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|Barnes & Noble Thieves Steal Credit Card Info, PINs|
- Monday, 29 October 2012 11:58
Barnes & Noble Thieves Steal Credit Card Info, PINs
By Kimberly Mirando
UPDATE: The first class action lawsuit has been filed over the Barnes & Noble PIN code data theft.
Barnes & Noble has announced that hackers may have stolen customer credit and debit card information at 63 stores across the country. Legal experts predict Barnes & Noble, the country’s largest bookseller, will likely face a number of class action lawsuits over the data breach.
According to the company, hackers planted bugs in a single card reader at each of the stores, which allowed them to steal account information and PINs of customers who used the card readers to swipe their credit or debit cards during purchases.
Barnes & Noble said even though less than 1% of the devices throughout its system were affected, it disconnected all PIN pads in its nearly 7,000 stores after learning of the data breach on September 14. Cashiers now process customer payment cards using more secure readers attached to cash registers.
Barnes & Noble urged customers of the targeted stores to check their accounts for unapproved transactions and to change their PINs. It also said it has completed an internal investigation into the “sophisticated criminal effort” and that federal authorities were looking into the crime.
"There is absolutely no indication that any Barnes & Noble employee was involved in this," said spokeswoman Mary Ellen Keating.
The company said it is collaborating with banks, credit card companies and issuers to identify which customer accounts were attacked.
Barnes & Noble said its customer database is safe and that purchases made through its website or using its Nook devices and app were unaffected. The data breach occurred at 63 stores located in California, Connecticut, Florida, Illinois, Massachusetts, New Jersey, New York, Pennsylvania and Rhode Island.
So far no class action lawsuit has been filed over the Barnes & Noble data breach, but if history is any indication, the company will probably face lawsuits from customers whose credit card and/or debit card information was exposed to the thieves.
Updated October 31st, 2012
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Last Updated on Thursday, 27 December 2012 11:09