suit covering 2008, but ours is experiencing same problem, again told they would send someone out at a cost. Whatever happened to TV’s that last 25 to 30 years.

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