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Aspen Dental Class Action Lawsuit

By Matt O'Donnell

 

Aspen DentalAspen Dental, one of the nation’s largest corporate-dental chains, has been hit with a class action lawsuit accusing it of illegally owning and operating dental practices and of deceiving patients with aggressive sales pitches for expensive treatments after they’ve been lured in with promises of free exams and X-rays. Aspen Dental owns and controls 358 clinics across the country and markets to low-income patients that can’t afford dental care.

The Aspen Dental class action lawsuit was filed following a June 2012 report by PBS FRONTLINE and the Center for Public Integrity titled “Dollars and Dentists” that uncovered Aspen Dental’s practice of servicing patients who can’t afford a dentist and then allegedly locking them into debt. Some patients in the report also alleged they were overcharged and given unnecessary treatments.

The Aspen Dental class action lawsuit was filed October 18, 2012 by 11 patients across the country who accuse the company of violating laws in 22 states that require clinics to be owned by dentists actively performing procedures onsite. The laws are designed to prevent business interests from overshadowing those of patients.

Aspen Dental said Friday that the accusations in the class action lawsuit “are entirely without merit,” and that it provides support services to dental offices owned by local dentists.

“The dentists and staff at Aspen Dental offices around the U.S. provide access to high quality, affordable dental care for millions of patients,” the Syracuse-based company said. “Their singular commitment is to do what’s right for their patients.”

However, attorneys for the Plaintiffs say in the class action lawsuit that Aspen Dental trains the dentists and sets production goals for them, and accuse the company of illegally practicing medicine. They are seeking class-action status to cover potentially tens of thousands of current and former patients.

In 2010, Aspen Dental reached a $175,000 settlement with the Pennsylvania Attorney General's Office over misleading information about discounts, consultations, financing and other promotions.

Plaintiffs in the Aspen Dental Class Action Lawsuit are represented by attorneys Brian Cohen and Jeffrey Norton.
 

 

Updated October 22nd, 2012

 

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Last Updated on Thursday, 27 December 2012 11:09

Comments   

 
#18 Vicky 2013-04-01 14:06
Yes. It's unbelievable, and young inexperienced dentists do all of that crap. They(Aspen) screw their employees and their relatives, promising discounts on services and then they charge in full and demand to pay in a week or so. They(Aspen) don't care. They have no morals. All the management and upfront have no dental previous experience or education. They pay embarrassing wages to staff and change them like "gloves", that you,guys, wouldn't find those who is in fault for the crappy dental services.Good like for you! I really hope that you return your money!
 
 
#17 Carlina Wiese 2013-03-26 17:10
Aspen Dental has been overcharging my family as well and it is a battle each time. They receive money from the insurance company then charge us too even though the insurance company paid them!
 
 
#16 Michele Metzger 2013-03-15 01:41
I would also like to join the lawsuit. I have been dealing with ill fitted dentures since last April. They have remade them 3 times and they still do not fit. $4600 later and am not able to go out to a restaurant to enjoy a meal. This has been a nightmare.
 
 
#15 Rosalee Scott 2013-02-19 22:42
I would like more information on the Aspen Dental Class Action lawsuit. How do I get included in this lawsuit I have a nightmare to share in this case. Would like to be able to obtain lawyers name.Over 18,000 dollars for 1 appointment and they charged me more for the third appointment which was included in the first estimate which I paid thru carecredit. the last $00 has went to collection. Thoughtthey were giving my a free electric toothbrush and found out they charged me for it. nothing was said about a charge, They said sign here that we showed you how to use it ,but was actually signing to buy!!!
 
 
#14 Devin DeMeulenaere 2013-02-15 19:55
I would like more info on Aspen Dental lawsuit. I have had my own nightmare with them and was mislead by them. I was tricked into costly procedures that were not covered by insurance even after Aspen Dental assured me that they would be. I have been paying on my bill with them for 3 years and it never seems to go down.
 
 
#13 Carla Covert 2013-02-01 09:35
I would like to be a part of the class action suite. Aspen has put me through the ringer and I have suffered depression because of them.
 
 
#12 Renee Schwieger 2013-01-31 08:07
I too was screwed over by Aspen. They charged me and then kept adding to the bill. I have partial plates I cannot wear and had to see a new dentist. (real) and found out that they pulled teeth I didn't need pulled and that my plates are temps. To fix this it will cost another $4800 so I too need help.
 
 
#11 Steven Singleton 2013-01-07 08:49
I have had my own experience with Aspen Dental. A couple months ago, they extracted all of my lower teeth and immediately put in "temporary" dentures. The cost was around $3.500 charged through Care Credit before the procedure was even completed. I now have the roots of the teeth that were extracted growing up through my lower gum, making it very painful to wear my dentures. I would like to be a part of the class action lawsuit.
 
 
#10 Steven Singleton 2013-01-07 08:44
Have had the experience with Aspen Dental of having all my lower teeth extracted and being given temporary dentures. Now the roots of the teeth that were extracted are growing up through my lower gum.,causing great pain when I attempt to wear my dentures. They charged me about $3,500 through Care Credit before the procedure even took place. I would like to know how to join the lawsuit.
 
 
#9 Donna Miles 2013-01-02 14:50
I would like to know how to join the class action law suit. I have been fighting with Aspen Dental in Mechanicsburg, Pa for almost a year now. I got dentures last February. They have had to make 3 full sets and they still are not right. I not only need to feel normal again I need to find a way to have these dentures replaced. I am already $3400.00 out of pocket, not counting what my insurance paid.
 
 
#8 Susan Golden 2012-12-06 22:21
I also need advice as to How to join in the lawsuit. I took notes on every incident, who said what, dates, of calls, saved all the emails from the regional manager and have all my insurance charges, payments, and Aspen dental charges. Because of them I lost my tooth, have a second root canal that is uncomfortable, and need an implant which I can't afford. Plus I spent many days, weeks, and months in excruciating pain and discomfort!
 
 
#7 Susan Golden 2012-12-06 21:24
I too have been the victim of Aspen Dental's horrors. I had two root canals. Then Aspen Dental charged me for out of network fees When all my dentists and oral surgeons were in network. The problem is I Did not realize this until it was too late. They would not let me make an appointment until I paid my outrageous balance. My root canal really bothered me and I desperately needed to be seen, but because of their neglect I ended up having to save 600 $ to be seen. I ended up needing an extraction and I lost my tooth because their staffs irresponsible and careless charges. Finally my insurance told me about the overcharged fees and Aspen Dental was supposed give me a credit. What they Did was use my credit towards pulling my tooth! It was their fault in the first place I lost my tooth. If they never overcharged me, I would never haveadecayed tooth!
 
 
#6 AUGUST CARPER 2012-11-30 21:40
I WOULD LIKE TO PARTICIPATE IN THIS LAWSUIT I COMPLAINED TO MY DENTAL INSURANCE (DELTA DENTAL) THEY WERE NOT ABLE TO HELP ME . I HATE MY DENTURES I GOT DENTURES HOPING I COULD SMILE AGAIN, BUT I AM SO EMBARESSED BY THE THE WAY I LOOK. .I AM SO GLAD THAT SOMEONE IS GOING TO DO SOMETHING ABOUT THE WAY ASPEN DENTAL HAS LIED AND TAKEN ADVANTAGE OF US HARD WORKING PEOPLE. THANK YOU SO MUCH.
 
 
#5 Jolene Clay 2012-11-30 13:34
I would also like to be informed on how to go about doing something as this as well, in the process of hiring/obtainin g a lawyer. Need advice and guidance in how to do so. - Jolene Wausau Wisconsin
 
 
#4 Karen gorzelic 2012-11-19 16:21
I would like to participate in the class action lawsuit. I am a victum also given the wrong ill fitting dentures
 
 
#3 ANGIE STEVEN-ZARATE 2012-11-04 18:47
Yes, I been seen at Aspen Dental, and I been overcharged for a cleaning and a couple cavities fill. They offer me to applied for a CareCredit to make monthly plans, besides the practically force me to buy an electrict toothbrush. I was surprise and I end buying it. I would like to file a complaint, and I would also like the name and address and phone number on who to contact on concering this lawsuit,,,,,,,o n Aspen Dental
 
 
#2 Victora Agosta 2012-10-29 19:20
I have my own Aspen Dental nightmare which began in 2009. I am currently under the care a new dentist and oral surgeon who, I am sure would confirm their experience with the shoddy and expensive work done by Aspen. How would I go about joining your class action lawsuit? Thank s for your consideration. Victoria
 
 
#1 Victoria Agosta 2012-10-29 19:16
How would I go about being included in your class action lawsuit.
 

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