AT&T DSL Speed Class Action Settlement

AT&T has reached a class action lawsuit settlement over allegations it didn’t deliver promised DSL service speeds to customers. As a result, current and former DSL customers of AT&T (or a related affiliate) can file a claim to receive a cash payment from the class action lawsuit settlement.

The AT&T DSL settlement will resolve a class action lawsuit, entitled Schmidt v. AT&T and SBC Internet Services, Inc., alleging that AT&T failed to deliver DSL service to its customers at the speeds promised. Specifically, the class action lawsuit alleges that AT&T breached its contract with and defrauded some of its customers by limiting the maximum data speed that some of its customers could obtain to a rate below the maximum rate for the plan the customer purchased. The class action lawsuit also alleged that AT&T breached its contracts with and defrauded some of its customers by delivering speeds lower than the minimum promised under the customer’s plan, or otherwise disappointed its customers’ expectations regarding the speed of the DSL Service.

AT&T denies the allegations but has agreed to a class action lawsuit settlement to avoid ongoing litigation.

Class Members of the AT&T DSL speed class action settlement include current and former customers of AT&T who paid for DSL service from AT&T or a related affiliate between March 31, 1994 and January 27, 2012.

Related affiliates include, but are not limited to: SBC Internet Services, Inc., d/b/a AT&T Internet Services; BellSouth Telecommunications, Inc.; Pacific Bell Internet Services; Southwestern Bell Internet Services, Inc.; Ameritech Interactive Media Services, Inc.; SNET Diversified Group, Inc.; Prodigy Communications Corporation; and Oklahoma Internet Online.

As a Class Member, you’re entitled to receive one of the following benefits from the AT&T DSL speed settlement:

— If AT&T’s records show that, for one or more months, the speed of your DSL Service was limited to a rate below the maximum rate for the plan you purchased, you may be eligible to receive $2.90 for each such month.

— If AT&T’s records show that, for one or more months, your DSL Service may have performed at speeds lower than certain speed thresholds specified in the settlement, you may be eligible to receive $2.00 for each such month.

— If AT&T’s records show that your DSL Service fell into both of the categories above for one or more months, you may be eligible to receive $2.90 for each such month.

— If AT&T’s Records do not indicate that you fall into one of the categories above, but you believe that your DSL Service has not performed at satisfactory speeds, you may still be eligible for a one-time payment of $2.00.

Note: Certain AT&T customers who purchased Express DSL service in the states of Missouri, Oklahoma, Kansas, Arkansas and Texas are eligible for different monthly benefits. For more information on the settlement terms applying to these customers (the “Ford and Dunne subclass”), and to submit a claim if you think you might be one of these customers, click here.

To receive benefits from the AT&T DSL speed class action lawsuit settlement, you must submit a claim form online at www.DSLSpeedSettlement.com or by U.S. Mail that is received electronically or postmarked no later than May 31, 2012.

Claim forms and more information on your rights in the AT&T DSL Speed Class Action Lawsuit Settlement can be found at www.DSLSpeedSettlement.com.

 

Detailed instructions on how to file a claim and ensure you receive your class action settlement benefits can be found in our Open Lawsuit Settlements section.