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Verizon Wireless Reaches $10M Class Action Settlement Over Fees Print Email
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Thursday, 14 June 2012 03:00
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Verizon Wireless Reaches $10M Class Action Settlement Over Fees

By Matt O'Donnell

 

Verizon WirelessVerizon Wireless has reached a $10 million class action lawsuit settlement over allegations it violated California law by charging consumers fixed fees for late charges and reconnections, regardless of how much their plans cost.

According to the Verizon Wireless class action lawsuit, Verizon customers were charged a fixed $5 late fee if they did not pay their bills on time and a $15 reconnect fee to begin service again. These fees were allegedly the same regardless of the monthly cost of the plan. The class action lawsuit alleges that California consumer protection laws make such flat fees illegal.

Under the proposed $10 million class action lawsuit settlement, Verizon has agreed to distribute funds to individuals who paid a $5 late fee between June 12, 2003 and July 20, 2012, or a $15 reconnect fee between December 1, 2004 and April 26, 2012.

Keep checking Top Class Actions for details on how to file a claim for the Verizon Wireless Fee Class Action Settlement as soon as the Settlement Administrator website is up.

In the meantime, you can read the class action lawsuit settlement agreement, filed in the U.S. District Court for the Northern District of California on May 25, at www.hbsslaw.com/verizon-wireless.

The case is Joseph Ruwe, et al. v. Cellco Partnership d/b/a Verizon Wireless, U.S. District Court, Northern District of California, San Francisco Division.
 

 

Updated June 14th, 2012

 

 

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Last Updated on Thursday, 27 December 2012 11:09

Comments   

 
#33 Angel 2013-06-19 01:14
HEY! WHEN IS THE CHECKS COMING.
 
 
#32 Jarvis Heyward 2013-06-18 11:42
Verizon is a rip off. I was a loyal customer for about ten years until I said enough is enough. I received an outrageous bill an their explanation was "I didn't have a text message plan". After talking with customer service who gave me the run around I said the hell with it an switched providers.
 
 
#31 Kameel 2013-06-12 01:52
Refund
 
 
#30 linda 2013-04-29 20:42
ya when is payday!!!!!!!!!
 
 
#29 Karen 2013-03-10 14:26
What good is a class action suit if they continue to change the $5 fee?
 
 
#28 melissa 2013-03-05 11:24
How do I join in on this lawsuit? I never received any info from Verizon and I think this applies to me as well... is it a re-imburse for the $15- per line? I have 5 lines
 
 
#27 Alfredo Texaca 2013-02-24 18:09
Has anyone collected any information on suits against Verizon Wireless, like in the State of Texas.

Verizon is constantly changed there "TOS" and User Agreement...and If its a "contract" as they state, and if you are a party to the contract, then you have to be given proper notice. This requirement is Never accomplished.

They changed my plan when my 2003 Nokia phone died, I had Assurion Insurance, they replaced with a LG chocolate smartphone. What they failed to mention, that this phone required a more "Expensive" smart phone plan, I don't understand how they can do?

And there idiots employees at their store front store, are morons, they don't understant Contracts, or the legal process, they are pretty much Drones..
I need caselaw from Texas... Thank you.
 
 
#26 Alfredo Texaca 2013-02-24 17:32
Has anyone collected any information on suits against Verizon Wireless?? How about in the State of Texas, they are constantly changed there "TOS" and User Agreement... If its a contract, then a party to the contract has to be given proper notice. This required is Never accomplished.

They changed my plan when my 2003 Nokia phone died, I had Assurion Insurance, they replaced with a LG chocolate smartphone. What they failed to mention, that this phone required a more "Expensive" smart phone plan, and there idiots employees at their store front store, are morons, they don't understant Contracts, or the legal process, they are pretty much Drones..
I need caselaw from Texas... Thank you.
 
 
#25 Kathie 2013-02-16 22:51
I am with you Regina...when will "WE" be compensated from the settlement with Verizon?
 
 
#24 Regina 2013-02-01 15:59
When is pay day!
 
 
#23 david 2013-02-01 01:56
wow. this is dumb. smh. at&t charges $5 late fees and $40 restoral fees. they are way worse. verizon charges less than any of the carriers and someone sues over it and won? wow. simply wow.
 
 
#22 Angie 2013-01-13 16:17
To #9 and 16. I too had 4 lines with Verizon,I let my lines run out,didnt use the phones at all,I went to a whole new company,and still they charged me a total of $620 for line usages etc. really,I told them I wasnt going to use the phones,they said to just shut the phone down and pay the line fees til they run out,We did that,and they over charged,they wont let it go,we need a class action for over charges
 
 
#21 Bahluol 2013-01-06 18:55
My son had his phone stolen and we went to get a new one and for 2 yrs for some reason verizon charged me 10 dollars a month for my son's stolen phone. It was very frustrating because they used the excuse that i have to pay for the stolen phone because it was part of our contract even though I got my son another phone.
 
 
#20 Al Rende 2013-01-05 09:38
A supervisor at Verizon suggested I remedy my issues by joining a class action suit against verizon. Where do I sign on
 
 
#19 Caleb Brown 2013-01-04 17:31
My phone service is through ATNT because I have had dissatisfactory service with Verizon in the past. My problem is the Verizon landline and high speed internet. I called a service tech to my home to fix a problem that was admittedly, by them, on their side of the phone lines. I was to be charged nothing for this service .Long story made short, my bill is over 7 times higher than agreed upon after all the charges. I think I will just find another provider and save some money until I can get through to Verizon's customer service, (unlikely) or they call me to ask why I have not paid this outrageous bill (most certainly). I really just want to automate my own phone so that they have to speak to a computer for 30 minutes before being told I'm busy, call back later.
 
 
#18 Daryl 2012-12-02 19:27
I called to ask verizon about their cheaper plans and a lady put me on a plan that is $320.00 a month. I was paying $186.00 and didn't want a higher bill. She said the cheapest plan was unlimited everything and i didn;t tell her to change it from my original plan which was $186.00, so now my phones are shut off because i can't pay the bill. They also charged me a reconnect 2 times in July and August. They sent me a final bill of over a $1000.00. I can't pay it. Any suggestions on what to do about this nightmare?
 
 
#17 jesus 2012-11-29 18:20
This kind of things happen, because , somebody has to look very close how many companies like this take advantage of their mistakes , and nobody says none of this and we are the loosers.
 
 
#16 Michelle 2012-09-25 20:04
Honestly, this is RIDICULOUS!! I have paid soooo much in late fees, and I called to disconnect my services months ago! Turns out they were not disconnected and late fees were charged MONTHLY while I was still making payments!! This needs to stop. I JUST got off the phone with them, I was on the phone for over an hour, transferred to 3 people and they still gave me the run around!
 
 
#15 laura 2012-09-14 18:09
It's called pay your damn bill on time people!! That's how all bills work. Be responsible and stop trying to make a quick buck all because you can't take care of your responsibilitie s. What happens when you pay your mortgage late? Late fees! And every single cell company does this. Not just Verizon. They have great coverage so you can't sit here and say they don't. Verizon sends you the bill with more than enough time for you to make sure that it's paid. You have the power to avoid late and reconnection fees.
 
 
#14 America 2012-09-09 13:56
I got charged 60 dollar (had four phones))re connection fee for about 8 times and a five dollar fee every month for about a year in a half. I finally stopped paying and was left with almost a 1,000 dollar bill at the end of my two year contract.
 
 
#13 lindsey 2012-08-23 13:36
May I ask why Verizon is the only cellular carrier that is in a class action lawsuit for this? I know for a fact T-Mobile charges a $5 late payment fee or a % if its less than $5. But the reconnection fee is $20/line?
 
 
#12 clinton williams 2012-08-21 02:08
I was billed over and over $5.00 dollar late charge for a long time. and my acount was paid up.
 
 
#11 Blanca 2012-08-19 18:29
they rob u money anyways they send me wrong phones 3 times and that service its sucks i keep complainig they didint do anything they dont let me get out a tha 30 days and when i desconect that phone they charge me 1000 and i still recive that bill.
 
 
#10 Carl Cena 2012-08-18 13:20
I have try to get the $5.00 dollars late fee resolve. but verizon just doesn't care. I glad there is a claim against them,it 's about time !!!!
 
 
#9 Michelle 2012-08-18 12:11
I'm waiting for the next one that targets false fees invoiced when you close your account with them to elect another service provider. I called Verizon to "manage timing" of the close of my account to return to Comcast and gained the date needed. Then I received a bill (after I was current at the time of closing the account) I called Verizon and they said, oh...we'll credit you I then received a check for 147.00 AFTER.. .they started billing me 114.00 for my phone bill advising oh, the phone fee wasn't included and that date was different than ISP/Cable. Bunch of nonsense because I ordered all 3 services to be turned on and paid ongoing as a bundle package. That began mid February and just recently....aft er "several calls and collection agencies" that my invoice was reduced to "0" The are dirty scammers when it comes to closing your account and they did the same with my cell phone when I closed the account to move to T-Mobile. That was how I learned of their dirty tactics so I made it a point to fight the fees when I changed to Comcast Amazin g...they are making money hand over fist on their so called fees based on noting but complex nonsense. Soon ...you will see another class action lawsuit over their fees when you cancel their cable, ISP & phone services when organizing under the bundle package and I can't wait!
 
 
#8 Charlie Vuong Huynh 2012-08-16 16:41
In May I open an a line for my computer then I have threeday for trial and canceled if it doesn't work out. Then I return Item. But two month later I recieved a late billed that charge to my account one hundreds ninety two for the item that I have return in three days trials. They make me dispute it over the last couple years.
 
 
#7 Joe 2012-08-08 05:46
Verizon not only charges a late fee of 5$ every month before the dates of the service begins, they have told me that they don't care if Fed-ex has a signature from Verizon for a phone I returned - they are charging me $350.00 for it, and told me if I dont pay I will be disconnected... and if I dont like it I can sue them, they don't care. and if I go to or call the local verizon store they will just disconnect my service, which they did. I tried to get them to file a R.O., so that I could at least get them in front of a judge, but they won't bite. any suggestions?
 
 
#6 cameron hilton 2012-07-23 11:40
i live in north carolina and get charged these rates. if you are just one day late they suspend your coverage and then apply the fees per phone on your account.
 
 
#5 cameron hilton 2012-07-23 11:39
what if you do not live in california? i live in north carolina and get charged these rates. if you are just one day late they suspend your service and charge you a fee per phone to reconnect.
 
 
#4 Caroline 2012-07-18 13:09
They want to charge me $5 per page to send me my past statements. How do I handle this?
 
 
#3 shelby smith 2012-07-01 20:54
We just got charged these $15 reconnect fees now (june 2012)!!!! Anythibg I can still do????
 
 
#2 Deb robertson 2012-06-19 12:03
How can I join the class action?
 
 
#1 audrey 2012-06-18 17:00
I have received notices for these thsvcouz
 

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