Southwest Airlines class action settlement

A federal class action lawsuit filed Monday claims Southwest Airlines violated the Fair and Accurate Credit Transaction Act by printing the expiration date of customers’ credit and debit cards on receipts.

Lead Plaintiff Robert Miller alleges in the Southwest Airlines class action lawsuit that he believes the airline has been violating FACTA since at least October 2007. Miller first noticed the violation this October when he used a credit/debit card to purchase a ticket from Southwest and saw his card’s expiration date on the receipt.

FACTA prohibits merchants from printing more than the last 5 digits of the card number or the expiration date on any electronically printed sales receipts.  Violating FACTA carries a penalty of between $100 and $1,000 per violation.

The Southwest Airlines FACTA class action lawsuit is brought on behalf of all U.S. persons who, within the past five years, were provided an electronically printed receipt at the point of sale or transaction with Southwest Airlines on which the expiration date of their credit or debit card was printed.

The Southwest Airlines FACTA Class Action Lawsuit case is Miller v. Southwest Airlines Co., Case No. 12-cv-05978, U.S. District Court, Northern District of California.

The plaintiffs are represented by Colin H. Murray of Baker & McKenzie LLP.

UPDATE 1: A federal judge granted preliminary approval to a $1.8 million class action settlement in this case on October 18, 2013.

UPDATE 2: Details on how how to file a claim for the Southwest FACTA Class Action Settlement can be found here.

UPDATE 3: A federal judge gave final approval to the Southwest Airlines FACTA class action settlement on March 21, 2014.


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  • Kerry Gatewood October 22, 2013

    Yes this happened to me as well.

  • Myndie Carter October 23, 2013

    It happened to me!

  • Nathan October 24, 2013

    anyone know when you can file a claim or is it opened yet

  • barry October 29, 2013

    I flew several times on SW during this time period,hopefully, I can be a part of this class action…

  • Denise. Qualls October 29, 2013

    where do i foll out a claim form ?

  • kathy carlson October 30, 2013

    Took southwest with 2 children many many times to nashville, houston, orlando, nashville phoenix san diego

  • linda October 30, 2013

    I flew SWA every couple of weeks to see my sister in Tucson, than back to San Diego.

  • Darlene De Nike October 31, 2013

    how do I file a claim form?

  • George November 20, 2013

    Is it too late to file? Where are the claim form links?

    Please advise.

  • Top Class Actions March 24, 2014

    UPDATE: A federal judge gave final approval to the Southwest Airlines FACTA class action settlement on March 21, 2014. More info:

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