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This settlement is closed!
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A federal court has approved a class action lawsuit settlement between Ticketmaster and customers who allege the company tricked them into buying more expensive tickets on a partnering website. Class Members can receive a partial rebate or a one-time cash payment of $10 from the class action settlement.
The Ticketmaster settlement resolves a class action lawsuit titled In re: Ticketmaster Sales Practices Litigation that accuses the company of re-directing people seeking to purchase event tickets at “face value” from www.ticketmaster.com to another website, www.ticketsnow.com, where tickets were sold at prices that exceeded face value. Plaintiffs further allege Ticketmaster engaged in this conduct despite the fact that event tickets continued to be available at face value on www.ticketmaster.com.
Defendants Ticketmaster and TicketsNow deny any wrongdoing, but have agreed to a class action lawsuit settlement to resolve the litigation.
Who’s Eligible
Class Members of the Ticketmaster class action settlement include all U.S. residents who purchased tickets on the TicketsNow resale website between April 1, 2008 and February 5, 2009, having arrived at that website directly by linking from a Ticketmaster webpage indicating that no exact matches were found after performing a ticket search on www.ticketmaster.com.
Potential Award
Class Members can elect to receive one of the following benefits from the settlement:
- Ticket Rebate. Class Members can receive a one-time rebate on a ticket purchase transaction completed on www.ticketsnow.com during the Claims Period in the amount of 18.5% of the total ticket purchase transaction, subject to a cap of $100 for that single ticket purchase transaction.
- $10 Cash. Class Members can receive a one-time cash payment of $10.
Claim Form
Claim Forms can be submitted online at www.TicketSalesClassActionSettlement.com or to the following address:
Ticketmaster TicketsNow Class Action Lawsuit Settlement
P.O. Box 9788
Dublin, OH 43017-5688
Claim Form Deadline
3/19/14
Case Name
In re: Ticketmaster Sales Practices Litigation, Case No. 09-cv-0912, U.S. District Court, Central District of California, Western Division.
Settlement Website
Claims Administrator
Garden City Group
P.O. Box 9788
Dublin, OH 43017-5688
1 (888) 312-2183
Class Counsel
Mark Pifko Horwitz,
HORWITZ & PARADIS, ATTORNEYS AT LAW
Keefe Bartels & Clark, LLC
MEISELMAN, DENLEA, PACKMAN, CARTON & EBERZ P.C.
Defense Counsel
Robert H. Platt
MANATT, PHELPS & PHILLIPS, LLP
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5 thoughts onTicketmaster, TicketsNow Class Action Lawsuit Settlement
Ticketmaster recently tricked me into purchasing tickets for $5.00 more than I should have paid. I had 2 choices to purchase tickets for an event in Oct. 2016, 39.50 or 34.50. I contacted Ticketmaster to ask what the difference was, I was told if I purchased the $34.50 tickets, my seats would be in the upper level so I purchased the tickets for 39.50 because I wanted to be in the mid level seating not upper. When I arrived to the concert, it was ALL General Admission, a classic bait and switch scheme. They are still ripping people off!!! I actually have the conversation with Ticketmaster in writing as I used their online system to ask the questions and I printed the conversation.
Haven’t received anything
How can I change my address? The website is down and there is no phone number
Ticketmaster is continuing to to same process of redirecting telephone requests to much more expensive secondary brokers. This expensive redirection happened to my wife September 18, 2013.
FYI
Richard Smutney
Not happy with this claim process. Print out claim form? Send via snail mail? No thanks.