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AT&T Settles with Customers Over Slow DSL Speed

 By Sarah Pierce

Nothing’s more frustrating than a slow internet connection — except maybe paying for a connection speed you’re not really getting.


AT&T DSL customers have sued the company for breach of contract and defrauding customers over the speed of their DSL service. The lawsuit alleges some AT&T customers purchased DSL plans that promised a certain data speed, but AT&T delivered speeds lower than the minimum rate promised in the customer’s plan. The lawsuit also alleges AT&T limited the maximum data speed that some of its customers could obtain to a rate below the maximum rate under the customer’s plan.


If you’re a current or former AT&T DSL customer and purchased their DSL service after March 31, 1994, you may be entitled to benefits from the class action settlement. You have until July 1, 2010 to file a claim.


For more information, visit



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Updated March 12th, 2010


All class action and lawsuit news updates are listed in the Lawsuit News section of Top Class Actions


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1 Comment

  • Terry Ortman January 13, 2014

    I filed for this but during the time the settlement checks were sent out, someone broke into my house and threw all my mail away, how do I get a replacement check?

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