Sarah Mirando  |  February 3, 2012

Category: Legal News

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Comcast Hit with Class Action Lawsuit

By Mike Holter

 

ComcastA class action lawsuit filed in Superior Court accuses Comcast of unfair and deceptive business practices, claiming the company charges customers for services they did not receive during time periods in which their Comcast services were suspended and/or disconnected.

California resident Craig Ritchie alleges in the Comcast class action lawsuit that his Comcast services were disconnected in September 2011 when he was unable to pay his bill. In November 2011, Ritchie says he called Comcast seeking to reinstate his services, and was informed that in order to do so, he would be required to pay for services he did not actually receive during the two months his services were suspended.

 
In addition, “Plaintiff and all other Class Members have not received refunds for charges incurred for services they did not actually receive during the time in which their services were disconnected,” the class action lawsuit says.
 
The Comcast class action lawsuit is brought on behalf of all Comcast customers in California who, from January 27, 2008 to the present, had their services suspended by Comcast and were charged for services not received during the period their services were suspended.

Ritchie is alleging violation of the Unfair Business Practices Act, deceptive practices under the Consumer Legal Remedies Act, and breach of contract. He is seeking Class certification, damages and injunctive relief.

A copy of the Comcast Class Action Lawsuit can be read here.

The case is Craig Ritchie v. Comcast Corporation, Case No. 12-cv-173162, Superior Court, State of California, County of Santa Cruz.

 

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Updated February 3rd, 2012

 

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64 thoughts onComcast Hit with Class Action Lawsuit

  1. Ricardo says:

    Yo estoy en lo mismo, me mandaron un Bill de $161.00 por un servicio de Internet de 50 Mb. Y solo me mandan 20 Mb, no le voy a pagar y quieren que les pague después de desconectarme el servicio, ya esto me ha pasado varias veces, son unos estafadores.
    Quiero saber como puedo demandamos.

  2. Flora Kirkland says:

    Comcast installed my cable incorrectly and after three years of shoddy service they found they connected it to the the dish wring. I have sub service for three year agreed to charge me 109 a month for compensation, each month my bill goes up 10 dollars or more . They run a monopoly in Lake City Fla and people are angry and fed up here. We need help .

  3. Maibel says:

    Como demandar a comcast? Llame a comcast para cancelar mis servicios, lo hice inmediatamente despues de haber pagado mi bill y les hice la pregunta que cuanto mas le debia a lo que me respondieron que ellos eran los que me debia a mi $40 al otro dia devolvi sus equipos e hicimos la misma pregunta de que si debiamos algo a la que nos respondieron lo mismo. A los15 dias de esto me llego un bill de 179, lo pague pensando que era alguna factura pendiente que pudiera quedar y al otro mes siguiente otro bill mas ahora de $ 10 porque segun ellos me pase en el limite de internet (que ahora es limitado segun ellos), internet que no tengo desde hace dos meses. Y ademas que ellos no me deben nada segun me dijeron, por lo que tambien se robaron la devolución, Mi pregunta es donde los puedo demandar por tanta falta de respeto, por tanta burla al consumidor, maltrato, de tanto robo y mal servicio??

    1. juan says:

      hola, encontraste algo? me ocurrio algo parecido y quiero demandar..gracias

      1. Erika says:

        Alguien ah conseguido el numero? Me acaba de pasar algo paresido

      2. Zulma says:

        Yo también quiero demandar a comcast, por favor publicar donde se puede hacer

  4. Jim Nichols says:

    I have purchased over 90 movies on my direct demand. I have no access to these movies, I am directed to buy/rent the movie again. I want to be charged only the rental rate, I obviously do not own these movies, I am unable to watch them.

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