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Clearwire Internet Class Action Settlement

By Mike Holter

 

Clearwire CorporationClearwire Corporation has reached a class action lawsuit settlement to resolve customer allegations that its Internet speeds were slower than advertised and that it prevented customers from terminating their contracts despite providing poor Internet and phone service. If approved, the Clearwire class action settlement will provide credits to current customers and cash payments to former customers who file a timely Claim Form.

The Clearwire settlement will resolve two class action lawsuits, entitled Dennings v. Clearwire Corp. and Newton v. Clearwire Corp., that claimed, among other things, that Clearwire misrepresented its Internet service speed, intentionally slowed customers’ Internet service speeds without proper disclosure, provided poor Internet and phone service and/or imposed early termination fees (“ETFs”) that prevented customers from terminating despite poor service or required them to pay the ETF.

Clearwire denies the allegations but has agreed to a class action lawsuit settlement to avoid the expense of further litigation.

Class Members of the Clearwire class action lawsuit settlement include all persons or entities that purchased Clearwire’s retail services between November 14, 2004 and February 27, 2012 and provided Clearwire with a billing address in the United States.

Under the proposed Clearwire Internet class action lawsuit settlement, Clearwire will provide credits (to current customers) or make payments (to former customers) who submit a valid Claim Form by January 9, 2013. The amount of money or credit you can receive from the Clearwire settlement will depend upon which Settlement Group you fall into:

Group 1. Eligible Claimants who paid an ETF to Clearwire after cancellation due to concerns over service quality will receive 50% of the amount of the ETF paid;

Group 2. Eligible Claimants who initiated Clearwire service before September 1, 2010 and who experienced impaired Internet speeds and believe Clearwire was responsible will receive (i) $14.00 plus (ii) the following amounts for each month of service prior to February 27, 2012 during which Clearwire’s records show it managed the Eligible Claimant’s Internet speed at one of the following levels for at least one hour in the aggregate for that month: (A) 0.25 Mbps: $5.00; (B) 0.60 Mbps: $3.00; (C) 1.0 Mbps: $2.00.

Group 3. Eligible Claimants who initiated Clearwire service on or after September 1, 2010 and who experienced impaired Internet speeds and believe Clearwire was responsible will receive the following amounts for each month of service prior to February 27, 2012 during which Clearwire’s records show it managed the Eligible Claimant’s Internet speed at one of the following levels for at least one hour in the aggregate for that month: (A) 0.25 Mbps: $5.00; (B) 0.60 Mbps: $3.00; (C) 1.0 Mbps: $2.00. Group 3 Eligible Claimants will receive no less than $7.00, without regard to the number of months (if any) during which Clearwire managed their Internet speed.

The only way to obtain a cash payment or credit from the Clearwire Internet class action settlement is to file a claim form online at www.DenningsSettlement.com or mail it to the Settlement Administrator. Claim Forms must be submitted or postmarked no later than January 9, 2013.

Claim Forms and more information on your rights in the Clearwire Internet Speed Class Action Lawsuit Settlement can be found at www.DenningsSettlement.com.

 

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Updated September 24th, 2012

 

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10 Comments

  • Anonymous October 20, 2012

    I was was sent an e-mail as part of this classaction Dennigs v clearwire corp and deleted it by accident and to be sent a claim number or post card so i can make my claim, my name is Ricki Allen, kay.washington@rocketmail.com, my address is 5600. Conroy street fort worth, texas 76134

  • Anonymous October 20, 2012

    please send me a claim number, I deleted mine by mistake

  • Anonymous November 12, 2012

    I used to have clear also from 2010 till 2011 and I have not received a claim number please send it to the following email address thank you maddison201986@hotmail.com and my address is 7515 idlewild rd charlotte nc 28212…

  • Anonymous November 22, 2012

    How did the law firm get my private email address, co-incidentally the email for the law suit came directly to very same account listed with Clear. The dollar amount for pay out is quite low as 75% of my use and need for internet is to view streaming video. I think the law suit is a front, I do not appreciate being forced to join a law suit I did not file or ask to be included in-the ultimatum from the firm, requiring me to join or exclude myself is a little assuming. Why should I or anyone else have to join or participate in any legal claim, I didn’t hire the firm. No thanks.

  • Jennifer March 30, 2013

    I am in a location with limited internet options. Clearwire is still impairing internet speeds, .1 mbps, and last night told us it is due to “tower congestion” and he then stated that when people sign contracts, they sign on for “limited internet usage” and are using it too much. After I refused to follow their troubleshooting process, mbps went to .9…without me doing anything. Amazing how that happens! Miracles do happen, it happens everytime I call. I’m not getting what I pay for and they don’t care. They are a pathethic company with poor values.

  • Natalie Richardson April 2, 2013

    I filed my claim and have not heard anything. When will I hear or receive something?

  • Noel May 15, 2013

    I had done everything they ask but i haven’t hear or get anything from it.

  • Nancy wages May 16, 2013

    Got an email about claim, 9/28/2012 filled out information, I have a claim number and a control number. Have not heard anything what should I do?

  • Angelina Guadiano July 23, 2013

    I filed a claim before the deadline and have not heard anything. I received a post card acknowledging the claim but nothing else. Where can I go for more information. Thanks!

  • Cynthia stovall September 12, 2013

    I filed my claim and have not heard anything. when will i hear or recived something ?

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