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Toyota Scion Defective Door Handle Class Action Lawsuit

By Kimberly Mirando

 

Toyota ScionA federal class action lawsuit claims that 2005 to 2011 Toyota Scion xB and tC models are plagued with a design defect that causes their rear hatch door handles and panels to break off during normal use. Toyota has allegedly known about the Scion’s defective door handle since 2007, but has failed to disclose it to customers and refuses to recall the vehicles to repair the defect, the class action lawsuit says.

According to the Toyota Scion class action lawsuit, “Toyota knew or should have known that the Class Vehicles are defective, not fit for their intended purpose and unsafe when they are driven within their normal and/or expected range of operation. Nevertheless, Toyota has actively concealed and failed to disclose the Defect to Plaintiffs and the Class Members, both prior to and after the time of purchase.”

 
The Scion class action lawsuit says that when the defective door handles break, “consumers have been, and will continue to be, forced to deal with an unsafe and illegal situation. First, when the Defective Door Handle breaks, consumers are regularly unable to open their back door, either from the outside or the inside… In addition, the holes left in the rear hatch when the handle breaks allow exhaust fumes to enter into the Vehicle, further creating a safety hazard.”

The Scion class action lawsuit goes on to say that Toyota’s refusal to remedy the problem has forced many consumers to tape or glue the defective Scion door handles bank on their vehicles or purchase expensive replacement parts.

“Indeed, driving around any metropolitan area, it is not uncommon to see numerous [Scion xB and tC models] with the door opening mechanism missing or fastened to the Vehicles via a homemade remedy. Moreover, as a result of Toyota’s abject failure to manufacture and sell a Vehicle that could withstand the routine and normal opening and closing of the rear hatch without breaking, and is concomitant refusal to provide relief to its customers, the Defect has spawned a cottage industry, with third-parties manufacturing parts to try to fill Toyota’s void,” the class action lawsuit says.

The Toyota Scion defective door handle class action lawsuit is brought on behalf of all current and former owners and lessees of a model year 2005-2011 Toyota Scion tC or xB models purchased or leased in the United States.  It is seeking damages, interest, restitution and more.

A copy of the Toyota Scion tC and xB Defective Door Handle Class Action Lawsuit can be read here.

The case is Salvatore Amata, et al., v. Toyota Motor Sales, U.S.A., Inc. and Toyota Motor Corporation, Case No. EDCV12-168-VAP (SPx), U.S. District Court, Central District of California.

 

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Updated February 7th, 2012

 

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54 Comments

  • Anonymous February 22, 2012

    How do I become part of this lawsuit? My 2007 scion tc has a broken hatch door. It is costing me $130 PLUS installation to fix this problem that toyota has known about since 2007! Ridiculous!

  • Anonymous March 7, 2012

    I went to the Toyota Dealer where I purchased my Scion TC and told the service desk this was a defect after seeing every other TC on the highway with missing hatch or taped hatch. I was told that manufacture does not consider a defect and they would allow me to purchase part for half off…which would be $285.00 for part and labor!!!! This is not fair since the hatch broke soon after I purchased vehicle.

  • Anonymous March 19, 2012

    Here is the link for the class action law suit:

    http://www.sfmslaw.com/class-action-lawsuits/cases.php?id=1180

    Here is the link for petition to recall:

    http://www.change.org/petitions/scion-recall-defective-scion-trunk-hatch-handles

    Visit Facebook: Scion tC and XB defective hatch handles
    (submit your photo for evidence)

  • Anonymous March 29, 2012

    My 2007 Scion tC just had this issue and I would like to know how to become involved in getting Toyota to fix this problem.

  • Anonymous April 10, 2012

    My wife and I have a 2005. The handle broke just like everyone else when she went to lift the latch. She is a small lady and in no way a significantly strong person. We then got pulled over in Maryland for having the lights normally situated inside the hatch exposed. They shone as a “Gleaming Sparkle above the license plate” according to the officer. And the price to be paid for this incapable piece of plastic? Are you kidding me? Charge me this much when it will actually do what it’s made to do, then I’ll buy it out of my own pocket to keep from having to deal with company.

  • Anonymous June 7, 2012

    Any word on the pending lawsuit?? I’m so tired of ductaping my handle on every time it falls off.. and there is no way i’m going to pay $300 for another handle with those CHEAP PLASTIC brackets! It’s so embarrassing and I can’t even use my trunk anymore.

  • Anonymous June 9, 2012

    Here is a quick fix.

    http://www.youtube.com/watch?v=8injS-AFaoc&feature=youtu.be

  • Anonymous December 1, 2012

    Your gonna love this one I went in to have the third brake light fixed and one week later the back hatch would not operate went back in to dealer and they said it was broken and would be 600+ to fix it correctly. They never mentioned this lawsuit or that there were anyone else having this issue. Crooks

  • Anonymous December 2, 2012

    My 7 year old son broke the handle on our 2005 xb the first time and it barely made it in to be fixed under warranty. After they fixed it, I could see it would break again, immediately and called them on it. They admitted that the parts weren’t going to hold and they’d like to have used another part that wasn’t available, so even though the warranty had just passed, they’d fix it the second time. It held for the past 5 years, but we’ve been very ginger with it. Today, My son, now 12, just went to open it again, and it broke in half, completely. Back then I asked if anyone had problems with the handles, and Toyota said, only fleets had the problem. But, since then, we’ve all seen how tape holds up too many handles on the XB. Just admit it already, Toyota. HEWA!

  • Anonymous December 11, 2012

    This is an obvious defect that should be immediately recalled and repaired at no charge for all owners. My daughters broke and we are unable to open the trunk.

  • taihanah January 7, 2013

    The handle on my Scion tC has come off and will cost $300 to replace, not to mention the low oil constantly! This car was marketed and geared to young people.I am a young college student with a heavy school work load (premed) I am emotionally drained worried about my cars oil and inability to access my trunk. I have recieved a ticket because my trunk handle was broken resulting in the plate light not working either. Anything I can do to help in this lawsuit and hopefully see justice I will. Call me at 617-504-2542…I guess its easier to screw over a young person…never expected this quality from Toyota or disregard to young people.

  • dale January 8, 2013

    i replaced mine but i believe the reason it breaks is because one or both of the struts that lift the hatch are defective therefore putting more pressure on the hatch handle when opening and lifting by hand

  • G duke January 14, 2013

    My handle just broke off because of poor labor. How can i become part of this lawsuit Im driving aroud with duck tape on my car. It doesnt look good.

  • jamee January 22, 2013

    Mine just broke as well. They want to charge me 250$ to replace the part the cost 90$. I don’t find this amusing and would LOVE to be a part of this lawsuit as well.

  • Cassie January 22, 2013

    I am fighting with my dealership now to fix this issue because ever since mine came off in my hand at the grocery store last month I have seen at least 5 others (2 i have pictures of). I was told initially it would be under the warranty only to find out they want me to pay $382 to fix it!!! I told them no because this was obviously a defect. I want to know what I can do to be part of this.

  • b mel January 25, 2013

    This just happened to me also with my ’06 tC…. super pissed. I always thought if felt a little loose or poorly attached, and then one day POP! Absolutely ridiculous.

  • Matt C. January 29, 2013

    I’m glad I’m not the only one! Last night, the handle on my hatch broke it was made out of cheap plastic…worst night of my life.

  • Brad J February 3, 2013

    The hatch handle on my ’05 xB just broke. I found a replacement part for $150, but I would be very intested in hearing an update about this lawsuit.

  • Ambiee February 4, 2013

    I have the same problem. My handle broke off my 2009 tC and the only thing holding it on was the seal at the top. Super glue holds for a little while, but its embarrassing driving around with grey duct tape on my black car.

  • Ella Gregory February 6, 2013

    I forgot to mention that mine broke ON MY WEDDING DAY ! They were loading gifts and things in the hatch. Go to that Facebook page like it. Tell them u would like to join the suit. They will give u a link to the law firm doing the suit . Go to their Facebook page Shepherd Finkelman Miller & Shah ,LLP tell them u want to be apart of it. They wanted me to send them my email so they can contact me so hopefully if we all do this we can get our money back .

  • Ruben E February 10, 2013

    Yea, mine broke off about a week ago, granted I did buy an aftermarket one for 25 bucks non painted, cause i wasn’t going to pay toyota a stupid amount of money for something they messed up in, it wasn’t even that hard to replace it myself, took me about 30 mins or so to do it

  • JORGE from FLORIDA March 1, 2013

    How can I become part of this lawsuit being in Hollywood – Florida? My 2006 scion tc has a broken hatch door. I was told in the Toyota-Scion Hollywood Dealer that the parts will cost me about $130 PLUS installation to fix this problem that toyota already has been ignoring since 2007! It is Ridiculous and clearly is against the consumers best interests. They also urged me to do it as soon as right away because the lead lights on the handle is “very sensitive” to the water that could be getting into the light’s host and that will cost me around $500.oo if I have to replace it (???)…

  • Doty D March 1, 2013

    My 2006 Scion latch has broken twice very upset about this had to duck tape it the Toyota does not have a recall and should. Very inconvient.

  • Robert Torres March 17, 2013

    My 2007 Scion tc also had a broken hatch door handle. I had it repaired, quite expensively, at Toyota about 3 months ago, at a cost of $271 ($115 installation and $156 for the garnish parts). I’d be interested in recouping that unexpected cost.

  • Jodie May 25, 2013

    My hatch handle broke on my Scion XB. I put duct tape on it. Very embarrassing. I had no idea this was so common. I would love to have it repaired, but there’s no way I will pay that kind of money. Would like to be in the lawsuit too. I just want it fixed.

  • Cassandra Tomasello June 4, 2013

    My back hatch broke off of my 2007 Scion tC a few months and is currently being held on by duck tape. My local Toyota preferred body shop quoted me $260 which I cannot afford at the moment. This has been forcing me to drive around in my first personal big purchase which I was once so proud of and now it’s an embarrassment! Considering is this such a common issue Toyota should have found a better method years ago considering is seems to be an on going issue to save people the hassle which myself along with anyother are dealing with. And not only that but to help better the Toyota brand which obviously has given many of us a sour taste in our mouths.

  • David June 11, 2013

    I would like to become part of the lawsuit as well. Anyone who could help, please email me. I own a 07 scion TC and mine broke as well. I had to quick fix it myself because they wanted $300 for a new hatch panel but I want in.
    Thank you

  • Steve Posilovich June 23, 2013

    We need in on this as well. Quoted over $300 to fix the latch on our XB. We are in Florida…thanks!

  • Butch H. July 7, 2013

    The 2007 tc tail gate assembly is a horrible design. It’s hard to believe this got through product development. What happened in the life tests? This breakage must have shown up. Toyota really screwed this up. The design and the marketing/servicing is a classic case of not considering the customer.

    I just disassembled it and the attachment points, chances for stress failure and mold design are full of flaws. Whoever was responsible for this needs to find another line of work.

  • Laura July 11, 2013

    I have a 2005 scion xb the door never opens properly It stick I currently have a taped handle. I am already on my second one. I called the dealership and they told me my car was not part of the recall. Now I am pissed. I want to join the suit now.

  • Bob September 4, 2013

    I have a 2008 Scion TC and the handle broke last night. I would like in on the lawsuit.

  • CRYSTAL HARRIS September 7, 2013

    I have a 2006 scion and my latch is broke and im now driving around with duck tape on the hatch back I want in on the suit.

  • Kayce Penrod September 11, 2013

    I have a 2008 scion and my latch is broke. I would like in on this lawsuit.

  • Tim Ashcom September 30, 2013

    2006 Scion xB rear hatch latch assembly broke. Please me to this class action lawsuit.

  • Irene Toto October 1, 2013

    2006 Scion XB, rear door handle assembly broke. Add me to the list .

  • anothermike October 3, 2013

    Same here, broken handle on 2004. Lawsuit says they have been breaking since 2004, but the lawsuit only covers 2005 on?

  • Yerly Garcia October 7, 2013

    Mine broke :( add me to the lawsuit

  • Sarah Smith October 23, 2013

    My 2006 Scion XB rear hatch handle just randomly broke off & is hanging on by a thread. My remedy? Chewing gum. Add me to the list!

  • arthur porrello November 5, 2013

    Mine broke twice. Please add me to the suit

  • Renalie Gomez November 20, 2013

    2009 Scion tC rear hatch handle broke. Please add me to the list.

  • Matias Sich November 25, 2013

    2009 rear hatch handle broke earlier today…add me to the list

  • Dawn Fauver November 25, 2013

    I have a 09 and my hatch broke two days ago, didn’t know about any of this until it broke. Please add me to the list as well.

  • Allison Crews November 28, 2013

    2008 rear hatch handle broke today. Please add me to the list!

  • Mark Singh December 1, 2013

    2008 Scion tC, rear hatch handle broke today. Please add me to the list!

  • Michael Hendrickson December 5, 2013

    2008 Scion Tc rear hatch handle broke add me to list

  • Donald mukhram December 6, 2013

    2007 Scion tc rear hatch handle broke off!
    12-4-13, please add me to the list!

  • David Brito Jr December 7, 2013

    )9 Scion tC handle broke off easily! Add me to the list!

  • Srinaath December 27, 2013

    2008 Scion Tc rear hatch handle broke add me to list

  • Danielle Bozarth February 5, 2014

    If this lawsuit is still going on I would love to be a part of it. My handle broke off this morning with barely any force on my part. Just duck-taped it but I have a custom paint job so I am in shambles over the fact that it is all going to be ruined now. And I better not get pulled over for this nonsense. And on top of such a POOR design, there is no way to access my trunk at all now. awesome. -thanks

  • Zhang February 26, 2014

    My 2006 Scion tC, rear hatch handle broke several months ago, just found this thread. Please add me to the list!

  • Art Kats March 17, 2014

    2008 Scion Tc.

    I realized the hatch was starting to get loose in this cold winter for some reason, so took precaution at pulling it open. Got to the point when I had to hold the trunk to pull the lever and pull the trunk up without causing any force on the handle. My girlfriend ended up finishing off the handle. Now I don’t have middle break lights and plate lights. S.O.S.

    Please add me to the list.

    Thanks!!

  • Victor April 15, 2014

    Toyota claimed they sent notices to everyone informing them that our warranties were enhanced. I never received one. I initially broke the handle in 2008, called the dealership at that time and they laughed at me claiming that I must have recklessly pulled it off. I called to ask if I could still get it fixed yesterday in light of all of the issues, but because I missed the deadline by a month they are not going to help.

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