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FedEx Office Class Action Settlement

By Mike Holter

 

FedEx Office settlementFedEx Office and Print Services Inc. has reached a class action lawsuit settlement resolving allegations it printed in-store receipts that showed too many numbers of customers’ credit or debit cards. If you made a purchase at a FedEx Office store between April 2009 and April 2010 using a debit or credit card, you may be eligible to receive a $50 FedEx Office Store Value Card from the class action settlement.

The FedEx Office settlement will resolve a class action lawsuit, titled Razmig Tchoboian v. FedEx Office and Print Services, Inc., et al., that alleges FedEx violated the Fair and Accurate Credit Transactions Act (FACTA) by printing credit/debit card receipts that show too many numbers on the card. The alleged FACTA violations occurred at FedEx Office self-service machines located in the store. The receipts from the kiosks allegedly displayed the first two digits and the last four digits of their debit card numbers, and were printed at FedEx Office retail store locations nationwide.

FACTA prohibits merchants from printing more than the last 5 digits of the card number or the expiration date on any electronically printed sales receipts in order to protect consumers from identity theft. Violating FACTA carries a penalty of between $100 and $1,000 per violation.

FedEx denies it did anything wrong and maintains the numbers it printed on the receipts did not put customers at risk for identity theft because they were not personally identifying numbers.

Class Members of the FedEx Office class action settlement include all U.S. consumers who can present an original or copy of a printed FedEx Office receipt printed between April 2009 and April 2010 displaying the first two and last four digits of their credit or debit card number.

Class Members that submit a Claim Form no later than February 2, 2013 will receive $50 FedEx store card that may be used at any FedEx Office location in the U.S. for the following FedEx Office Express Pay services: copy machines (black and white and color copies), facsimiles, computer rentals, Lapnet Stations, and Sony Picture Stations.

A Final Fairness Hearing is scheduled for April 8, 2013.

Claim Forms and more information on your rights in the FedEx Office FACTA Class Action Lawsuit Settlement can be found at www.FXOClassAction.com. Detailed claims filing instructions can be found in our Open Lawsuit Settlements section.

 

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Updated January 4th, 2013

 

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9 Comments

  • Tom January 6, 2013

    Terrible settlement. Who keeps receipts nearly 4 yrs old at self service machines at fedex office stores? Seriously! Only a select few w/ to much time on their hands and obviously no kids or life.

    The Judge should reject this settlement. Requiring a receipt for small purchases nearly 4 yrs ago is an unfair burden.

  • chris January 7, 2013

    who keeps receipts from that long ago? you’d have to be a an effin pack rat to keep that kinda crap! reasonable protocol for receipts is 6-12 months, than after that shred. this is a ridiculous lawsuit smh

  • fs January 8, 2013

    this is a complete joke. what the hell were the lawyers thinking? guess they just wanted their own cut. no one EXCEPT business folks would keep their receipts, and they are barred from submitting anything. ridiculous!

  • Etienne January 8, 2013

    Everyone should write to the court and the lawyers in the case (the address and directions are listed in the FAQs section) and object to the terms because it is quite unreasonable to expect us to keep receipts for a trivial amount for over 3+ years. I know I will be writing to them. The more people who object the more likely the settlement terms can be changed.

  • Miss V January 8, 2013

    I think the terms should be re-written. Becasue who keeps a Fedex receipt from 4 yrs ago. Why require a receipt for such a small purchase. The lawyers sound like that want al the money for themselves. The case should be denied or re-written.

  • Deborah Fochler January 8, 2013

    Are you joking? Who keeps receipts for copies or mailing packages for years?? Please. Where would you live if you kept all those papers? The house would be full. What a crock.

  • Judy January 8, 2013

    I agree–receipts are maintained if you need them to file long-form but the average person doesn’t need to keep them. How about credit card stmt or bank stmt showing pymt to FedEx during that time period?

  • Holly Wrenn January 12, 2013

    The Joke is on us. No one keeps mailing receipts. This is a load of crap!

  • rufus brown March 28, 2013

    i,m not sure about the dates

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