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Dodge Journey Brake Class Action Lawsuit
 
By Sarah Pierce
  

09 Dodge Journey

UPDATE: A federal judge dismissed the Dodge Journey Brake Class Action Lawsuit December 4, 2012.

 

The brakes on 2009 and 2010 Dodge Journeys are inadequate, causing premature failure and repeated, unexpected repair costs, according to a class action lawsuit filed in New Jersey.

 

The class action lawsuit claims the braking system in these vehicles is too small for the size and weight of the 2-ton Journey, which was Dodge’s first attempt at building and selling a cross-over vehicle (i.e., a combination of a mini-van and SUV).

 

“It has been widely reported that the brake pads and rotors are too small and too thin to handle the braking duties required by the size and weight of the Journey. The result is a significant increase in brake wear commencing from the date of purchase. It is not uncommon for the brakes on the Journey to fail at barely 12,000 miles requiring replacement of the pads and often shaving or resurfacing of the rotors, which can cause class members as much as $400,” the lawsuit states.

 

The lawsuit goes on to allege that Dodge was aware of this defect from “countless owner complaints and dealer records,” yet did nothing to remedy the defect or to provide notification to owners or lessees about the defect. “Instead, Dodge has selectively provided some class members with company ‘goodwill’ in the form of free or reduced cost repairs.”

 

The class action also takes issue with Dodge’s advertising statements, which claim the Journey is “safe, reliable and durable,” and their denial of warranty coverage of the brake system.

 

The Dodge Journey Class Action Lawsuit is brought on behalf of all current owners or lessees of a 2009 or 2010 Dodge Journey in New Jersey or California, and former owners or lessees of a 2009 or 2010 Journey in New Jersey or California who paid for a repair related to the braking system. It is alleging consumer fraud; unlawful, unfair and fraudulent business practices; and breach of warranty, among other allegations.

 

The lawsuit estimates 100,000 class vehicles are currently on American roads, meaning class members have collectively paid millions of dollars in repairs to their defective Dodge Journeys. A copy of the Dodge Journey Class Action Lawsuit can be read here.

 

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Updated December 12th, 2012

 

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27 Comments

  • Anonymous November 10, 2011

    My 2009 had all four brake rotors and calipers had to be replaced because of caliper freeze up. The company says it’s the way i drive.

  • Anonymous November 22, 2011

    I own a 2009 Dodge Journey and at almost 85,000 miles I have had to redo my brakes….6 times I am not kidding or exaggerating. This is ridiculous and absolutely UNSAFE!!!

    My wiring harness recall repair was done & now I have too many electrical issues to name. My ERG sensor is faulty and the dealer says $350 to replace and conveniently it is not covered by my extended bumper to bumper warranty.

    The Dodge Journey is a death trap on wheels and I will NEVER own another Dodge product again.

  • Anonymous February 2, 2012

    i have a 2010 doge journey and had to get my rear and front brakes and rotors replaced along with the rear calipers because of a freeze up with the caliper. the dealership said chrysler knew the brakes were defective but because i didnt notice it in the first 12,000 miles it would not be covered i had to pay 100.00 deductible for the front and 100.00 for the rear, the car was still under the 36.000 mile warranty!!!! Explain that I had to get a new ignition module also cause if you hit a bump the car would turn off because the key would get loose it happened twice while driving with my kids in the car. I too will never own another dodge again

  • Anonymous February 7, 2012

    I bought my 2009 Dodge Journey mid-2008. I have replaced the brakes AND rotors 3 times now and it is about time to replace them again. I have constant shaking on the road.. This car is a POS and I will NEVER buy another dodge product again.

  • Anonymous March 13, 2012

    Had to replace brakes twice by 40,000 miles . I replace 2nd pair with superior quality brakes costing $87.00 a pair plus labor,

  • Anonymous May 14, 2012

    2009 Dodge Journey Purchased New – Same brake problems as previous complaints. Replaced front brakes with a “dealer deal” of $50.00 – As of 5/14/2012 vehicle has 27,000 miles on it – took it in for preventative maintenance (oil change/tire rotation) and was told I need to replace rear brakes system. (Estimated cost $305.00+). I understand pads wearing over time, however, these are freeway miles and rotors should last much longer than the current milage. I will deal with Chrysler and the dealer on this issue. I only hope I am listed in the California Class Action Suit. The vehicle was clearly manufactured with an inadequate brake system for the vehicle weight (and Chrysler admitted this with the “dealer deal”. Please advise if anyone has had luch arguing this fact with their dealer

  • Anonymous June 28, 2012

    I am sitting in the dealer’s customer service area as I type this now. Whatfrustrating experience!! This is my 5th time dealing with my brake issue and i purchased the car in March 2011. The rear rodars are warped and too thin for resurfacing….again! NO MORE DODGE VEHICLES
    FOR ME!!!

  • Anonymous July 4, 2012

    I have been through the bad brakes too soon deal, the plastic water reservoir cracked for no good reason and had to be replaced at about 50K miles, The valve that recycles the fuel for the second burning needed replaced and now the car periodically will not start!! The dealership had the car for 2 days and it started correctly each time they tried. They said that unless it misbehaved while in the shop they had no way to tell what the problem was. I will ask them to check the Ignition Module now that I have read about that being a possibility. Why should I have to be doing the trouble shooting on this?? I don’t want to put the money into the suggested 600,000 mile to do list and not have a car I can not depend on to start!! Who do I turn to??

  • Anonymous August 10, 2012

    A petiton on change.org has been made! get involved!!!

  • Anonymous August 24, 2012

    Have a 2010 Dodge Journey I purchased new in Feb 2011. Car now has 24K miles and going on 4th set of front brakes. Dealer now wants a 100 copay to fix the front and will charge full price to replace the rear ones whcih have already been replaced once. They have now extended the warranty to 3 years 36K miles with a copay but since there are so many problems with brakes the time and mileage should reset to zero each time they replace the brakes.

  • Anonymous November 5, 2012

    2009 Dodge Journey. I have had it for around 20k miles. All brakes and rotors were replaced.
    Over the past weekend I got a shimmy on a short road trip. Pulled over to check the tires and the front passenger rotor was glowing red. It eventually cooled down and we were able to get home, has been fine since. It is going to the dealership this week to check the caliper, pads and rotor damage.

    Has this lawsuit really had nothing happen in 2 years?

  • Anonymous November 29, 2012

    I, too, have a 2010 Dodge Journey with many brake problems. I bought my car on 9/4/2010 and have, as of yesterday, had the front pads and rotors replaced TWICE (once on 11/3/2011 and again on 11/28/2012). I have had the service performed at a certified Dodge dealership and each time I have had to pay the $100 deductible! Upon speaking with a service representative regarding the repairs yesterday, I demanded to know that there was going to be DIFFERENT pads/rotors put on this time. My “extended warranty” from Dodge expires in 10 months and I do NOT want to have to go back a THIRD time a year from now (with no warranty protection from Dodge) to have to replace the brakes again. She informed me that she was certain that different brakes were being put on this time, but last time, the same type of pads/rotors that were having the problem were put on (WHY would they have used the same pads/rotors that were known to be having a problem in the first place?!). I’m extremely frustrated with this situation. I have NEVER had to have my brakes replaced at less than 3-4 years of wear & tear. This is ridiculous and Dodge needs to correct this problem and make it right! We should NOT have to pay $100 deductible, there should be a proper recall!

    WHY is this lawsuit only applicable for California and New Jersey owners? Why are we not all included?

  • Josephine Peters April 1, 2013

    I purchased a used 2009 Dodge Journey in January 2013. Mid-February I had to replace the left front caliper, brake pads and rotors because the caliper locked up. March 30, 2013 the right caliper locked up. This is ridiculous and absolutely UNSAFE!!! I concur with Jenni’s commments and also believe the 2009 Dodge Journey is a death trap on wheels. Why are the Dodge manufacturers not issuing a recall on this vehicle?????? I don’t have money to waste and no other vehicle I have ever owned ever had these type of problems.

  • Doug Ronson April 5, 2013

    Hi
    I’m a Canadian who purchased a 2012 Dodge Journey and I am having the same problems! I’ve had to replace the front pads and rotors 3 times (calipers once)and the rear pads, rotors and calipers once; furthermore Chrysler Canada placed new adapters on the brakes in hopes of fixing the problem after the first brake job….didn’t work. This is unacceptable! I have put 31,814 miles on this vehicle in one year, high mileage but 90% of those miles are highway! I travel 70m miles(round trip) per day of HIGHWAY (I stress this again) driving in an area 2 hours north of Toronto, ON; not a heavily congested area during the work week so not a lot of braking. I’ve contacted our equivalent to your NHTSA and now just have to wait for further action. I feel for you folks and hope you win. It will set a precedent for us too I believe. All the best

    • Rej April 30, 2014

      Hi,
      I’m having the same problem with my 2012 Journey only 32,000 KM, mainly driven on highways 3 times to Florida, not a lot of braking too. Need to replace the rear rotor and pads both sides probably the front too, at the dealership service dept. they tell me brakes are not a warranty issue. Did you have any results yet and what further action can we take on this matter?
      Thank you for your further comments.

  • Brad May 31, 2013

    Bought a used 2011 Journey. Only 19000 km on it. Had to have the front rotors replaced immediately. Then once I reached 28000, had to do a complete brake job done for the rear(600$). Very worried about the future of the vehicle. Too bad since the rest of the car is great. Seems to me though, that Dodge knows exactly what they’re doing…making a killing on brake sales.

  • Bob October 5, 2013

    I purchased a new 2010 dodge journey from Big 4 Motors on my first trip through the mountains having to apply the brakes to slow the vehicle down I thought my front end was going to fall off. When I approached the dealership they said they checked and could find nothing wrong. The rear brakes would lockup and when checked the same reply, knowing all along this was a serious problem. So much for service dept’s

  • mike October 8, 2013

    2010 Journey, 86,000 miles, bought new in Georgia. 7 sets of front rotors, 3 sets of back rotors, all purchased from Dodge dealership, and not one word about defective brakes. Brakes are bad again. Current expenses in repairing brakes on this vehicle in excess of $3,000.00 I am ready to burn the car.

  • Rahms October 24, 2013

    I purchased my 2010 journey sxt on December of 2010, after 3 months of driving it, I notice when I press the brake above 45 mph the steering wheel will shake, so I brought to the dealer and they replaced the front/rear rotors and pads because the rotors are getting warp, after replacing it solved the problem. After 14 months (May 2012) it did the same thing and they replaced it again. And now (October 2013) it will shake again if I press the brake above 40 mph. What a piece of crap. I’m tired of it and it’s scary especially downhill. My plan is to buy a aftermarket rotor.

  • stacie svanda November 18, 2013

    I purchased my dodge journey and it has huge brake problems and also has over heating issues this car needs to be recalled and these problems need to be addresses. I dont have the money to fix all these problems.

  • Daniel Spurlin November 21, 2013

    I have had numerous problems with my 2009 dodge Journey mainly with brakes and rotors. My Journey is at 116k miles and I have had to replaces at least a pair of brakes or rotors every 6k miles I even dished out the money for ceramics pad which seemed to last about another 1k miles before they needed to be replaced as well. I also had to replace the radiator at 30k miles and replaced a pair of keys for about $350.00 and now there messed up again (yes I tried replacing the batteries) the car some times wont unlock pressing about 15 times then wait 10 min and it works but it unlocks a random door most of the time just the driver side door and sometimes just the passenger or one of the back seat doors. Sometimes you cant open the trunk at all because it is tied in with the door locks there no separate circuit or manual release. I came out one morning and found both front seat windows rolled down as if someone had pressed the unlock button 2 times which is what its supposed to do but the keys had been put up and no1 had access to them. Overall the most irritating thing is sometimes the car wont start. You turn the key and it clicks do that for 15 min at the end of a workday and then wait 5 min try again. Sometimes it only takes 1 round when it does this sometimes 5 or more and then it just mysteriously starts working for a week or month just long enough for you to think maybe it worked itself out or maybe it was a glitch and then it dies it again. I was planing on saving up and buying a dodge challenge which I have been eyeing since I saw the concept car. Now dodge can take its “Goodwill” fix it did for me one time and shove it along with the possibility of me buying that car from them all the money I was saving had to go to maintenance of this one. I think Auto Zone should send a card to Dodge thanking them for being cheap.

  • Daniel Spurlin November 21, 2013

    Please excuse the numerous grammar and punctuation errors. I typed all this from my phone in a car that constantly shakes while braking. Im not the one driving its hard to see on this tiny screen and I just wanted to be done. I also wanted to add my 2009 dodge journey is an V6 RT. the RT’s are supposed to have the best brake package.

  • Daniel Spurlin November 21, 2013

    I have had numerous problems with my 2009 dodge Journey mainly with brakes and rotors. My Journey is at 116k miles and I have had to replaces at least a pair of brakes or rotors every 6k miles I even dished out the money for ceramics pad which seemed to last about another 1k miles before they needed to be replaced as well. I also had to replace the radiator at 30k miles and replaced a pair of keys for about $350.00 and now there messed up again (yes I tried replacing the batteries) the car some times wont unlock pressing about 15 times then wait 10 min and it works but it unlocks a random door most of the time just the driver side door and sometimes just the passenger or one of the back seat doors. Sometimes you cant open the trunk at all because it is tied in with the door locks there no separate circuit or manual release. I came out one morning and found both front seat windows rolled down as if someone had pressed the unlock button 2 times which is what its supposed to do but the keys had been put up and no1 had access to them. Overall the most irritating thing is sometimes the car wont start. You turn the key and it clicks do that for 15 min at the end of a workday and then wait 5 min try again. Sometimes it only takes 1 round when it does this sometimes 5 or more and then it just mysteriously starts working for a week or month just long enough for you to think maybe it worked itself out or maybe it was a glitch and then it dies it again. I was planing on saving up and buying a dodge challenge which I have been eyeing since I saw the concept car. Now dodge can take its “Goodwill” fix it did for me one time and shove it along with the possibility of me buying that car from them all the money I was saving had to go to maintenance of this one. I think Auto Zone should send a card to Dodge thanking them for being cheap.

    Please excuse the numerous grammar and punctuation errors. I typed all this from my phone in a car that constantly shakes while braking. Im not the one driving its hard to see on this tiny screen and I just wanted to be done. I also wanted to add my 2009 dodge journey is an V6 RT. the RT’s are supposed to have the best brake package.

  • Alberto C. December 31, 2013

    First let me say that I already know that dodge has a iffy history with reliability…….that being said I only buy my vehicles from carmax….for numerous reasons but I am not posting to promote them…..I bought my 2009 journey sxt at 55000 and have not had A SINGLE PROBLEM, yes I had to find out the hard way about the brake issue but all I did was install 2013 calipers front and rear and problem solved……I had the wiring harness recall also and no issues to date….the purchase was in October 2010 the only problem is the wheel hub assembly needs replacing as of yesterday…..I have always been meticulous about preventative maintenance…..this has been the best vehicle I have ever owned…….I mean come on…..entertainment system…….third row……extra needed outlets….sharp style…..navigation……and sunroof……for only 19995…..it can’t be beat……one of two things has happened here…..either I bought the only quality journey or there is some user error going on that none is owning up to…..

  • Alberto C. December 31, 2013

    All you people whining and bitching about brake issues constantly should have thought…..duh…..let me look online about his to….if anyone…..has fixed this issue……the class action lawsuit has been dismissed by a federal judge…..and yes someone has fixed the issue…..they bought 2013 journey calipers….they are bigger and twin piston….the rotors are 330mm rather than 302mm for the front and even the calipers and rotors rear are bigger…people that have traded in fort he new journeys have no complaints….this is coming from a RN who has no time for DIY jobs or doesn’t know anything about auto jobs but still fixed my own brake issue……so all these…..dear diary issues…..I’m sorry but most sound…..whatever my journey is awesome and I can’t wait to buy my 2015 challenger srt8……oh buy the way if your going to buy used buy carmax…..first 30 days they cover EVERYTHING…. Five day return policy……and if your smart their extended 3 yr/ 125000 miles warranty just about covers ANYTHING other then pads and rotors and wires…….funny how most people just make decisions without thinking….I know I sound like a douche…..so what next time think where your buying your used car from….you very “smart” people

    • hagen May 30, 2014

      R u kidding u inbread jerk ….I have a 2010 dodge journey and the dealer replaced the brakes 14 times in 33 thousand miles and now ive dpent another 800 out of my pocket fixing them so guess what its not my job to put bigger roters and calipers on my car its dodges for selling a hunk of shit that some asshole didnt knoe enough about cars to figure out he was building a car with tio small a braking systemm. fact is dodge tried to save money and used the braking system they already hade used on the dodge neon …the jude that made the decision was paid off by dodge …..there needs to be a recall and dodge needs to footy the bill to replace the calipers and rotors to the upgraded size ..its not my fault that they built a hunk of shit and wont stand behind it ..toyota and honda have recalls all the time and bend over backwards to make it right and do it quick ….its standard american bullshit …lie , cover up , pay off judges ……wow no wonder why american car sales suck because we have a company like dodge that used to stand for tough american made cars …now dodge stands for american made junk that they wont stand behind ……..i will never by a dodge unless its pre 1980 …when they built cars and trucks …DODGE TOUGH……… SRY IF ANYONE DOESNT LIKE THIS AND DONT EVEN START UR SHIT WITH .IM UN AMERICAN ………IM RED WHITE AND BLUE TRUE ..I BLEED RED WHIT AND BLUE AND HAVE GIVEN MY BLOOD TO THE RED WHITE AND BLUE …THIS IS ABOUT A COMPANY THAT WONT STAND BEHIND ITS HUNK OF SHIT IT BUILT …SO YES U R A DOUCHE……..U R PROB SOME FENCH JUMPIN WELFARE CASE THAT GETS ALL THESE GREAT DEALS BECAUSE U R A FENCE JUMPER ……………

  • Mike Julian March 28, 2014

    I replaced my brakes with aftermarket parts, got 95000 and still working good. Just think the brakes are the bread and butter for garages, Dodge has made it so easy to replace these brakes on your own, you should take advantage of this. For the back you need a special tool, its about 15.00 dollars

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