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Verizon Landline Third-Party Billing Class Action Settlement Print Email
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Wednesday, 02 May 2012 11:37

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Verizon Landline Third-Party Billing Class Action Settlement

By Kimberly Mirando

 

Verizon
 
Verizon has reached a class action lawsuit settlement over allegations it illegally billed landline phone customers for third-party charges. If you were billed for one of these charges, you may be entitled to either a $40 flat payment or a 100% refund of the unauthorized charges you paid.

The Verizon third-party billing settlement will resolve a class action lawsuit, entitled Moore, et al. v. Verizon, et al., alleging that Verizon billed its landline customers for charges from third-party companies that were not authorized by the customer (a practice known as “cramming”), in violation of federal and state law.

Verizon denies any wrongdoing, but has agreed to settle the class action lawsuit to avoid ongoing litigation.

The Verizon third-party billing class action lawsuit settlement covers all Verizon landline customers nationwide (including individuals, businesses and local governmental entities) who were billed for third-party charges from April 27, 2005 through February 28, 2012.

Class Members will be able to recover 100% of all money they paid in unauthorized third-party charges during that period by submitting a “Full Payment Claim” or recover a refund of $40 by submitting a “Flat Payment Claim.” Both forms will be available at www.verizonthirdpartybillingsettlement.com and must be submitted by November 15, 2012. There is no dollar cap on the monetary recovery to be paid under the Settlement.
 
Some Settlement Class Members may have a claim for hundreds or thousands of dollars in refunds from the Verizon third-party billing class action settlement. That's why it's important that Verizon landline customers take advantage of one of the benefits available to them under the class action lawsuit settlement, which provides a free summary of all third-party charges they incurred. You can request this summery here or by calling the Settlement Administrator at (877) 772-6219.

Claim forms and more information on your rights in the Verizon Landline Third-Party Billing Class Action Lawsuit Settlement can be found at www.verizonthirdpartybillingsettlement.com. You can also find detailed instructions for how to file a claim in our Open Lawsuit Settlements section.

 

 

Updated January 24th, 2013

 

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Last Updated on Thursday, 24 January 2013 12:19

Comments   

 
#91 Sheryl 2013-04-27 15:33
I want ALL of my money including the wireless money you tried to rip me off for.
 
 
#90 Sheryl 2013-04-27 15:30
Whatever happend to the wireless claim? I'm owed money for that service as well. Verizon charged me for wireless service that was discontinued at my request, was still be billed five months afterwards. The company really expected me to pay for service that was not used. I was put into

collections for the payment, they discovered their mistake
over a year later and try to received the correct payment that was owed and refused to accept. Not my fault. With a better company "good riddence to them" rip-offs.

















that was originally owed. Keep waiting for it, you
 
 
#89 Bridget 2013-03-23 12:11
I filled out my forms as soon as I got them because Verzion allowed 3rd parties to bill be to the hilt.. and without my knowledge. Here I am waiting, waiting, waiting.. Let us be late on a bill to them and they are ALL over us, but they can be as late as they want to pay us back.. THIS is why I HATE this phone company!
 
 
#88 vickie 2013-03-19 13:57
I filledout my form as soon as got it and sent it back right away8-1-2012 and haven't got yet. now here saying wait till may 7 2013. how much longer do I have to wait. I am on disability and I need the money.
 
 
#87 DK 2013-02-06 15:16
Verizon is billing landlines here in D.C. and the metro area. The Baltimore Examiner did a story about this in 2006 and the Washington Examiner did another story in 2012. Verizon feels entitled to your (our) money and it takes a Court order for them to refund your money back. This should speak in volumes to all those who feel Verizon is a reputable company.
I first sued them in December 2010 and I expect to be in small claims court every December as long as I have them as a carrier.
 
 
#86 clifford Lincoln 2013-01-14 10:22
i need the money i am unemployed
 
 
#85 clifford Lincoln 2013-01-14 10:21
i need my money i am unemployed
 
 
#84 EPONEALJR 2013-01-07 14:06
VERIZON IS A GOOD COMPANY,BUT LIKE ANY COMPANY,THEY USE THEIR CLIENTS TO THE HILT! NO ONE CAN EVER MAKE HEADS OR TAILS OUT OF THE BILL THEY SEND YOU EVERY MONTH! MY BILL WENT FROM $220.00 USD PER MONTH TO 330.00 USD PER MONTH, FROM 051409 TO THE PRESENT DAY! I WANT 7000.00 USD TO SETTLE!
 
 
#83 trina 2012-12-04 10:45
YES FINALLY SOMEONE HAS THEM PAYING BILLS,YEA I HAVE BEEN A VICTIM OF SEVERAL BILLING DISPUTES LIKE WEB-FEES PROTECTION THEY DID'T ARNOR, BUSINESS ACCOUNTS WITH SOMEONE ELSE NAME ON MY BILL, ONECE I RECIEVED PAYMENTS FOR INTERNET SERVICE I NEVER HAD WITHOUT AN COMPUTER IN THE HOME AN LETS NOT FORGET ENRON MCI" FEES EITHER WITHOUT CONSENT APPEARED ON MY ACCOUNT AS WELL? I WANT ALL MY MONEY BACK NOT SOME BECAUSE THE MORE I SPOKE WITH CUSTOMER SERVICE THE MORE IT GOT WORST NO SUCH THING OF CREDIT OR AJUSTMENTS MY MONEY PLEASE!!
 
 
#82 JIMMY NGO 2012-10-23 16:27
TRULY 100% verizon riff off a senio citizen like my mom after i complained the costomer service,then to the manager long time ago. yes they charge from the third party when my mom call to vietnam by her phone card by using land life basic phone service for low income people paied 5 dollars per month.O.phone card already paid for itself,why she pay aroud 50 dollars more.And the connector oprator tried it longer time,so they charge for what called connection fee..I DONT NEED MONEY.I ONLY THANK TO AMERCAN JUSTICS FOR MAKING THOSE BIG SUCKER COMPANY RIFF OUR TAX DOLLARS WHILE WE DONT KNOW WHERE TO SEEK HELP .THANK.JIM 714-383-7919 THIS PHONE NUMBER STLL BE RIFFED OFF TOO.
 
 
#81 Jerry 2012-09-13 14:20
Verizon's corruption goes beyond 3rd party billing. Cancel your service and the charges keep coming. Show proof and they turn the billing over to a collection agency. You can help stop this by filing a complaint with the Federal Trade Commission and your state's Attorney General, Consumer Protection Division.
 
 
#80 william s brand 2012-08-21 13:50
please send a copy of my unauthorized charges.
 
 
#79 Sandra 2012-08-20 11:52
I have sent the email (ClassAction said to do this)asking for a copy of all my bills from 2005 to present in order for me to see how much these charges were each month. I haven't received anything yet since sending the email Aug 13th. I will wait a couple more days to see if I get this email, if not then I'll have to call. I know they owe me a lot. And I believe they don't want to pay. Cause it's so much easier to ask for the $40.00 payment then it is to get the whole amount owed.
 
 
#78 cONNIE mCcLENNEY 2012-08-13 23:00
received my "Summary of Third-Party Changes" from Verizon, approx. 6 weeks after requesting. Good Luck
 
 
#77 Maria 2012-08-07 11:09
I sing in in may of 2012, I hope I get some money, Im in need of it. Thank You GOD Bless
 
 
#76 Sally Heller 2012-08-04 12:27
I sent for a summary of my third party charges, and they said I eould have an answer in 2 weeks, but it has been over a month. Please tell what I am intitled too. Thank You
 
 
#75 Teri 2012-08-04 11:47
Waiting
 
 
#74 Eleanor 2012-07-30 16:52
I got 2 postcards,1 for me &1 for my husband.Who is now deceased. Does that mean I get 2 refunds. If we get a refund,at all. This thing is going to drag out for who knows how long. If we get a refund at all. 10 mil. isnt going to go far with all the customers Verizon has. Maybe we will get 50 cents.ha ha ha !!!!!
 
 
#73 Felicia 2012-07-28 10:01
Hi! I wanted you to know, that I never recieved a claim form to fill out for thee money that is owed to me from verizon. I keep emailing you'll and no one is getting back to me. My phone number is ( 609 ) 254-7011. that's my new phone number. You can also reach me at ( 609 ) 471-0878. My address is 4216 Arborwood Sec 3 Lindenwold, NJ 08021. Please, do get back to me as soon as possible. I'm trying to get my claim form in before the deadline. I have been contacting you'll since you'll sent me the settlement card in the mail. I do thnak you for your time qand help in this matter. Ms. Felicia Colon
 
 
#72 Elaine Westmiller 2012-07-18 13:17
This settlement run through February 28, 2012. What about the time from then till now (July)!! It was on my bill during that time!!
 
 
#71 Tara 2012-07-16 12:13
Like some of you I too have requested the the summary of the 3rd party charged twice now and still have not gotten anything!!! I'm getting a little angry over this. Has anyone Requested this and received it? Thanks
 
 
#70 Sandra 2012-07-13 21:46
Like Rhonda, I made 2 requests to verizon for my 3rd party charges but I have yet to receive so much as an acknowledgement from them. I'm wondering if this is a delay tactic on Verizon's part until the deadline date so that customers will either rush and request the $40 flat fee (even though they may be entitled to a higher refund) or miss the dealine altogether. I know for a fact they have allowed cramming on my bill because I havbe questioned ALL of those mysterious charges on my phone bill but the explainations were mind boggling, to say the least, but I did get them to stop one of the charges (probably the cramming) and now that I have a clearer understanding of just what they were doing, I, like all the others, with the exception of maybe one, (and you know who you are) want retroactive reimbursement of every penny of these illegal charges. Has anyone out there been successful in getting a response from verizon regarding the total amount of these charges? Thanks so much!
 
 
#69 Eddie 2012-07-05 19:15
Thank God!!!!
 
 
#68 Watdafck 2012-07-04 07:53
Reading these comments I have realized that the majority of people that are posting here are completely ignorant. The article TELLS YOU HOW find out how much you're owed, But obviously you stopped reading right after the mention of money you MAY be owed. The guy who said that he wants his internet payments refunded was the stupidest one here. Most of you don't even know what third party charges are, yet you sign your name to a contract and pay your bill for years. Another person said if you want internet and cells etc. you have to bend over and take the corruption up your keester. Say WHAT?! There in lies the problem in this world...a little bit of corruption has to be tolerated...Let me guess you all watch Swamp people alligator snuff films and know all of the charactors names.
 
 
#67 theresa v workman 2012-06-27 19:45
I would like to know if I qualify for this settlement
 
 
#66 SOCORRO 2012-06-25 16:35
I 'M VERY MAD, VERIZON OVER CHARGE ME FOR YEARS, 2 YEARS AGO AFTER CALLING THEM MANY TIMES THEY GAVE ME A CREDIT OF $138 DLRS, THAT THEY HAVE BEEN DEDUCTING MONTH TO MONTH FOR THE SERVICE, LIKE AROUND A YEAR LATER, THEY SEND ME A LETTER TO PAY THE 138 DLRS AFTER THAT THEY SEND ME TO COLLECTION, AND NOW ITS MORE MONEY, TWO MONTHS AGO I FINALLY CANCELLED THE SERVICE..
 
 
#65 Wm.H.Clayton 2012-06-22 14:19
I would like a SUMMARY of THIRD-PARTY CHARGES. I want to know if I'm due any overcharges return.
 
 
#64 susan 2012-06-17 21:43
I requested a summary of charges at least a month ago. I have received nothing. Just made a second request for these charges.
 
 
#63 faye rothstein 2012-06-16 21:56
Finally they got caught. The entire company and its subsidiaries should be investigated as they cheat wherever they can get away with it. I have never had the same bill two months in a row and it is always higher.They are as crooked as any thief on the street only worse. They pry on unknowing individuals. The poor, the illiterate as well as the prosperous who don't have time for mundane things like a few extra pennies.
 
 
#62 Christina 2012-06-13 09:44
I lost the postcard that said I would get $40 back or more if I cold prove more was coming to me. I also noted that you need a pin number. Well since I know longer have the postcard (it looked like junk mail and someone at my home threw it out), I'd like you to send me another one. I'd also like all my statements reviewed by Verizon. If not I want them to send me all my statements and tell me how to find the figures I should not have been paying. I want them to come up with an accurate amount, that's only fair.
 
 
#61 joanes jean 2012-06-12 16:53
i just want my money back whit 30% interest.
 
 
#60 thelma 2012-06-11 22:32
i want all that is do to me now. how long will it take before i get my money?
 
 
#59 Rhonda 2012-06-11 14:53
I have tried 2 times to get a free copy of my third party charges. I have done this on line and by telephone. It has been 2 months and I still have not received my free copy. Whats up with that? Also how do I make a 3rd attempt?
 
 
#58 DORINE 2012-06-09 14:36
I WOULD LOVE TO GET MY MONEY. VERIZON HAS OVER CHARGE ME FOR YEARS. AND ALWAYS HAS A EXCUSE FOR IT. THEY OWE ME FOR HOUSE PHONE, CELL AND THE INTERNET. THEYWAY OVER PRICE ME I WANT EVERY BIT THATS OWE TO ME. I AM BROKE AND IN CREDIT BUREAU CAUSE OF THEM.
 
 
#57 joan hecht 2012-06-03 23:04
I tried submitting online but am not sure it was received. I thwn called the 1-877 # and was unable to complete saying the phone#. This has not been a customer friendly process.
 
 
#56 Nancy Minor 2012-06-02 21:10
Yes, I too would like my money back. If these big companies were more honest up front none of these class action suits would be necessary. w
 
 
#55 brian steward 2012-06-01 13:02
Yes I second that, good luck with receiving a refund before 2050.
 
 
#54 Migdalia Hernandez 2012-05-30 21:18
Wow I thought I was the only one. Good luck everyone.
 
 
#53 Floniaphine 2012-05-24 15:52
I have been with the company for more than 35 years, so if they owe me I want 100 percent back.
 
 
#52 Della 2012-05-24 15:41
I always felt that i was being overcharged and always inquired about it and was always told no we bill a month in advance for something that i haven't used yet
 
 
#51 Erin 2012-05-24 07:44
You should have gotten a post card in the mail with a pin number on it. There are directions on that post card to get a free summary of all charges. DO NOT throw that card away!! There is a PIN number on the bottom of it that you NEED to have to get your summary AND claim form!!
 
 
#50 Erin 2012-05-24 07:40
So are they going to refund me the money that I had to pay to put a "cramming" block on my line after I finally discovered the charges!?? Since they seemed to feel this was totally legal, and that it was my responsibility! ?? What a bunch of incompetent idiots!! I will never use Verizon again!
 
 
#49 Robert M. Martinez 2012-05-23 12:56
ATT: Settlement Administrator Please mail my Summary of Charges & Claim form for the VerizonClassAct ionSettlement to: Robert M. Martinez 130 South 3rd Street Apt:1007 Harri sburg, PA. 17101 NOTE: PIN# Upon Official Request
 
 
#48 helen 2012-05-22 15:08
how can we tell what are rebate will be. verizon.should know.
 
 
#47 helen 2012-05-22 15:07
why don't they say what are rebate will be?
 
 
#46 Helen 2012-05-22 15:05
How can I tell what my refund will be?
 
 
#45 AndyOrt 2012-05-21 20:12
I am a bit confused about this judgement. I did get a Class Action Settement notice. By getting such dose that mean I am getting a refund. Perhaps, so one can share that information with me. I have always paid my way...would be nice to get afew dollers back.
 
 
#44 grzegorz 2012-05-20 19:18
no comment
 
 
#43 Charles 2012-05-16 01:17
I remember paying huge amount on my telephone bill. That's crazy!!! I am hoping to get more money back.
 
 
#42 JON 2012-05-15 12:01
THEY KNOW WHO THEY HAVE CHEATED, THEY SHOULD JUST GIVE BACK THE MONEY! WHY DO WE HAVE TO JUMP THROUGH HOOPS TO GET OUR MONEY BACK?
 
 
#41 billykimble 2012-05-15 08:33
5/15/2012 i was charges for land and inter net 4'2 it was all got and that blassing fast
 
 
#40 Dawn 2012-05-11 15:36
I was in a dispute with verizon and they said charges were increased and had been for a while without our permission! So money back wiould be good!
 
 
#39 martha gibson 2012-05-11 15:03
OF COURSE!!!! its my money! and I want it now.
 
 
#38 Dorene Coon 2012-05-11 10:05
yes i would like my money back that is owed too me thanks
 
 
#37 Dorene Kingsbury 2012-05-11 10:03
yes , i would like back owe too me .
 
 
#36 Dorene kingsbury 2012-05-11 10:02
i would like too know how much money im getting back
 
 
#35 linda Tunnell 2012-05-10 21:33
How do I get my money.
 
 
#34 Deloris Sewell 2012-05-10 21:07
Yes, I would like my money!
 
 
#33 Deloris Sewell 2012-05-10 21:06
Yes, I would like my money!
 
 
#32 Wendy Rakowiecki 2012-05-10 07:22
I totally agree with all comments. I had a charge from Verizon, refused to pay it, now it is on my credit rating! Not only do they owe all us all money, they tarnished my good credit rating!
 
 
#31 Latonya Saunders 2012-05-10 06:30
I dont wanna wait, but if thats what I have to do then its done because I want whats owed to me. ""ITS MY MONEY AND I NEED IT NOW"
 
 
#30 Andres Amaya 2012-05-09 19:00
Give me my money back beach !
 
 
#29 Elsa 2012-05-09 15:32
its my money!!!!!!!!an d I want it now.......!!!!!
 
 
#28 Laurie 2012-05-09 11:19
where did I find out how much money
 
 
#27 Gail 2012-05-09 09:54
They have added extra charges to my bill several times. I check my bill faithfully every month because of this. They always give me credit for what they tried to rip off. I WANT MY MONEY BACK NOW!!! and with interest. I'm shopping for a new provider now.Berliet onsapb
 
 
#26 John 2012-05-09 09:17
They are the worst company I have ever dealt with in my life! Every month calling and getting nowhere...Hopef ully this will be a welcome relief for the exhorbedent amounts of money I had to pay them over the years. They would always tell me, that's not our dept., that's the cell phone side of the co., or that's not our dept., it's the landline side of the company. We do not work together, so you will have call them directly., etc. I would never ever recommend that company to anyone!
 
 
#25 jan 2012-05-08 23:27
I got the card in the mail today...immedia tely requested the info for a full payment...why should anyone accept only $40...for almost 6 years being charged that comes to about .55 cents a month...the charges have had to be higher than that...I WANT THE MONEY BACK AND ALL OF IT !!
 
 
#24 alichia 2012-05-08 18:12
I want all my money back owed to me---these big companies are freaking rip offs & it should be paid back w/interest -----
 
 
#23 Lee 2012-05-08 18:03
go this site / it will mail u info whats best for you https://www.verizonthirdpartybillingsettlement.com/(S(zpdj5gbwljzo1mvkb4qhozme))/Default.aspx
 
 
#22 jerri 2012-05-08 16:42
read the instructions, it tells you what you need to do, you can opt for a one time payment of $40.00 or if you would like your full payment, you have to download the form or call the number to request a paper form in the mail, fill out the form and mail it back, at that point, they will do what they need to do on their end and respond back to you. thats what i get from it anyway. But who knows how much is due to you if any at all??? im not sure, but im sure there is a way they can research your billing statments to find a dollar amount.
 
 
#21 Karen Thomas 2012-05-08 16:14
If I'm owed over $40.00, why should I accept only $40.00. I don't think so. Give me what Verizon took from me!
 
 
#20 Cathie Phillips 2012-05-08 08:44
Where do I get a claim form??
 
 
#19 Mike 2012-05-07 22:47
And i bet that third party company was MCI.....
 
 
#18 jack mehoff 2012-05-07 20:29
all of the huge companies in u.s.a. constantly screw the working class take bailouts and hide in tax shelters so unless we want to live without cell phones computers or cable tv we just need to bend over and accept it
 
 
#17 Chris 2012-05-07 19:02
If you want to find you how much you're owed, go to the link above and enter your name and address and it will be mailed to you.
 
 
#16 bonnie katruska 2012-05-07 18:39
i have all my bills for 2005 to 2012 it looks like my kids and i will be going over every one.
 
 
#15 lyndsay 2012-05-07 15:23
how do u find out how much money you is getting back ??
 
 
#14 Daniel 2012-05-07 14:49
If verizon made a mistake about thirdparty billing i expect to get a reinbursement from verizon
 
 
#13 Filed for refund 2012-05-07 14:31
If you have money coming back you will receive a card about the suit in the mail like I did today. Their website tells you how to find out how much you paid so you know whether to file for the short form ($40.00) or the longer form for a higher cash payment. You must have the card because there is a pin number on it that must be listed on your claim. Hope this helps.
 
 
#12 marty 2012-05-07 14:25
this is great a nother big company screwing custamers out off alot of money .they should pay pay back all the money
 
 
#11 charles 2012-05-07 09:24
What supporting document do I load/
 
 
#10 Refund Wanted 2012-05-06 18:39
I had a 3rd party charge to my Verizon bill knowingly because it was my internet service provider. They would charge 39 dollars a month for 2.8mbps. It would come up on my bill as 3rd party charges. I knew what they were and would pay it cause I know how to read my bill. But since so many people have been charged things they weren't aware of I think I should jump on the bandwagon and try to get a refund. I've been paying for this internet as a 3rd party for a year and half now so that would be a refund of around 700 dollars is that fair to request?
 
 
#9 Gina Cowins 2012-05-06 03:42
I remember paying high monthly bills and couldn't figure it out.
 
 
#8 Arlene Johnston 2012-05-05 19:07
So how do you get the answers to the question of what is a third party charge? If I'm due money how do I get it?
 
 
#7 rachael paladino 2012-05-05 18:16
i dont know what third party charges are but if it was billed to me i do want the money back
 
 
#6 Luz Garcia 2012-05-05 16:56
I really want my money back!
 
 
#5 lola 2012-05-05 14:39
I hope it is enough for dinner
 
 
#4 mattie davis 2012-05-05 06:14
how much money is due to me
 
 
#3 Eb 2012-05-04 21:25
I want my money, and i want it now and don't forget to add 30% of interest
 
 
#2 guillermo 2012-05-04 19:32
oh,oh this was since 2005 noooh...?how do I know what to do.
 
 
#1 christine 2012-05-03 14:36
How do I know how much I was charged for this billing?
 

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