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Toshiba Satellite laptops don’t have the capacity to upgrade their Random Access Memory (RAM) as advertised, according to a class action lawsuit that has recently been settled. If you purchased or acquired a new Toshiba Satellite notebook computer, you may be entitled to a free motherboard replacement, a $35 credit voucher, or up to $150 in reimbursements from the Toshiba Satellite RAM upgrade class action lawsuit settlement.
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The Toshiba Satellite class action lawsuit alleges Toshiba falsely advertised and sold certain Satellite notebook computers as having the capacity to upgrade their RAM to 4 GB when, in fact, the maximum amount of RAM upgrade capacity was less than advertised. If you purchased or otherwise acquired one of the following Toshiba Satellite notebook computers, you may be entitled to benefits under the class action settlement:
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P105-S6167
P205-S6237
P205-S6307
U305-S5097
U305-S5077
U305-S5087
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Additionally, a select number of the following Toshiba Satellite models are included:
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P105-S6147
A135-S4407
A135-S4417
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If the court approves the Toshiba Satellite RAM settlement, you can file a claim for one of the following benefits:
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(1) A motherboard replacement enabling the expansion of RAM up to 4 GB (claim forms must be postmarked or, if applicable, submitted electronically, by January 31, 2011);
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(2) A $35 credit voucher for use on www.toshibadirect.com (claim forms must be postmarked or, if applicable, submitted electronically, by January 4, 2011);
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(3) Reimbursement of reasonable costs, not to exceed $150, incurred for unsuccessful attempts to upgrade the RAM prior to December 31, 2008 (claim forms must be postmarked or, if applicable, submitted electronically, by January 4, 2011).
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Claim forms and more information on the Toshiba Satellite RAM Upgrade Class Action Lawsuit Settlement, including how to determine if your computer is eligible to participate in the settlement, can be found at www.satelliteramsettlement.com.
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Updated November 8th, 2010
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One thought on Toshiba Satellite RAM Upgrade Class Action Settlement
I filled a claim for replacing the motherboard, and got the approval letter. Nevertheless i never have received any more information on how to ship the laptop for the replacement.
I’ve send several letters but never got any answer on how to let this motherboard replace by the settlement.
Please let me know asap how to let this replace by toshiba of the replacement settlement company.
regards